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Fire & Water - Cleanup & Restoration

Archived Blog Posts

When Pets Cause Mold Damage to Your Dallas Home, Remediation Stops Microbial Activity

6/30/2018 (Permalink)

Mold Remediation When Pets Cause Mold Damage to Your Dallas Home, Remediation Stops Microbial Activity Getting a puppy trained is hard enough without dealing with a mold infestation in your home. Contact SERVPRO when you first see or smell mold.

SERVPRO Technicians Remediate the Mold Infestation in Your Home as Well as Offer Tips to Help Prevent a Recurrence

People often think of their pets as special members of the family in Dallas, and their owners go to great lengths to keep them happy and healthy. Making sure that they have fresh water and a decent supply of food for the day before heading out to work quickly becomes a part of the morning routine after a new pet joins a household.
Your residence can end up with mold damage in Dallas when a new puppy or kitten knocks over their water bowl repeatedly or makes other messes in corners and under furniture. The moisture from these spills can trigger microbial growth cycles and lead to a proliferation of mold and mildew in your home.
The IICRC-certified technicians at SERVPRO understand you want your home restored to a safe and healthy state, and we can help you achieve and maintain this goal. Protecting your family's health from the effects of mold can help prevent existing health conditions from becoming worse.
Remediation also helps prevent decay of the materials and belongings in your residence which microbes cause. They spread damage wherever they end up in your home. In fact, before technicians from SERVPRO begin working on the remediation of your pet's area, we contain the area with thick plastic sheeting and directed air flows so we can use negative air pressure to more efficiently contain the mold's spores.
Microbes leave stains behind on porous objects, from soft plastics and rubber items to wood to clothing. Many of the items near your pet's food and water bowls can exhibit these signs. We remove mold growth from your home and your possessions so the microbial population cannot spread. Stains on many, but not all, items, can often come off with proper treatment.
We provide you with an inventory list of those items that we cannot restore fully and discuss with you the options regarding their replacement. Some of your belongings and household furnishings may fare better with one of our partners who specialize in restorative work, especially in situations involving old books, electronics, and art pieces.
While we never recommend getting rid of a pet, we can offer suggestions on techniques that can help prevent mold damage from becoming a problem again inside your home. SERVPRO of Southeast Dallas County wants to help residents in Seagoville, Hutchins, and Lancaster by remediating their home to a preloss state and helping ensure that microbial populations remain under control in the future. Call us at (972) 227-0800, so we can get started on restoring your home.

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Fire Damage Experts in Dallas Describe Chemicals Used for Cleaning Soot

6/21/2018 (Permalink)

Fire Damage Fire Damage Experts in Dallas Describe Chemicals Used for Cleaning Soot Seeing your home after fire damage can be overwhelming. Contact SERVPRO for an assessment and effective remediation services.

SERVPRO Technicians Evaluate Fire Damage to Determine the Appropriate Method to Clean the Soot in Your Home

Whenever a fire starts inside your house in Dallas, whether it is big or small, smoke can cause many problems. When a fire burns, not everything burnt in the blaze completely combusts. Partially combusted fuels get released into the air in the form of smoke. Smoke can travel throughout any structure and leave behind foul odors and soot residues.
If building materials and contents get covered in soot, the soils can ruin their surfaces. When mitigating fire damage in Dallas, the removal of soot residues is essential. Depending on several factors residues can be easy or difficult to remove.
Since the composition of soot can vary, our SERVPRO technicians utilize a variety of cleaning methods and chemicals during the cleaning process. Surfaces that are porous are best cleaned with dry soot removal methods. If wet chemicals are used on porous substances, then the soot can soak into the item causing more damage. Non-porous surfaces can be cleaned using wet chemicals and techniques because water will not soak the soils into material.
For most surfaces, our SERVPRO technicians can use a low-alkaline general surface cleaner. For areas affected with thick or greasy residues a heavy duty, high alkaline cleaner can be used. Some surfaces should be cleaned with chemicals that are specifically made for them.
For any glass surface, a specialized glass cleaner often gets utilized. Glass cleaners are slightly alkaline and contain ammonia. For wood surfaces, a wood creme cleaner can be effective. Wood cremes slightly polish wooden surfaces and can aid in deodorization.
Liquid creme cleaners work in the same way as wood cremes, and they can be used to clean grease and polish surfaces. Liquid cremes cannot be used on surfaces that are harmed by mild abrasives such as porcelain or enamel. Strong acid cleaners can be used to remove smoke and soot damage from stone and brick. Oxidizing cleaners are sometimes used when cleaning water-based organic stains and can help with deodorization.
Using the right product on the correct surfaces is essential to effectively clean problems with soot. In many cases, multiple types of methods are used until the most efficient technique is discovered. Any time you need help with smoke-related issues, call SERVPRO of Southeast Dallas County at (972) 227-0800 24 hours a day.

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Saving The Contents Of Your Dallas Home From Flood Waters

6/8/2018 (Permalink)

Storm Damage Saving The Contents Of Your Dallas Home From Flood Waters One of the most troubling aspects of flood damage in your Dallas home is the immediate threat to the items and contents within that affected area.

Saving The Contents Of Your Home After A Flood

When you are preparing your home to avoid natural disasters, your Dallas residence relies heavily on water diversion implements and systems to keep pooling water away from your often vulnerable foundation block. Unfortunately, these systems are not always as effective as they should be and you are left contending with the threat of pressures against these blocks and with their penetration of degrading mortar joints. Fortunately, even with the looming threat of potential flooding for many homes in the area, professional assistance and solutions are only a phone call away.

One of the most troubling aspects of flood damage in your Dallas home is the immediate threat to the items and contents within that affected area. Finding a way to prevent irreparable damage is critical to preventing a high category loss incident, so this is where time is of the essence to call the restoration specialists at SERVPRO.

Our team can arrive quickly to begin assessing the damage that you face and what items have to get removed from the area to protect them from the present water. Often, many of the items get moved from the house to a nearby storage facility to await the opportunity to return to the house once restoration completes. Some of the affected items might also require some concentrated cleaning, drying and restoration efforts of their own. This same facility can allow our SERVPRO technicians an opportunity to work on these individual items while the home restoration is well underway.

Once the area in your home has had the water removed, and it has gotten thoroughly dried, our technicians can bring the "packed out" items back into your home and return them to their original positions.

While there is nothing simple about contending with flood damages in your home, protecting the possessions and contents of your house is a critical component of the restoration work that we do. You can trust our SERVPRO of Southeast Dallas County water restoration specialists to help you keep your things safe and restore your home back to preloss conditions as quickly as possible. Give us a call 24/7 at (972) 227-0800.

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Flood Damage Experts From Dallas Explain Structural Drying Theories

5/25/2018 (Permalink)

Storm Damage Flood Damage Experts From Dallas Explain Structural Drying Theories Flooding can quickly damage many parts of your home. Contact SERVPRO for drying out and remediation services.

Team SERVPRO Quickly Assesses and Then Efficiently Dries Out Your Property

If an intense storm hits the Dallas area, your property is at risk. Severe thunderstorms create conditions such as excessive rains and powerful winds that can cause damage to your residence in several different ways. If water gets deep outside of your house, it can flood out your entire floor. If a flying object hits one of your windows, rain could pour directly into your bedroom.
After some storms, you might notice that only small amounts of moisture entered the structure. If moisture levels are low after a flood damage scenario in Dallas, drying equipment can quickly return conditions to normal. If organic materials inside the house stay wet for more than 48 hours, microbial growth can occur.
When drying out structural components inside a building, the goal is to speed up the natural evaporation process. Our SERVPRO technicians utilize air moving and dehumidification systems to create an environment that rapidly dries materials and contents. The formation of the equipment and the ratio of dehumidifiers to air movers makes a difference in how fast moisture evaporates.
Our IICRC certified team uses their knowledge and experience to determine the best way to quickly dry out an affected area. The air movers get set up in the damaged room so that the moist air evaporating off of wet materials gets pushed away from the surface. The dehumidifiers then suck up the air removing the moisture and discarding it into a receptacle in liquid form.
The dehumidifiers exhaust out hot, dry air that in turn gets used in the counterclockwise air circulation created by the air movers. The air movers and in some cases ventilating box fans get placed so that the air coming from them hits wet surfaces at a 45-degree angle helping create the circular airflow needed. If just the carpet and parts of the drywall got wet, then fewer air movers get set up. If more things like furniture and cabinets require drying as well, more air movers are necessary.
If there are too few air movers in relation to dehumidifiers, then the drying process can take longer. If there are too many air movers set up, then secondary damage can take place. For help after a storm causes water to enter your home, call SERVPRO of Southeast Dallas County at (972) 227-0800 24 hours a day.

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Get Your Basics Right When Performing Mold Remediation In Dallas

5/22/2018 (Permalink)

Mold Remediation Get Your Basics Right When Performing Mold Remediation In Dallas Mold spores exist almost everywhere whether indoors or outdoors, and that means it is not possible to entirely remove them from your property.

Mold Remediation

To understand how mold damage remediation works, you first have to understand the basics of mold. Mold spores exist almost everywhere whether indoors or outdoors, and that means it is not possible to entirely remove them from your property. For the spores to grow and form mold colonies, they need moisture and less than 48 hours. Before we employ our remediation processes in Dallas, we first address the sources of moisture.

Different mold damage incidents in Dallas are unique, and that calls for specialized solutions from the part of our SERVPRO technicians. The moment our experts arrive at your property, we ask questions and perform a site inspection which enables us to choose the right tools and procedures for the job. During the examination, we look out for visible mold as well as hidden sources of water. For instance, by using water meters and sensors, we are in a position to detect the presence of moisture.

Since during the cleanup procedures there is a possibility of disturbing the microscopic spores and spreading them to clean areas, there is a need to do mold containment. We can set up physical barriers such as plastic sheeting to act containment barriers. Establishing a negative pressure can also prevent the movement of the spores. At this step, we turn off all fans as well as cooling and heating systems. With this containment measures in place, our SERVPRO technicians can capture the mold using specialized tools and processes such as HEPA vacuums and air scrubbers.

If we notice that some porous materials such as carpets and drywall have the mold infestation, removing and disposing of them is necessary. It is also the role of our SERVPRO technicians to clean your contents using antimicrobial treatments which apart from eliminating the mold help to lower the chances of future mold growth. Chances of having unpleasant odors after a mold event are high, by using thermal foggers we can perform deodorization and neutralize those smells.

SERVPRO of Southeast Dallas County has a highly trained mold remediation team that works around the clock to address all sizes of disaster. Call us at (972) 227-0800 to learn your options and prevent further damage.

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Commercial Water Removal Procedures In Dallas

5/8/2018 (Permalink)

Commercial Commercial Water Removal Procedures In Dallas If a pipe breaks on the second floor of a building, your lower level clothing store in can receive excessive damage to your products.

Commercial Water Removal Procedures

If a pipe breaks on the second floor of a building, your lower level clothing store in Dallas can receive excessive damage to your products and building materials. Water that pours into your shop from the ceiling down can ruin many different materials. The ceiling first retains water then it can flow down the walls to the floor.

Moisture inside the ceiling cavity can cause potential safety hazards. Whenever starting commercial water removal in Dallas, the first step is to secure the work area. Any drywall that is weak and has a possibility of falling gets removed. In many cases, the power gets shut off, and any electrical hazards get repaired.

After the work area is deemed safe for all workers and customers, the extraction and drying process begins. To start, our SERVPRO technicians formulate a work plan that removes water as quickly as possible. We structure our initial plan of attack so that we can complete the mitigation procedures while your business keeps operating.

If moisture stays inside your store for too long secondary damage can take place. Moisture can ruin the structural integrity of materials over time causing them to need replacement. If moisture stays inside organic materials for longer than 48 hours mold growth can occur.

Sometimes after water has been extracted and dried out, foul odors still exist. When some materials get wet, they put off pungent, mildew-like odors. After all, moisture gets removed the final step is to clean and deodorize your clothing store.

In a clothing shop, many of your products are made out of fabric which is a porous material that can hold in foul odors. If the smell is present throughout the building, there is a good chance your products are affected. If your inventory is creating unpleasant aromas, there are some steps we can take to remove the smells.

In some scenarios, an ultra-low volume fogger gets used to remove odors. A wet fogger breaks chemicals down to microscopic particles that penetrate into porous materials. The chemicals then pair with particles neutralizing the foul aromas.

In other cases, an ozone machine works to remove mildew-like odors. The ozone machine sends out O3 particles that oxidize odor particles, neutralizes the aromas they put off. For professional help with the deodorization of your business, call SERVPRO of Southeast Dallas County at (972) 227-0800 24/7.

Commercial Fire Damage Restoration In Dallas

4/16/2018 (Permalink)

Commercial Commercial Fire Damage Restoration In Dallas The kitchen inside your Dallas restaurant is one place that is at high risk for fires.

Commercial Fire Damage Restoration

The kitchen inside your Dallas restaurant is one place that is at high risk for fires. Whenever a fire breaks out inside a building, many types of damage possibly take place. Many materials get burned entirely or partially during the blaze. Smoke created by the fire travels throughout the restaurant leaving behind foul odors and soot residues.

Sometimes, water damage occurs when sprinklers go off, or the fire department gets called to put the fire out. SERVPRO's commercial fire damage technicians in Dallas have experience in resolving issues with burning, charring, heat, smoke, soot, and water. We often use many different techniques to mitigate the various problems inside your business.

When we are working on a business' property, we figure out the best methods to use so that we keep the loss of revenue to a minimum. We know that missing out on business due to a fire can get very costly. We also know that it's crucial that your customers have a clean and pleasant environment to enter while they enjoy their meal.

Depending on the severity of the job much can be done to adequately mitigate problems without negatively affecting your restaurant. Sometimes we complete work while the restaurant is closed so that we do not scare away your customers. Other times the restoration work gets completed small sections at a time so that parts of your dining room can stay open.

Every fire burns differently causing a different scenario each time. When beginning the scope of each project, we classify the damage as minor, medium, or major depending on a few characteristics of the burn. The classification given at first allows us to better schedule the restoration procedures.

In a minor fire damage scenario, few things get replaced, and there is only moderate smoke damage in a few rooms inside the building. In medium fire damage cases, there is more smoke damage present, and several items require resurfacing, repainting, or replacement. When dealing with major fire damage, there are many items that suffered severe burning and charring requiring replacing of structural materials.

Giving each fire damage scenario classification helps us better schedule our work so that we do not impede the day to day functions of your restaurant. If you ever need professional help dealing with smoke or fire, call SERVPRO of Southeast Dallas County at (972) 227-0800 any day of the week.

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The Best Practices to Follow After Flood Damage in Dallas

4/9/2018 (Permalink)

Storm Damage The Best Practices to Follow After Flood Damage in Dallas Call SERVPRO to Rescue Your Flooded Dakkas Home and Dry It Out

Call the Experts from SERVPRO for Rapid Storm Damage Cleanup and Restoration

You need the right tools and procedures to overcome the challenges that flood damage incidents bring along successfully. If the water is still running, stopping or diverting it to a safe area should be the first step as you work towards restoring your property. As a resident of Dallas, knowing your options is so important and we are here to let you know the right actions to take during such a stressing time. The goal is to salvage most of your contents and control the damage.

When you are working with our SERVPRO technicians after a flood damage incident in Dallas, we can help you dry walls, floors, and all the areas under and behind cabinets. The presence of cabinets can slow the rate of drying, and we might be forced to drill holes into the surrounding walls to promote air circulation. Once the wall is thoroughly dry, we then cover or patch the holes. During this time, we are careful with both electrical and plumbing hazards that may exist within these walls.

Drying walls that have wallpapers can be challenging if these covering are made of vinyl. The coverings act as moisture barriers and block the dampness behind them, and that means the use of dehumidifiers during moisture removal cannot be efficient. Our SERVPRO technicians first communicate with the customer and the adjuster before removing the wallpapers. In some situations, we might drill holes after removing the base molding to enhance air circulation to avoid damaging or interfering with the wallpapers.

To increase the rate of evaporation, our SERVPRO technicians set up air movers. They work by pushing the moisture into the air and replacing it with dry air. As the process goes on, the surrounding air becomes saturated with moisture, and there is need to do dehumidification. Dehumidifiers remove the water vapor thus lowering the humidity. We use three main types of dehumidifiers: desiccant, low grain refrigerant, and refrigerant dehumidifiers.

At SERVPRO of Southeast Dallas County, We're Faster To Any Size Disaster whether it is mold, storm, fire, or flood-related. Call us at (972) 227-0800 at any time of the day, and we can make it appear "Like it never even happened."

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How Do Professionals Deodorize Your Dallas Home After a Water Damage Incidence?

4/8/2018 (Permalink)

Water Damage How Do Professionals Deodorize Your Dallas Home After a Water Damage Incidence? Water damage in your home can be very overwhelming. Contact SERVPRO for mitigation and restoration services.

Team SERVPRO Arrives With the Training and Equipment to Dry Out Your Water Damaged Property

Odor can be a huge problem after a water damage incidence. If the problem is not handled efficiently, your home can reek of a stale, musty odor long after the restoration process is complete.

Thankfully, SERVPRO technicians use some of the best equipment and techniques to combat odors after water damage to your Dallas home. We make sure that your house smells like home again once we are done restoring it. The professionals can use several instruments to tackle the odor problem after water damage including the following.

Ultra-low volume (ULV) foggers
The ULV foggers are equipment that produces a fine mist of deodorizing agent that penetrates deeper into the surfaces. The foggers are great for deodorizing as they do not require wetting of the surfaces to be deodorized. Another advantage of the ULV foggers is that the deodorant can reach the more difficult to reach places when used in this equipment. They are also great for injecting fungicides and disinfectants as well.

Thermal foggers
These machines produce a fine mist of the deodorizing agent by the use of heat. It generates very fine particles of the deodorizing compound that can penetrate deeper compared to the particles created by the ULV foggers. These foggers are excellent if the water damage has caused extensive damage in hard to reach areas such as nooks and crannies.

SERVPRO professionals can use both handheld and mechanical sprayers to spray a deodorizer to the affected area. This method is excellent if the damage is not very severe and extensive surfaces need to be deodorized. A liquid deodorant is sprayed directly onto the surface being deodorized, and as a result, the surface can become wet after application. The method is not ideal for surfaces that have a problem of discoloration or those, that can be damaged by the liquid deodorant.

Professionals can use a combination of different types of methods depending on the extent of the damage and the type of the odor they are trying to eliminate.

Call SERVPRO of Southeast Dallas County at (972) 227-0800 today to speak with one of our odor elimination experts to learn more.

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Do Not Put Off Mold Remediation For Your Dallas Residence

3/27/2018 (Permalink)

Mold Remediation Do Not Put Off Mold Remediation For Your Dallas Residence Mold damage in your Dallas home might present itself in several different ways.

Mold Remediation For Your Home

For as quickly as mold and fungal organisms can grow in a home, it is surprising that more people get misinformed or inadequately taught about how it grows and the effects that it can have. Discovering mold in your Dallas home is something that should get corrected as efficiently as possible.

Mold damage in your Dallas home might present itself in several different ways. While typically you see colonies begin to form and can see the damage firsthand. Other times, the damage has not yet reached the surface, and you can only tell its there by an indicating musty odor. As a homeowner, you want to stay mindful of changes in your home that could tell you about mold growth well before you see it spreading throughout regions of your house.

Often mold is going to present itself in areas that are damp and humid, as the moisture in the air is a food source for the growing organism to thrive. Our SERVPRO IICRC certified mold remediation specialists can help you to identify the source of this dampness and moisture, and work to provide a solution through the restoration process to reduce or eliminate the presence of this dampness. This step is critical to preventing the problem from getting worse and from recurring again in a short period.

Using negative air chambers and air scrubbers with HEPA filters, our SERVPRO professionals can section off the area housing the organisms. Preventing the spread of the active spores is a critical component to remediation, especially during colony removal efforts. Dehumidifying the area follows shortly after that, reducing or eliminating a potential food source for spores. While we use sizable dehumidification equipment to pull the moisture out quickly, you might be encouraged to continue this process indefinitely using a modest-sized option.

You can trust SERVPRO of Southeast Dallas County to be available for you anytime that you require mold remediation efforts for your home. Our team is available any time of the day to tackle the disasters that threaten your comfortable home life. Give us a call today at (972) 227-0800.

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Water Removal Services for Your Dallas Home Because of Broken Pipes

3/20/2018 (Permalink)

Water Damage Water Removal Services for Your Dallas Home Because of Broken Pipes Condensation, Moisture, Leaking Pipes or Mean Water Damage--Call SERVPRO to Dry Your Dallas Property

Moisture Control and Standards Are Essential in the Drying Process After Water Damage

Pipes which leak or burst are common culprits of water damage in homes in Dallas. Toilets and drains which get backed up and blocked can create undue pressure in the pipe when then causes it to leak or burst. Garbage disposals which are not working correctly are another common reason for pipes bursting, as are roots which grow in the yard into the sewer lines. Rusty or old pipes can also be more prone to leaking.
Pipes which are leaking or have burst can create quite the mess for you to clean up. You first need water removal services for your Dallas home to get rid of the water that is now all over the place, plus assistance in getting your house dry again. Our SERVPRO techs are specially trained to help you with both services, plus work in an efficient and timely fashion.
We need to create a drying goal during remediation, and we monitor the drying process daily to check if the goal is being met. The drying goal is the condition we want to bring about in the area of your home that was affected.
We set moisture content aims for materials which were affected in your home in two different ways, including recording the average equilibrium moisture content, or EMC, or by establishing the dry standard. The dry standard is the moisture content of dry materials in an area which is undamaged. We take moisture content readings from dry materials to get the dry standard. These readings become part of our drying goal for the wet areas. We now have a means of comparison.
SERVPRO staff uses the EMC of materials for a goal, too. Moisture readings of dry materials in everyday situations are taken to establish our drying goals. We use a moisture meter to determine and document the moisture in materials every time we monitor them to see if the drying goals are being met. The readings are compared to see if the item is drying, and when our goals are met, the drying process is complete.
SERVPRO of Southeast Dallas County ensures that standard RH relative humidity levels are attained in your home in Hutchins, Seagoville, or Cedar Hill before we say the job is complete. Contact us at (972) 227-0800 as soon as you have a water disaster so that we can help you restore your home.

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Understanding the Commercial Fire Damage Restoration Process at Your Dallas Restaurant

3/12/2018 (Permalink)

Commercial Understanding the Commercial Fire Damage Restoration Process at Your Dallas Restaurant SERVPRO Cleans-up and Restores Your Restaurant Kitchen Fire in Dallas

Inspection and Following Protocols by SERVPRO Expedite Fire & Smoke Cleanup

A fire can cause significant structural and monetary damage to your business. Not only do you have to shell out money to restore the damage, but you also lose commerce during the restoration period as well.

Understanding the commercial fire damage to your Dallas eatery can help you set realistic expectations. The time required and the success of the restoration process depends on the scale and severity of the damage. Not all fires are alike, and understandably, some damage is more straightforward to clean up and restore than other.

Minor fire damage
Minor damage involves damage to only a areas in your establishment. The amount of the smoke and soot residue is also light or moderate at most. Such type of damage can be restored quite easily. SERVPRO technicians can use a dry or wet cleaning to eliminate the residue from floors, walls and even from contents as well. You can have a short restoration period if the fire damage is minor.

Medium fire damage
If the damage is medium, there is usually moderate to heavy smoke residue on surfaces. The cleaning process involves wet cleaning and can take significantly more time. Chemical powder fire suppressent systems located in commercial kitchens can in of itself create quite a mess. Some of the areas or items may even have to be replaced in such kind of damage. Odor control is also a big problem with fires of this size. Consequently, it can require more time for SERVPRO professionals to clean the damage of this scale thoroughly.

Major fire damage     
In case of a major fire damage incidence, the damage due to the heat can be severe. There can even be a significant amount of structural damage that may require repairs. Smoke and soot can spread on extensive areas following such a magnitude of damage. Restoring major fire damage to a restaurant can take a long time. Emergency services including boarding up the structure, establishing a source of electricity may be needed during the restoration process. SERVPRO strives to establish your site for a renovation as soon as possible when significant fire damage has closed down your place of business.

Whether your establishment has a minor, medium or major fire damage, SERVPRO technicians are by your side.

Call SERVPRO of Southeast Dallas County at (972) 227-0800 today to schedule an appointment with a rep or project manager.

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Commonly Asked Questions About Fire Damage Restoration In Your Dallas Area Home

2/26/2018 (Permalink)

Fire Damage Commonly Asked Questions About Fire Damage Restoration In Your Dallas Area Home Every fire damage situation is entirely different.

Fire Damage Restoration

Many questions come to mind after experiencing fire damage on your Dallas property. To help address some of our customer's more common concerns, we have put together a short list. Remember, if you have any additional questions or concerns, we are available 24/7, year-round.

Addressing a variety of questions from homeowners throughout Dallas, currently experiencing fire damage in their home comes naturally to our IICRC technicians. We frequently look to inform and educate our customers, which makes for a smoother, less stressful restoration experience for everyone involved.

How long does the cleaning and restoration process take?
Unfortunately, every situation is entirely different. There may be extensive water, smoke, and fire damage, along with cleaning, deodorization, and reconstruction issues to account for in your restoration. However, SERVPRO’s fire damage restoration team accurately assesses any damage found on your property and presents you with an estimated timeframe before beginning work.

Can I check my home and belongings after the fire?
After SERVPRO technicians have the opportunity to check for possible hazards, the team leader present on your property can walk you through everything, explaining damages that exist and the services we intend to implement as a solution. We want to ensure that you avoid any electric, water, or fire hazards, keeping you out of harm’s way.

What happens to our household contents during the restoration?
SERVPRO technicians help you decide which items remain salvageable and make arrangements to store furniture, electronics, and personal belongings in a clean, dry area on-site, in a container on-site, or if necessary, store items in our facility until each receives the proper restoration services.

Is it possible to remain in our home while the restoration is underway?
In most situations, you, your insurance company, and the restoration expert on-site help make this determination. It highly depends on the amount of fire, smoke, and water damage present that helps insurance adjusters determine whether it is safe for you to remain or not.

SERVPRO of Southeast Dallas County provides emergency cleanup and restoration services for fire, water, storm, and mold situations throughout the Lancaster, Seagoville, and Wilmer areas. We provide members of our local communities with environmental services they can trust, call today (972) 227-0800.

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Why Water Removal Services are Key for Dallas Residents

2/18/2018 (Permalink)

Water Damage Why Water Removal Services are Key for Dallas Residents Water damage is usually unexpected, but you can always rely on SERVPRO for quick and efficient water removal services.

SERVPRO Takes the Necessary Steps to Properly Remediate Water Damage

It is not possible to anticipate when a water emergency is likely to take place, but one thing is sure when such situations arise - you need water removal services. The occurrence of a flood, a pipe burst and an overflow from a dishwasher usually is unpredictable. Irrespective of the source of the water, your Dallas property is at risk, and prompt action is crucial.

Seeking for professional water removal services in Dallas is highly advised to prevent any possible mistake during this stressing period. When you work with our SERVPRO team, the first thing that we do is to check where the water is coming from and stop it. The other thing we look at is the category of the water on your property - it can be black, gray or clean water. From the degree of contamination, we are in a position to select the most suitable procedures to employ during the restoration.

The next step is assessing the level of the damage and in the process check how far the moisture has spread. Our SERVPRO team also inspects for any issues that may jeopardize our safety. For instance, we may switch off electrical circuits and remove any materials that are likely to cause more contamination - such as asbestos. We also inform you to remove your pets from the site and stay away from the area since you might not be having the right protective gear.

Water extraction then follows to remove the stagnant water from the floor. Dependent on the amount of the water and the accessibility of the location, we may opt for a portable water extractor or a truck-mounted water extractor. To prevent the possibility of mildew growth, we treat the surfaces using EPA-approved disinfectants. Through deodorization, we are also in a position to deal with the unpleasant odors.

With the use of air movers and dehumidifiers, our SERVPRO team enhances the drying process and at the same time regulates the moisture of surrounding air to acceptable levels. We also monitor the moisture content in materials by using moisture meters.

SERVPRO of Southeast Dallas County is your trusted service provider when faced with a storm, mold, water and fire damage disasters. Call us at (972) 227-0800 and get access to proven services that make a difference.  

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How Are Fire Damaged Contents From Your Dallas Home Restored By Professionals?

2/5/2018 (Permalink)

Fire Damage How Are Fire Damaged Contents From Your Dallas Home Restored By Professionals? Restoring fire damage to your Dallas home is a job for the professionals.

How Are Your Fire Damaged Contents Restored?

Restoring contents is a far better option than replacing them when it comes to fire damage. Whether it is the walls or ceilings, upholstery or any other article that is damaged by a fire, professionals can restore it by using various cleaning techniques.

Restoring fire damage to your Dallas home is a job for the professionals. Successful restoration requires extensive knowledge about the damage caused by fire and years of experience. SERVPRO technicians can use multiple techniques to clean up the damage caused by smoke and soot following a fire damage incidence.

Dry Cleaning
It is a technique that is best for light to medium, non-greasy damage. Feather dusters or cleaning cloths can be used during this step of cleaning. It is sometimes the first step before more thorough cleaning is attempted.

Wet Cleaning
As the name implies, wet cleaning involves the use of a liquid to remove smoke and soot residue from the surfaces. This method can be employed by SERVPRO professionals if the damage is moderate to heavy. The process often involves cleaning with water with or without detergent in it.

Spray And Wipe Technique
It is a technique used to clean surfaces that can be damaged by the excess of cleaning liquid. As the name implies, technicians can use a spray bottle filled with a cleaning solution to spray the damaged area and then wipe it with a clean cloth.

Foam Cleaning
The technique involves the use of a cleaning agent foam and is most useful for cleaning upholstery. This method ensures that there is minimum damage due to bleeding of dyes as the very small amount of liquid is involved.

Abrasive Cleaning
If the smoke and soot residues are too tough to get off by wet or dry cleaning, professionals can use an abrasive surface such as a scrub. The scrub can agitate the stain-causing particles and remove them without harming the surface underneath.

Immersion Cleaning
SERVPRO technicians can use this technique if the material is safe to be completely immersed in a cleaning liquid. The process is ideal for Venetian blinds among other things. If the stain is too tough to remove, ultrasonic sound waves can be used to loosen it before wiping it away with a cloth.

Call SERVPRO of Southeast Dallas County today at (972) 227-0800 to speak to one of our fire restoration experts.

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How Professionals Combat Smells after Flood Damage to Your Dallas Property

1/26/2018 (Permalink)

Storm Damage How Professionals Combat Smells after Flood Damage to Your Dallas Property Flood damage can leave behind unpleasant odors, SERVPRO technicians have the skills and training to eliminate these smells.

SERVPRO’s Steps to Ridding Your Home of Bad Odors after Flood Damage

Flood damage due to storms often contains dirty, contaminated water that can leave your home with a rank odor even after water removal. Expert technicians use various techniques to eliminate this odor and get your home smelling like home again.

SERVPRO professionals combat the foul odors after flood damage to your Dallas home by employing a multi-directional approach. Here are the steps involved in the successful elimination of bad odor after flood damage.

Eliminating the Source

The first step to combat bad odors is to locate and eliminate the source as soon as possible. No deodorizing equipment is going to mask the odor forever if the source is not eliminated. Our IICRC certified technicians make sure that they eliminate the source of the odor whether it is sewage, residual moisture, trash or dead animals before they start the actual deodorizing procedure.

Multiple Method Approaches 

SERVPRO professionals use multiple method approaches to combat various kinds of smells after flood damage. We use a wide array of deodorizing techniques including injection method, spray method and wet and thermal fogging to eliminate different types of odors.

Using Different Types of Deodorants 

No single deodorant works on all kinds of smells. So, we use a combination of different kinds of deodorants to combat different scents. Whether the odor is real or imaginary, we have a deodorizing agent that is perfect for any situation. Here are some of the deodorants that SERVPRO technicians use most often.

  1. Masking agents: These agents cover bad odors by concealing them with some pleasant-smelling fragrances. These are great for both real and imaginary smells.
  2. Filtration and absorption agents: These agents absorb moisture and some odor-causing molecules from the air and eliminate them. A typical example of such an agent is activated charcoal.
  3. Pairing agents: These are chemicals that combine with odor-causing particles in the air and make them fall on the ground. Once they are no longer suspended in the air, they can be swiftly cleaned up from the floor.
  4. Electrically generated deodorizer: This equipment produces ozone, which is an unstable oxygen molecule. The ozone combines chemically with the odor-causing particle in the air and neutralizes it.

Call SERVPRO of Southeast Dallas County at (972) 227-0800 today for a free consultation.

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Protect Your Dallas Law Firm With Fast Water Removal Services

1/19/2018 (Permalink)

Commercial Protect Your Dallas Law Firm With Fast Water Removal Services SERVPRO of Southeast Dallas County is here to help your business recover.

Prepare Your Firm in Dallas Before Water Damage Strikes

Your Dallas law office has many people who depend on it every day. Whether you are standing up for the little guy or representing some of the giant corporations in the city, your presence is one that must get felt every day. That is why when significant water damage occurs to your firm, you do not have the luxury of waiting to try and clean up the mess on your own. People depend on your doors to stay open, their information to stay protected, and your firm to be available whenever they need it.

Emergencies that leave high volumes of water through specific areas of your firm could significantly jeopardize your ability to represent those that count on you the most. When you are in need of Dallas water removal services, you can always count on our SERVPRO team to show up quickly and get right to work on restoring the area and preventing the problem from getting any worse.

You likely do not need to be reminded of the significant amount of sensitive information that gets contained within the walls of your firm’s headquarters. Large volumes of water could destroy these documents and thousands of dollars’ worth of high-end electronics and computers that might also be in the vicinity. That is why responding quickly to a water emergency is critical to both your business and your clients.

Our SERVPRO team make short work of assessing the source of the problem and repairing the water damage to whatever the cause might be. This repair allows the team to assess the structural damage while simultaneously working to extract the water that has been pouring onto the floors. With higher volumes of water and pooling, the technicians utilize a pump truck from our fleet to quickly and efficiently extract all of the water from the area, leaving just a drying process with air movers and dehumidifiers.

Locally Owned Company with National Resources

Protecting the information of your client base and the structural integrity of your firm is paramount when faced with an emergency that requires water removal services. Do not hesitate in these instances to call SERVPRO of Southeast Dallas County. Our emergency response team can be reached anytime at (972) 227-0800.

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Fire Damage Restoration Specialists In Dallas

1/8/2018 (Permalink)

Fire Damage Fire Damage Restoration Specialists In Dallas SERVPRO Tip--Type B Fire Extinguishers Prevent Damage in Dallas Kitchens

SERVPRO Provides Dallas Homeowners with Professional Fire Clean Up and Restoration Services

House fires occur more often than you may think. One minute you could be cooking dinner in your Dallas home, then suddenly you look at the stove, and it is on fire. Grease fires are a common occurrence that can cause extensive damage to your house. Most people know that you should immediately put the fire out using baking soda or a fire extinguisher and not water. Hopefully, you have followed good practices and have that Class B extinguisher under your kitchen sink base cabinet.
We at SERVPRO in Dallas provide fire damage restoration services around the clock. Once the fire is no longer a threat, call us in to assess what damage the fire may have caused.
Our team of IICRC certified professionals at SERVPRO can complete a thorough inspection of your home. We can show up at your house shortly after you call us to help you out immediately. We can assess the visible damage from the fire, and look for damage that may not be visibly noticeable.
When dealing with a fire damage claim, there are a few different ways to mitigate the damage to your home. When items are extensively damaged, replacement may be necessary. Sometimes the damage is present, but it may only affect the surface of a wall or object and resurfacing solves the problem. Other times our crew can restore the problems caused by a fire with cleaning. Cleaning and restoration of the fire damage area can reduce the costs of the mitigation project.
We work hard to find the most efficient way to restore your home back to its preloss condition, "Like it never even happened." Our team has a vast arsenal of specialized chemicals (keep that fire extinguisher handy) and techniques that can salvage resurfacing or replacement of an item. We can even save heirlooms or cash with our restoration methods.
When you have a fire inside your home, large or small, it is vital that you call in the professionals. For prompt and thorough fire damage restoration services contact SERVPRO of  Southeast Dallas County at (972) 227-0800 at 24/7.

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Whom Can You Trust With Flood Damage In Your Dallas Home?

12/28/2017 (Permalink)

Storm Damage Whom Can You Trust With Flood Damage In Your Dallas Home? Floods might be a devastating force, but that certainly does not mean that you have to try and solve this problem on your own.

Flood Damage In Your Home

As most Texas residents now realize, almost all of the state is susceptible to massive tropical storms and powerful hurricanes pulling up northwest from the Gulf of Mexico. In a matter of just a short time, thousands of houses can find themselves dealing with an unbelievable volume of water. While this does not always mean that houses become submerged under raging flood waters, it could very easily indicate many homes that are in dire need of water evacuation from their lowest floors of their houses.

While seemingly in comparison to those that have had to deal with losing their entire home, localized flood damage to Dallas homes following torrential storms and hurricanes that are losing steam might seem less dramatic. However, when it is your home and your things that are becoming damaged, there is no higher priority in your mind than fixing the damages and getting your house back to being its usual, dry self.

Knowing whom you can trust at a time like this can prove to help you out in the long run. You want professionalism, experience and you want people to take care of the clean up quickly and efficiently. That is the kind of service that our SERVPRO team has always offered every client, along with the assurance that your satisfaction is among the highest of our priorities. This commitment to you begins the moment that we arrive at your house.

We assess the extent of the damage, allowing us to determine the tools and equipment necessary for our water removal efforts. A quick assessment ensures that it is not only done the fastest that it can be, but that we are utilizing our time the most efficiently, so we can move on to other restoration efforts right away. After we have pumped out the water, our SERVPRO technicians begin work on drying the affected area and cleaning/disinfecting the contents of the room to restore them.

Floods might be a devastating force, but that certainly does not mean that you have to try and solve this problem on your own. Our emergency response team at SERVPRO of Southeast Dallas County are always ready to help you. Give us a call 24/7 at (972) 227-0800.

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How SERVPRO Helps Electronics Stores in Dallas After Significant Water Damage Occurs

12/19/2017 (Permalink)

Commercial How SERVPRO Helps Electronics Stores in Dallas After Significant Water Damage Occurs SERVPRO has the skills and expertise to save your electronics store after commercial water damage.

SERVPRO Offers Thorough, Fast, and Professional Commercial Water Damage Restoration Services

Water damage to an electronics store in Dallas is never easy to clean up. In addition to typical retail conditions of an ample floor space, unusual layouts, and poor drainage setups, electronics stores also contain a vast quantity of water-sensitive merchandise that could become a severe financial blow if mishandled. Recovering from significant water damage in such a store is difficult, and almost always requires the help of a well-equipped and prepared damage mitigation and restoration company like SERVPRO.

Thorough, Complete Work

Our work in repairing the effects of water damage to Dallas electronics stores is well renowned for its thoroughness and palatability to customers. Even small signs of remaining damage after doors reopen can ward off customers, and could be misinterpreted as signs of dilapidation and poor maintenance. We work with customers in mind when conducting restorations, ensuring that the store looks as good as or better than before the incident. We treat commercial locations with priority and make sure that as many resources as necessary are diverted to get your business back on its feet.

Fast Damage Restoration

Like most retail locations, your business probably relies on a steady customer base purchasing products on a regular schedule to stay afloat. Large-scale water damage can close doors entirely, making fast treatments a necessity for the survival of the business. SERVPRO action plans are designed with speed and efficiency in mind and are custom to each store location so that our work can be as effective as possible.

Professional Communications and Insurance Dealings

Proper businesses thrive on partners that act professionally and responsibly, and our representatives strive to live up to these standards. We negotiate with you and any relevant third parties including insurance companies with care and punctuality, to make the process go smoothly for everyone involved. In addition, while we cannot handle restoration and recovery of electronic merchandise, we maintain contact with qualified professionals in the area to make sure your damaged inventory finds its way into capable and efficient hands.

SERVPRO of Southeast Dallas County is a local damage mitigation and restoration company that has the tools and training necessary to take on even the largest commercial water disasters. Call us at (972) 227-0800.  

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Decreasing Your Home's Risk of Developing Mold Damage in Dallas

12/18/2017 (Permalink)

Mold Remediation Decreasing Your Home's Risk of Developing Mold Damage in Dallas You can find mold lurking behind furniture and cabinets or it can appear in plain sight. Regardless of how you find it, call SERVPRO immediately.

SERVPRO Technicians Investigate the Cause of a Mold Infestation Before and During the Remediation Process

While microbes exist everywhere, their overgrowth can cause problems. Homeowners in Dallas can protect their property from microbial overgrowth by taking precautionary steps. Prevention is much less expensive and consumes significantly less time than waiting and needing mold remediation services.

Dallas residents can prevent mold damage from affecting their homes. Simple things, such as wiping up spills, fixing water lines that drip, and installing a dehumidifier can help keep a home dry. You can gain a considerable amount of control over any mold by keeping the level of humidity inside your home at reasonable levels. Some houses require more intensive ways to ensure its protection.

While drips that land on your kitchen and bathroom floors can lead to mold damage, these fail to compare to the amount of water that comes from a broken pipe or an overflowing toilet. However, microbes do not need much water to spread and grow their vast colonies - only a tiny amount of moisture allows an enormous amount of mold to grow.

Controlling the amount of humidity in your home by responding promptly to water line breaks and loose shingles covering your home might seem costly. Waiting to remediate mold after it grows but before it causes damage to your home can set many homeowners back financially. Even worse, the costs involved in repairing mold damage can include non-monetary losses, including the destruction of irreplaceable memorabilia.

When substantial repairs become necessary to ensure your home remains free of mold damage, looking at the cost-effectiveness often reveals that paying for 'costly' repairs brings more benefits than expected. New portions of the roof reinforce weaker areas that harsh weather, high winds, and other elements affected more severely than other areas. Broken water pipes rarely give residents an option if they want to continue living in their home – homeowners must repair them. Drying out the home according to approved standards protects a home from mold damage.
The professional technicians of SERVPRO of Southeast Dallas County can assist with any amount of mold damage in your home. Call us at (972) 227-0800, so we can help you protect your family and home from unnecessary microbial growth. We can answer your questions, provide you with pertinent information, and assess your home's unique situation, so you fully understand your options.

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Water Damage After a Water Heater Leak in Your Dallas Home

11/29/2017 (Permalink)

Water Damage Water Damage After a Water Heater Leak in Your Dallas Home When water heaters leak, there is a large amount of water on the floor in a short amount of time. Contact SERVPRO to dry out your property.

SERVPRO Technicians Thoroughly Remediate Water Damage and Restore Your Home

Many times, water damage in Dallas comes as an external threat, but sometimes a leak from inside your home can create just as much, or even more, damage. A leaking water heater, for example, can unleash thousands of gallons of water into your residence. It does not even take a large water heater for this type of damage to occur. Most of the time, these leaks are slow and go unnoticed for days. If the water heater is situated on an upper floor, the damage can be even more extensive, as water flows downhill.
When your water heater has leaked and caused water damage in your Dallas home, it is essential to have the problem taken care of right away. SERVPRO staff understand the urgency of matters like this, so we do not hesitate in getting to your home once you contact us. We are an experienced water damage remediation company, and we can restore your home to its preloss condition.
We pride ourselves in not only our timely service but also how thorough we are. Once we have dried your home back out and fixed the problem that caused the damage in the first place, we remove all equipment. Dehumidifiers, air movers, and other drying equipment are carefully removed, and then we perform a complete inspection.
For SERVPRO staff to return your home to its preloss condition, some structural repairs may need to be done. Usually, subcontractors complete repairs that are beyond basic technician procedures. An estimator or office staff schedules subcontract work and our technician finishes the job.
We inspect everything to ensure all repairs were done correctly and communicated to our supervisor regarding the status of the job and any steps which need to be done to complete the restoration process. We ensure that everything is done before we leave your home.
Part of our inspection includes checking floors to ensure they are not buckled or warped, looking at walls for strength, warping, or buckling, inspecting drywall and structure for damages and insulation for dryness and damage. We also inspect contents to see if any painting or refinishing needs to be done and ensure all electrical work is complete.
When you trust SERVPRO of Southeast Dallas County to take care of your water damage, you can rest assured that we take it very seriously and do not leave your home until we have thoroughly gone over everything. Residents in the areas of Hutchins, Lancaster, and Cedar Hill should contact us right away at (972) 227-0800 if they have a water damage issue.

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Tiny Candles Can Create Substantial Fire Damage in Dallas Homes

11/24/2017 (Permalink)

Fire Damage Tiny Candles Can Create Substantial Fire Damage in Dallas Homes Electrical lights and burning candles can quickly catch surrounding items ablaze in your home. Call SERVPRO if you experience fire damage this season.

If Fire Damage Strikes Your Home, Rely on SERVPRO to Properly and Thoroughly Remediate the Damage

Throughout Dallas at this time, every year, many different warnings flood radio and TV regarding the dangers of fire in homes. Safeguarding your family and home while still enjoying the lights and festive decorations do not always mix well. Fires do happen, and they happen when we least expect them.

Dallas homes lit up with electric lights and candles, can end up with fire damage. When electric lights burn too hot or have a short, a crimped or exposed wire, or candles catch surrounding items ablaze, the entire home can become engulfed in flames. Fire spreads quickly, which is why fire departments across the country advise people to get out before calling the fire department. Once outside and safe, calling the fire department and waiting for them to arrive can seem like a very long time.

Once firefighters extinguish a fire, most homes become inhabitable. The time involved in repairing fire damage depends on the extensiveness of the damage. Smaller fires might not render a home unlivable, but the damage still requires professional mitigation. Because fire damage, just like other kinds of damage, can affect a home in a wide range, SERVPRO professionals train to mitigate all types and sizes of damage.

Some fire damage might seem minor because it involves only decorations or other non-structural items. The smell from these items' combustion can produce long-term odors. As they burn, the fire causes soot and other particles to permeate the air. Once these substances settle onto and into materials within your home, they begin integrating. As they do this, people pick up these particles when they breathe.

Detected as bad odors, these particles continue to do this for months, or even years, until we eliminate them. Our Odor Control Technician (OCT) is skilled in this area of fire damage mitigation. Regardless of the size of a fire, odor becomes a constant reminder of the event. Making sure that the particles making the odor can no longer do so is part of our job. Without odor control management, fire damage remains.

The technicians at SERVPRO of Southeast Dallas County want to help those in our area have the best holiday season, and beyond, possible. When fire damage might keep you from enjoying your life, home, and family time, call us at (972) 227-0800, and we can help you solve the disaster that continues to rob your family of their regular routines.

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Drying Out Important Documents After Flood Damage In Your Dallas Home

11/8/2017 (Permalink)

Storm Damage Drying Out Important Documents After Flood Damage In Your Dallas Home Flooding and surges affect not just areas along the coastline but also can cause quite a bit of devastation inland.

Document Restoration After A Flood

Some of the most damaging effects of hurricanes in Dallas involve flooding and storm surge. Flooding and surges affect not just areas along the coastline but also can cause quite a bit of devastation inland. Storm surges are created by a combination of intense winds and high-water levels. Flooding can happen anywhere and at any time. It is not required that you live close to the inland waterway or coast to be affected.

If your Dallas home has experienced flood damage for any reason, you want to get the water out of your home as quickly as possible to prevent further damage. SERVPRO can help you do this, as we have the training and tools needed for a thorough and timely job. Plus, we can help to restore any items that are salvageable and leave your home sanitized and clean again.

When it comes to drying out your relevant documents and books, we keep in communication with you. Decisions need to be made fast to minimize the extent of the damage. We can prevent further damage; however, the existing damage cannot be reversed. Saving these critical documents from being lost altogether is a very valuable service we strive to bring our customers.

Five methods SERVPRO techs use in document drying include air-drying, freezer drying, dehumidification, vacuum thermal-drying, and vacuum freeze-drying. Often, drying documents relies on a process of sublimation, or changing a solid into a vapor without going through the liquid state. Choosing the right method for dying involves many considerations include the kind of water involved, the value of the documents, time of exposure to moisture, the extent of damage, resources, and funds available for recovery. We go over with you the cost of each method since it can be expensive to dry documents. It is also time-consuming.

We store any wet documents and books in a freezer facility, which stops damage from continuing to get worse and gives us time to decide on the right method of drying. We also take a thorough inventory of documents which are being removed from your home, so nothing is lost or misplaced. When the pack-out and inventory phase starts, we ensure you are there to identify what is essential to dry. We keep a log of the location of stored items in case you need to retrieve a document.

SERVPRO of Southeast Dallas County works with you after a flood emergency to ensure that any significant documents and books are dried out the best way possible to lessen your loss. Residents in the areas of Hutchins, Lancaster, or Dallas can reach out to us whenever you find yourself in need at (972) 227-0800.

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PASS Technique Helps Dallas Office Employees Prevent Fire Damage

10/24/2017 (Permalink)

Commercial PASS Technique Helps Dallas Office Employees Prevent Fire Damage Fire Damage Mitigation and Prevention with SERVPRO's ERP Mobile App Available to Dallas Enterprises

Dallas Businesses Benefit from SERVPRO's ERP Program to Mitigate or Prevent Fires and Harm

Fire damage is a risk for any business. There are many fire hazards in an office, including combustible materials such as paper or card, electronic appliances, and even dust. SERPVRO would like you to know that it is wise to be prepared for a blaze and make sure employees know what to do. One technique that is useful for Dallas office employees is the PASS technique.
Business managers in Dallas know it is essential to reduce the risk of fire damage if possible. One way of mitigating risks is training employees to use a fire extinguisher when necessary.
The PASS technique stands for “Pull, Aim, Squeeze, Sweep.” Let us look at each point individually.
Pull means pull the pin on the extinguisher to make the device ready to discharge.
Aim means direct the nozzle at the base of the fire. Focusing on the top of the flames is not efficient – aiming for the base is the only way to smother them and stop the blaze.
Squeeze is simple – it means to depress the handle on the unit to release the extinguishing agent.
Sweep means move the nozzle from side to side in a sweeping motion across the base of the flames.
SERVPRO recommends teaching the PASS technique to every employee. One way to ensure everyone knows what to do is our Emergency Ready Plan, an app that helps you put together an emergency plan. You can use ERP to create a document of critical information in the event of an incident. Why not include the PASS technique in that plan so employees can access it when they need to?
There are times when it is not possible to extinguish a blaze before it gets out of control. In cases of smoke and fire damage to your business premises, SERVPRO is on hand to help with cleanup. Our IICRC-certified technicians are ready to scrub, scrape, clean and deodorize to leave your business “Like it never even happened.”
For help with fire damage mitigation in Cedar Hill, Hutchins, Wilmer and surrounding areas, call SERVPRO of Southeast Dallas County at (972) 227-0800 today.

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Water Removal Services for Dallas Homeowners

10/20/2017 (Permalink)

Water Damage Water Removal Services for Dallas Homeowners Our SERVPRO team is here for you when water disasters strike.

SERVPRO Can Provide Water Damage Services to Homeowners in Dallas

Even if you do not live in a flood zone, Dallas is prone to different types of water damage including backed up or burst pipes. If the excess water contains sewage, it can contaminate the area with dangerous bacteria. The water can also penetrate cabinets and spaces beneath them, causing damage to the wood and particle board, as well as hazardous mold growth.

When water damage threatens your Dallas home, there is no time to waste. You need to contact SERVPRO at once to prevent additional damage and possibly, mold damage. We have a wide range of equipment for different types of restoration jobs, and our technicians are IICRC certified to ensure a smooth cleanup process.

The water removal process begins with a thorough inspection of your property, including a water damage assessment. SERVPRO technicians determine the scope of the damage to develop a proper plan of action. Being cautious and careful is also a priority, in addition to making sure sockets, appliances, and electrical items are not a hazard.

Our technicians check for the water source in your home and then stop it before commencing the drying process. However, we have to identify the category of water damage to restore your property safely to its original state. The type of water contamination affects the specific restoration process used to reverse the water damage. The main ones include clean, black, and gray water damage.

After inspecting your home for the extent of the water damage, SERVPRO professionals look for safety concerns and describe them to you. We then proceed to move furniture and other contents before blocking items to prevent rust or stains on the wet carpet. The water extraction process involves removing most of the water from your property. This step is important to avoid mold and secondary water damage. During this time, we use powerful vacuum units and pumps to quickly remove numerous gallons of water from your property.

Locally Owned Company with National Resources

If you need immediate water removal services, you can count on SERVPRO of Southeast Dallas County. Our extensive stock of water damage resources is available 24/7, helping us restore your property to preloss conditions as quickly as possible. For any assistance, call us today at (972) 227-0800.

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Get Mold Damage in the Basement of Your Dallas Area Home Under Control, Today

10/12/2017 (Permalink)

Mold Remediation Get Mold Damage in the Basement of Your Dallas Area Home Under Control, Today It can be easy for mold to go unnoticed in your basement, call SERVPRO to inspect your home for mold damage.

Learn Ways to Check for Mold Damage in Your Home

Like many other homeowners, you use the basement of your Dallas area property as a staging point for laundry facilities or to store a few extra items. Between going in and out once or twice a week to do laundry, or during the holidays to grab some decorations, you might not spend much time in your basement.

It is highly unlikely that you check the walls, windows, foundation, and ceiling for moisture every time you enter the basement of your Dallas area home. However, these procedures help catch mold damage early. You can learn where to look and what to look for by calling a mold remediation specialist, today.  

Even if you had never experienced water problems in your basement before and never had a significant water incident, mold can be a severe issue. Improper ventilation allows humidity to condense on organic or metal surfaces, giving just enough moisture for mold to grow. SERVPRO can help control the relative humidity of your basement and help prevent discoloration, rot, and corrosion that often develops over time.

SERVPRO technicians teach you how your nose can become your handiest tool. As mold spreads through your basement, it gives off a musty, rotten smell that gets more potent as you approach the contaminated area. Moisture on the floor, on windows or under window seals, on your walls, ceiling, or other hard surfaces can also be an early sign of problems to come.

If you have issues with a leaky or flooded basement, SERVPRO technicians can help you determine the cause, applying a variety of services to help keep water away from your home. We can seal cracks in your floor and check for groundwater. An inspection of your home can expose foundation cracks and reveal problems with the elevation of your property. We can improve grading, or install additional drainage, backflow valves, or submersible pumps to help protect your home during an emergency.

Call SERVPRO of Southeast Dallas County to review your options and schedule your home’s inspection, today. We can get started on protecting your investment as soon as possible and control possible mold growth with little to no interruptions to your daily routine. (972) 227-0800

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Dallas Fire Damage - Understanding Smoke Residues

9/27/2017 (Permalink)

Fire Damage Dallas Fire Damage - Understanding Smoke Residues Smoke Cleanup After Fires in Dallas Properties Takes Professional Help--Contact SERVPRO

SERVPRO Explains the Nature of Fire & Smoke Damage in a Dallas Property

The primary source of damage to a home in a Dallas fire comes from smoke and soot, not the actual flames. The heat plays a contributing factor, but only as it provides a means of travel for smoke and soot and how it may expand the surface of an item.
Cleaning smoke, soot, and other fire damage from a Dallas home require understanding about what burned, how hot it burned, and the surface material of the item covered in residue, among other factors. When it comes to smoke, in particular, SERVPRO focuses on two in particular; temperature of the smoke and the temperature of surrounding surfaces.
Smoke travels through homes on the hot air generated by the fire. This transfer is called Convection. The hot air rises because cooler air forces its way downward to the floor. If the fire continues, it eventually draws the cooler air back up, heating it and the cycle repeats as long as the fire has oxygen and something to consume. These Convection Currents push smoke along ceilings.
Residues are harder to clean from ceilings and higher points in a home because of the higher temperature. The heat ‘opens up’ surface material, which allows the residues to penetrate deeper than they would at a lower point in the home.
Strangely enough, hot smoke attracts to surfaces with low temperature. That is why closets and windows collect such a thick residue coating. The side away from the fire usually has some insulation (closets) or has a much cooler, outside temperature (windows). These surfaces suffer little to no damage compared to ceilings, so the residues remain on top. They do not dig into a kitchen countertop as they do with ceiling tiles.
Understanding these two factors helps SERVPRO determine which methods of cleaning we need to use. For surfaces directly affected by heat, it may be necessary we use wire brushes or agitation devices to break up the residue trapped deep inside. If the surface has not been directly affected but has a thicker residue, our technicians try to use cloths and sponges with water or a chemical cleaner to remove the contamination.
Cleaning and restoring a home is never an easy process, but it can be a successful one if a professional service uses the right techniques and tools. For more information about what SERVPRO of Southeast Dallas County can do for your home or to schedule an inspection, call us at (972) 227-0800 today.

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Unexpected Sources of Mold Damage in Dallas

9/25/2017 (Permalink)

Mold Remediation Unexpected Sources of Mold Damage in Dallas Visible or hidden mold can spread quickly through your home. Call SERVPRO when you see or smell mold for remediation services.

SERVPRO Technicians Remediate Damage From a Mold Infestation and Offer Prevention Tips and Solutions

You may hold the opinion that mold damage is a negative reflection on your housekeeping. In fact, mold growth relates primarily to the presence of available moisture, although ignoring maintenance tasks can make water or dampness more commonplace. Mold spores are around us at all times, both indoors and out. An outbreak is an opportunistic connection between these microscopic particles and even a drop of water.
You need help to remediate mold damage in your Dallas home and take the steps necessary to limit its growth potential in the future. Our Applied Microbial Remediation Specialists not only perform the procedures needed to contain and remove a mold outbreak, but they also take the time to discuss the conditions that support mold growth you may be unknowingly creating.
Some unexpected ways you and your family may be contributing to mold growth and the places in which it may be thriving include the following:
Laundry Room
Mold grows best in warm, damp conditions. Failing to clean washer seals and dryer vents offer microbes a place to proliferate. Allowing damp clothing to pile up before laundering provides moisture and a food source -- the soiled fabric is exactly what mold needs to multiply. Failing to dry laundry thoroughly leaves enough moisture for folded clothing to carry active mold spores into closets and drawers.
HVAC Systems
Poorly maintained cooling systems could collect condensation on coils and in clogged drains. If the moisture moves into the central ductwork, mold can follow.

Drip Pans And Pipes
Refrigerators, ice makers, and freezers may harbor mold in unemptied drip pans. Condensation along cold water lines deposit water on floors, under cabinets, and behind walls, inviting mold growth.
Flooring And Floor Coverings
Carpeting and rugs that absorb water from outdoors may hide mold in its padding. Throw rugs or carpet in bathrooms may maintain a high enough moisture level to encourage mold. Hardwood and carpeting installed over a slab foundation or crawl space that is wet, even periodically, can wick up moisture and grow mold.
Kitchens And Bathrooms
The high humidity in these rooms makes enough moisture to support mold growth. Failing to use exhaust fans or operating dirty or outdated fans allows the humidity to exceed 60 percent, enough ambient moisture for mold to grow.
SERVPRO of Southeast Dallas County is there for you if mold growth is a challenge. Call (972) 227-0800 for a consultation, and our mold remediation team will visit to evaluate your situation.

For more information regarding Dallas, click here

SERVPRO Removes Water In Dallas And Provides Other Services After Flooding

9/12/2017 (Permalink)

Water Damage SERVPRO Removes Water In Dallas And Provides Other Services After Flooding When hard storms hit, it is easy to find yourself at a loss for what to do if your home has been severely impacted.

Water Removal Services

When hard storms hit, it is easy to find yourself at a loss for what to do if your home has been severely impacted. Finding a way to repair, rebuild, and adequately remove water in your Dallas home can seem impossible, especially if other homes around you have been similarly affected. Thankfully, SERVPRO is always ready after a storm to respond to new damage sites, even for relatively benign events. Here is a short overview of how we can help to undo the effects of flooding and other major storm damages.

Expedited Water Removal
When we must handle the effects of flooding, our water removal process for Dallas homes helps to get water out of your home quickly and cleanly. Whether we are using high-powered water extractors to remove voluminous water quickly or specialized air movers and dehumidifiers to remove water soaked into materials, our water removal process gets your home dry as fast as possible. Coupled with our fast-response mitigation strategy, this technique typically saves homeowners thousands in repair costs.

Full Restoration And Rebuilding Services
Once water has been removed, and further issues such as mold damage have been taken care of, SERVPRO technicians move on to the restoration phase of our work. Our job is to get your home back to the most normal state possible, with all available repair options explored before costly replacements are considered. Even if the job is too specialized or large for us to handle, our national network of franchisees helps to provide the necessary tools and personnel to get it done.

Paperwork And Insurance Dealings
Your insurance can be a lifesaver when your home has been hurt, but it can also be a major headache if you are unprepared. Our representatives have contacts and credentials with all major insurers, and thus can help you to deal with insurance companies and paperwork in a professional capacity.

SERVPRO of Southeast Dallas County is there and ready to work after every major disaster. To learn about our services or request assistance, call us at (972) 227-0800.

For more about the city of Dallas click here.

Prevent Mold Damage From Developing In Your Dallas Area Home Today

8/23/2017 (Permalink)

Mold Remediation Prevent Mold Damage From Developing In Your Dallas Area Home Today Without the proper certifications and experience, mold just keeps coming back, which is also why homeowners should avoid attempting services alone.

Prevent Mold Damage From Developing

It is important to find the right kind of restoration company to help remove mold damage from your Dallas area property. Without the proper certifications and experience, mold just keeps coming back, which is also why homeowners should avoid attempting services alone.

The chemical products available in your local grocery store do not provide a full solution to the mold damage problems in your Dallas home. These products only serve as a stop gap, removing visible signs of mold growth in your home. Airborne spores simply float off into other areas of your home, wait for the right conditions to exist, and continue developing into colonies that result in more damage.

Did you know that by the time you can see mold growth that a larger problem exists on the inside of your walls, ceiling, or floor? The best chance you have of catching mold in its early stages is if you contact a company like SERVPRO whenever you suspect mold developing in your home. We can locate hidden pockets of moisture that allow mold to flourish, control any growth we find, and perform the necessary repairs to return your home to normal.

Mold remediation services done correctly can be amazing to watch. After locating colonies, SERVPRO technicians cordon off the contaminated area to stop the spread of mold. Our technicians use air movers and negative airflow machines to trap airborne particles, ensuring growth does not return. Once done, it is a simple matter of decontaminating the area, cleaning surfaces, disposing of materials, and informing customers about ways to prevent future growth.

Each job is different, which presents SERVPRO professionals with unique challenges every day. We give specific recommendations based on the condition of your home that makes a huge difference in whether or not you experience additional problems. However, with a little preparation and recognition of early signs, it is entirely possible for you to avoid mold growth in your home.

Contact SERVPRO of Southeast Dallas County to begin your home’s mold remediation immediately. We have IICRC-industry certified technicians standing by to help restore your living environment, today (972) 227-0800.

Click here for more about the city of Dallas.

Protecting Property from Fire Damage in Dallas

8/2/2017 (Permalink)

Fire Damage Protecting Property from Fire Damage in Dallas Burnt and Fire Damaged Properties in Dallas Get Cleanup and Restoration from SERVPRO

Fires Large and Small Get Needed Restoration Services from SERVPRO

Anyone who has ever witnessed the results of a fire-damaged structure can testify that fire has no master. It can cause all sorts of damage, destroying numerous materials in the combustion process. Heat and smoke residues further enhance the damage. Sometimes even firefighters can contribute to some of the loss as they try to extinguish the fire with pressurized water cannons.
To save your property in a fire damage situation in Dallas, you need to contact a professional cleanup and restoration company immediately. SERVPRO has been in the fire damage restoration and cleanup industry for many years, and we have the equipment, skills, training, and technicians to protect your property and belongings.
To secure your property from the fire damage, SERVPRO technicians may have to move your belongings to a safe location. This procedure can be challenging, as it involves significant labor and several tasks. These tasks include packaging, moving, unpacking, cleaning, repackaging, and moving back. This pack-out service is utilized under severe fire damaging events or to preserve specific possessions.

Our specialists follow IICRC regulations and are highly efficient at fire damage restoration techniques. In some cases, it may also be necessary to vacate the primary residence during a move-out – for instance, when remodeling the property. It is much faster to remodel the house when no people are living in it. Excessive damage to the roof or flooring (basically any major part of the structure) may also necessitate moving out the family to a safer location.
Safety is our top priority during any fire damage event. Our restorers have been trained to maintain high levels of accuracy in their work. This meticulousness helps to avoid breakage and keep a proper inventory of your contents.
SERVPRO also understands that a move-out is not always necessary. Once our emergency team arrives on the site of the fire damage, they can use their professional judgment to make a decision. Transferring property can be costly, so we try to minimize the number of move-outs as much as possible. In most incidents, we can clean and restore the property while our customers are still in residence.

Do not let your valuable items go up in flames when disaster strikes. SERVPRO of Southeast Dallas County has experienced specialists who can mitigate your property from the fire damage. Call us today at (972) 227-0800.

Visit Dallas here.

Hectic and Rushed Morning Routines Result in Unwanted Flood Damage in Dallas Homes

7/18/2017 (Permalink)

Storm Damage Hectic and Rushed Morning Routines Result in Unwanted Flood Damage in Dallas Homes Leaks from Floods or Tubs Mean Water Damage--Make the Call to SERVPRO

Rely on SERVPRO for Water Removal Post Storms or Mishaps

Busy mornings do not disappear just because summer vacation has arrived. Mornings can also be hectic from the euphoria of happy expectations of summer vacation activities. Getting out the door can be the most important thing to a child when fun activities await them outside.
Dallas has many summer activities waiting for your child, but flood damage from an overflowing sink can put a damper on your summer fun. Rushing away from home can leave behind a small catastrophe waiting to expand because the water in the upstairs sink was not completely shut off and the plug was taken out.
A clogged toilet can also bring about the same fiasco if not announced on their way out, leaving you unaware of the danger until much later, after extensive damage has already taken place. If you leave home also, the damage is going to be even greater by the time someone returns home. If a storm dropped a limb on your roof exposing torrential rains to enter your attic crawlspace, this is the same problem, unwanted water.
You get back home and find that water has unfortunately taken over your house. Stopping the continued flow of water should be done in as safe a manner as possible. Electrical hazards are especially present in multi-level homes when the water is coming from an upper floor because water can easily saturate walls where wiring and outlet boxes are positioned on its way down to the ground level. If you cannot safely get to the water shut off or the source of the water safely, call an emergency plumber.
After the water has been stopped, contact SERVPRO so we can begin restoring your home. Removing the water can help revitalize even the carpeting when done correctly and without delay. Some materials may need to be removed and replaced when water has been in contact with them for an extended amount of time. Thus, the sooner we can begin working to make it “Like it never even happened,” the greater the chance of saving those same materials from destruction.
Large volumes of standing water, from a storm type of flooding, elevates the humidity levels. Stop the damage from progressing. Restoring your home includes making repairs where possible, and replacing what was destroyed. We focus on restoring as much as possible, as this keeps costs low and decreases the amount of time involved in the entire process.
For any amount of flood damage, SERVPRO of Southeast Dallas County has the technicians your home deserves. We are local and always ready to take your call at (972) 227-0800.

More information on Dallas here.

IICRC Certifications Give Dallas Homeowners Confidence When Dealing With Mold Damage

7/7/2017 (Permalink)

Mold Remediation IICRC Certifications Give Dallas Homeowners Confidence When Dealing With Mold Damage Give mold a damp environment such as a bathroom and a food source such as carpet, drywall, or even clothes, and it has the ideal breeding ground.

IICRC Certifications

Mold damage is an ongoing risk for any householder. Give mold a damp environment such as a bathroom and a food source such as carpet, drywall, or even clothes, and it has the ideal breeding ground. Because mold is present in some form in many environments, it is not possible to eradicate the spores completely. However, it is feasible to remediate a fungal problem and take steps to discourage new growth.

Visible signs of mold damage in your Dallas home mean it is time to give SERVPRO a call. We train our professionals in all aspects of mold remediation which means that when you get in touch, you can rest assured you are getting the best and most professional service.

We strive to give our customers confidence is through our extensive training program. We train our staff through the IICRC (Institute of Inspection Cleaning and Restoration Certification). The IICRC provides training to all restoration professionals and establishes best practices for many different situations.

In cases of mold damage, it is reassuring to know that SERVPRO staff have achieved certification in:

Applied Microbial Remediation Technician. Our staff knows how to deal with any mold-related problem efficiently and with an eye on safety at all times. Our teams know how to clean mold from many surfaces using a range of cleaning techniques. Certification teaches our staff how best to establish containment and vent contaminated air outside of your home to prevent spores spreading.

Applied Structural Drying Technician. In cases of flood or water damage, it is important to dry structures and furniture before fungus has a chance to grow. Each staff member knows the best way to use air movers, dehumidifiers and a range of techniques to speed up the drying process. We also observe the drying process to ensure optimum dryness levels and less chance for fungus to return.

Odor Control Technician. Mold has a nasty smell, and in cases where there has also been water damage, the smell is often even worse. The IICRC trains our people to assess and apply the most effective odor control technique for any situation.

We believe that investing in our staff with appropriate training is the best way to serve our local community. Call SERVPRO of Southeast Dallas County at (972) 227-0800 today.

For more information about the city of Dallas, Texas click here.

SERVPRO - Dallas Flood Damage

6/19/2017 (Permalink)

Storm Damage SERVPRO - Dallas Flood Damage When flood damage does happen to a Dallas home, the quickest response is usually the best.

When Flood Strikes Your Dallas Property, Our SERVPRO Team Strikes Back

Although most people associate flooding with storm damage, much of the restoration costs also come from failed plumbing or broken water mains that place an entire neighborhood under water in just a few hours. Regardless of the source, some property (books and drapes) can suffer permanent harm within a few hours or even minutes.

When flood damage does happen to a Dallas home, the quickest response is usually the best. SERVPRO maintains a 24-hour response team to ensure we arrive at virtually any home within an hour. We have developed a set of procedures over the years to make certain we meet the needs of the customer to restore as much of their home as possible and avoid the costs that come with replacing carpets and floors.

Safety is first. We make certain to turn off the power if we suspect water has gotten into the electrical system. We also post signs so that everyone who may come in contact with the home understands what is happening.

Next, SERVPRO technicians remove any materials that might transfer a stain to the carpets or floors (area rugs, books, curtains, and other paper products). They move all furniture as needed such as kitchen appliances and living room sets. They also take out of the home anything that might suffer secondary flood damage, and we want to avoid it if possible.

Now we remove the water. First, we use pumps to remove levels over two inches; for levels lower than two inches, we use smaller extractors. We do this quickly to limit the chance of furniture staining and rust developing on appliances and metal bed frames. If there are stains or rust marks, we remove them immediately to avoid permanently marring the surface.

Next, comes the carpet. Crew members use extractors to draw out as much water as possible and pull up the carpet to check underneath. As a rule, we recommend replacing the carpet pad; it is just not cost-efficient to attempt drying one. Once removed, technicians use a squeegee wand to draw water from the floor underneath. Then, they lay the carpet back down and run the extractors over them again. Before it dries completely, crew members examine the carpet once more for stains.

Our next step dries the carpet and the floor underneath simultaneously. We insert one or more air movers underneath the carpet with an exhaust fan at the other end. This procedure dries the carpet above while forcing warm, dry air across the floor, drawing moisture from it and the sub-floor below.

Locally Owned Company with National Resources

Getting your home out from under water looks simple, but it takes much more than a wet-vac, a push broom, and a mop. You need an experienced restoration company that has access to a nationwide inventory of equipment while employing people who live in the very neighborhoods we support. If you require our help, call SERVPRO of Southeast Dallas County today at (972) 227-0800.

For more information regarding the city of Dallas, click here: https://en.wikipedia.org/wiki/Dallas

Dallas Commercial Water Damage

6/5/2017 (Permalink)

Commercial Dallas Commercial Water Damage No matter how severe the water damage may be, SERVPRO of Southeast Dallas County will be there to help!

Water Damage in Your Dallas Commercial Property?

For a business, disaster means twice the cost. Even a partial shutdown or temporary closing means income lost that could have gone to repairs and restoration. Worse for a small business, the loss of several day’s receipts may affect their ability to meet payroll that week.

SERVPRO understands that commercial water damage to a Dallas sporting goods store means this and even more. The first bill that gets paid late can turn into a flood of missed and late payments that does as much damage as a broken inlet pipe. It is our job to reopen the doors as quickly as possible and keep the costs to a minimum.

The emphasis on restoration for a sporting goods store is removing water and drying out the structure and various types of store property. We first eliminate any standing water to provide a safe environment for our team members and the business owners. Our SERVPRO technicians bring in pumps and generators if needed to remove water over two inches in depth. If the amount is less than two inches, we bring in water extractors.
These devices quickly remove standing water and are also useful to draw water out of carpets and floors.

As technicians remove water, other team members begin the process of setting up dehumidifiers to dry the air and property inside the store. Depending on the size of the machine, we can draw more than 20 gallons of water from the air each day. To speed up the process, we also set up air movers at key points inside the store and all entrances. The idea here is to replace the damp, inside air with drier air from outside the affected structure.

The dehumidification process is also very useful to dry property that has absorbed more moisture than normal but not soaked with water. For property that is soaked, we move everything out of the water and out of the structure if needed. Technicians use more air movers to force air over the property to dry it before damage sets in permanently.

Locally Owned Company with National Resources

Reopening a business quickly after a disaster is vital to keeping the doors open permanently. SERVPRO of Southeast Dallas County is here to help our fellow business owners get their stores back open to serve our community. If you need our help, call today at (972) 227-0800.

For more information about the city of Dallas, click here: https://en.wikipedia.org/wiki/Dallas

Get The Assistance You Need To Defend Your Dallas Hotel From Water Damage

5/17/2017 (Permalink)

Commercial Get The Assistance You Need To Defend Your Dallas Hotel From Water Damage The truth is that every area is susceptible to water damage, sooner or later most businesses suffer some degree of loss related to water.

Defend Against Commercial Water Damage

The truth is that every area is susceptible to water damage, sooner or later most businesses suffer some degree of loss related to water. You can be the type of hotel owner that plans ahead, obtaining a full, free initial inspection and have the ability to pick which problems you want to defend against, or you can simply respond to issues as they happen and hope for the best.

You need to ask yourself if you want to leave the fate of your Dallas hotel to chance. Commercial water damage can come quick, without warning, causing catastrophic problems from which you may never recover. Most property owners that do not plan ahead, simply do not recover easily. Regardless of how you decide to handle these issues, it would not hurt to learn more about which types of incidents frequently occur in your area.

Flash floods or flooding, in general, occur in all 50 states. With recent shifts in weather patterns, even businesses in low-to-moderate risk areas face flood damage claims every day. Torrential rains, melting snow, inadequate drainage systems, and breaks in local levees or dams all have the potential to harm your business in significant ways. That does not include the thousands of possibilities surrounding water intrusions caused by other than indoor water or natural sources.

Contacting a reputable local restoration company, such as SERVPRO, can help you put a plan in place to reduce the impact water damage has on your business. Our technicians can provide you with some helpful tips and suggestions you can use to limit the losses you experience during an emergency. You can put together an Emergency Ready Plan using our online application that improves your businesses chance of recovery, giving you the help you need to manage crisis situations whenever an event occurs.

SERVPRO technicians have several years experience and hold IICRC water damage restoration certification used to address significant events that happen on your property. We handle everything from broken suppression systems to sewage system backups, drainage, foundation, basement, doors and window issues that can cause extensive damage to electronic data processing equipment, carpeting, walls, and paper files.

Give SERVPRO of Southeast Dallas County a call to receive advice and recommendations specific to your situation and schedule your initial inspection today (972) 227-0800.

To find out more about the wonderful city of Dallas click here http://dallascityhall.com/Pages/default.aspx

Broken And Busted Pipes Can Cause Flood Damage Inside Your Dallas Home

5/5/2017 (Permalink)

Storm Damage Broken And Busted Pipes Can Cause Flood Damage Inside Your Dallas Home Homes that suffer a broken pipe or a disconnection between joints can be flooded with gallons of water in a very short period.

Flood Damage Caused By Broken And Busted Pipes

Many people believe that burst pipes are a problem only during the winter, and in locations much farther north. Freezing conditions are only half of the climate-related conditions that can lead to this problem.

In Dallas, flood damage can happen in various ways. One of these ways is very unexpected but simple to understand. As summer sunshine increases, the soil around your home greatly increases in temperature. This might not seem like it would create a problem inside your home, but it happens often.

Pipes on the exterior of your home supply water to the interior. When these metal pipes are heated by the sun, that water inside them heats and expands. In addition to this, the soil around your home in which these feeder lines are buried can create pressure on the pipes. This is especially true when there has been little or no recent rainfall. Combining the increased external pressure with the increased internal pressure, and the water inside the pipes in your home's interior can become high enough to break a pipe.

There are many other reasons why pipes can break in the summer, and many of these reasons are never discovered, remaining mysteries. Rarely is the piping itself defective. Many pipes come loose from a coupling instead of shattering when internal pressure builds up to destructive levels.

Homes that suffer a broken pipe or a disconnection between joints can be flooded with gallons of water in a very short period. The location of the break can happen anywhere there are water pipes, including inside of walls and ceilings. This can damage not only your belongings but also the very structure of your home. This is why SERVPRO has technicians who are trained in knowing how water acts – both as it is streaming from a now-open pipe, and after, as it spreads through your home.

When SERVPRO faces this type of situation, we understand that flood damage will become worse as time passes. Each minute can allow damage costs to increase. The risk of future damage also increases with time. Because flood damage from a broken pipe is inside your home, contamination is more controlled. However, this does not by any means signify that contamination should not be considered. Electrical shorts and other hazards also need to be realized as possibilities, even after the home is only at a damp level and there is no standing water present.

SERVPRO of Southeast Dallas County understands the risks that come with flood damage from broken pipes. We can make it “Like it never even happened.” Just call us at (972) 227-0800, no matter the time or day – we always remain available and ready to assist you and your family.

Water Damage In Dallas Can Easily Affect More Than What You Can See

4/20/2017 (Permalink)

Water Damage Water Damage In Dallas Can Easily Affect More Than What You Can See Within a Dallas home, water damage can hide within these unseen areas.

Hidden Water Damage

There are several areas in your home that you never see. They exist, in various sizes and shapes, throughout your entire home. Some are above you, other below, and still others, around your home's exterior walls. Other areas exist within your living space - inside walls, under floors, and above ceilings.

Within a Dallas home, water damage can hide within these unseen areas. While you may believe that you have cleaned up all of the water from an overflowing bathtub, a substantial amount has most likely made its way into hidden recesses under the tub. Other areas where water might flow are under floorboards and down the inside of walls. Water does not always come from overflows, but can originate from many different locations within your home, and also from external sources.

Because water can remain hidden, it can also create much damage that can affect your home even though you cannot see it. This kind of harm can be just below the exterior surface that is visible, such as in wallpaper or linoleum, or deeper, for instance, concrete that disintegrates over time because of fluctuations in temperature combined with erosion. Your back steps might seem to be redone easily enough, but what happens when the concrete involved is part of your home's foundation, instead? Misdirected sump pumps may not seem sufficiently necessary to correct as long as the water eventually makes its way out of your home, but the path that water takes does matter, especially when it involves areas of your home that it should avoid.

SERVPRO trains all of our technicians in various skills, helping them earn IICRC certifications, including Water Restoration (WRT). Experience also provides many skills that give us invaluable insight into how water damage can affect your home. When your home has had water problems, let us help ensure that all water damage is remediated properly. Call us, SERVPRO of Southeast Dallas County, at (972) 227-0800, anytime, day or night.

Any Season is Mold Season in Dallas

4/6/2017 (Permalink)

Mold Remediation Any Season is Mold Season in Dallas Our technicians thoroughly investigate the signs of mold in your home to determine its source before proceeding with remediation.

Prevent the Quick Spread of Mold by Calling SERVPRO

The only thing mold needs to grow is water, making it a potential crisis 365 days out of the year for any homeowner. There are thousands of strains of mold and mildew spores lying dormant that are ready to proliferate in Texas homes. When moisture activates one or more of them, SERVPRO awaits to assist.
Discovering mold damage inside your Dallas home is frustrating and perhaps a little frightening. Susceptible individuals trace health concerns to mold infestations, although only a medical practitioner is authorized to make that connection. It is certain that mold outbreaks are unsightly and spread a very unpleasant musty odor throughout your home. Some strains contribute to rot, endangering the integrity of your home’s structure. When you find the mold, it is imperative that an experienced remediation firm coordinates its removal.
Although it is important to respond immediately to the mold outbreak in your bathroom or kitchen, working to make sure this outbreak is the last is ever more crucial. SERVPRO mold remediation technicians isolate, contain, and remove the current problem using procedures developed by the EPA. These efforts pay off with a clean slate but are not enough in themselves. Failure to make fundamental changes within the areas where this latest outbreak occurred means more mold is certain to follow.
Kitchens and bathrooms struggle with mold outbreaks because of the plumbing concentrations in these areas. Spills, splashes, seepage, and tiny leaks are enough to activate spores. Due diligence with the mop and regular plumbing inspections reduces the possibilities of microbial growth. Sometimes even meticulous housekeeping is not enough, particularly if the area is poorly vented.
SERVPRO technicians inspect the rooms where mold recurs to evaluate the venting system -- or lack of one. We make both short term and more permanent suggestions to reduce the moisture buildup that is the cause of all mold outbreaks. Opening a window during a shower and running a dehumidifier near a working kitchen help for now. Installation of stove top fans that vent to the outside and a similar setup for the bathroom is the real solution, an investment that protects your home and improves indoor air quality.
SERVPRO of Southeast Dallas County offers mold remediation and consulting services that make a real difference in your risk of continuing outbreaks. Call (972) 227-0800 for assistance today.

When You Need Water Removal Services In Your Home In Downtown Dallas

3/29/2017 (Permalink)

Water Damage When You Need Water Removal Services In Your Home In Downtown Dallas Most padding requires replacement, although carpeting can often be saved.

Water Removal Services

Broken pipes that have created a flood in your home while you were hard at work can be a nightmarish problem that gives you no time to prepare a perfect response. If leaving pets inside while you work is part of your normal routine, this can increase the traumatic feeling of what is taking place in your formerly dry home.

Homes in Downtown Dallas are often extremely modern, but broken pipes in even the newest homes can break, and when this happens, only water removal experts can make things “Like it never even happened.” Because emergencies like this happen unexpectedly, one of the best ways to protect yourself is by knowing where shut-off valves and electrical boxes are located. If a water emergency happens in your home, and you are either unsure of how, or unable, to shut off the flow of water and to also turn off the electricity, the only safe option is to call a plumber and an electrician to do these vital tasks.

When the water is no longer entering your home, we can safely assess the damage. Every home's water emergency is different, and no two are alike. The basics of water removal include removing standing water and then reducing the moisture even further. This includes wet-vacuuming carpets and air-drying cushions and paneling. In rare cases, padding can be salvaged if we are called immediately, but this is very unlikely. Most padding requires replacement, although carpeting can often be saved.

Heaters directed at damp areas of your home increase the rate of evaporation and air movers improve air circulation while open windows in warm weather or dehumidifiers in cooler weather help completely dry out your home. Your water emergency might seem to affect only your floors and the lower sections of walls, but increased humidity can damage areas of your home that are higher than the water's level.

Understanding how an emergency with water can affect your home now and in the future is essential to any water removal service. The professionals at SERVPRO of Southeast Dallas County are highly trained in providing this service. Contact us at (972) 227-0800 whenever you need us so we can restore your home to how it should be.

Water Damage Abatement After Drainage Backups In Your Dallas Retail Space

3/18/2017 (Permalink)

Commercial Water Damage Abatement After Drainage Backups In Your Dallas Retail Space Even cleaner water must be removed quickly as microbial growth contaminates the moisture and your wet inventory or other articles within 48 hours.

Water Damage Abatement

It is difficult enough to manage your plumbing issues, but when you share space and roof drainage system and a sewer link up with other retailers, their problems become yours. A roof drain or sewer backup in a neighboring business easily sends potentially contaminated water into the storage areas of your business as well. If you own the building, it is your responsibility to mitigate the plumbing or drain issue and perhaps restore the water damage. If you rent the space, you still need the professionals from SERVPRO to restore the damage once the drain flows freely again.

Coping with water damage within your Dallas retail store is particularly concerning if the source of the water is a sewer backup. Sewage has a high probability of containing infectious waste. Any inventory, fixtures, or furnishings that come in contact with this contaminated water need to be discarded. If the water instead entered because of a flat roof drain back up the water may be less hazardous. Our technicians have training in evaluating the quality of the water damaging your retail space.

Regardless of the source of the water damage, it is crucial to locate where the water is entering and to determine whether soaked items are safe to clean and restore. SERVPRO staff consults with the project manager or supervisor assigned to your job before giving you a final recommendation on what steps need to be taken to return your retail storage area and contents to preloss condition. Even cleaner water must be removed quickly as microbial growth contaminates the moisture and your wet inventory or other articles within 48 hours.

Plan for water damage mitigation in your retail space by developing an Emergency Ready Plan, beginning with an inspection by one of our staff. We point out problem areas in your store and storage area at no charge. Then you download our mobile app and answer a series of questions that identify your trusted staff and outline your priorities in the event water damages your business.

SERVPRO of Southeast Dallas County is ready to attend to your commercial water damage needs. Call us at (972) 227-0800 after water infiltrates, or, better yet, contact us before a problem occurs to plan for any disaster.

The Challenges Of Restoring Severe Fire Damage In Dallas

3/3/2017 (Permalink)

Fire Damage The Challenges Of Restoring Severe Fire Damage In Dallas Whether it is unattended candles, malfunctioning electronics, or cooking mishaps; the damage is always serious.

Restoring Fire Damage

There are more ways than you might think to start a residential fire. Whether it is unattended candles, malfunctioning electronics, or cooking mishaps; the damage is always serious. Even if the amount of physical destruction is moderate, the stress involved with the cleanup and insurance tasks can be substantial.

The good news is that all cases of fire damage in Dallas homes (even the severe ones) can benefit from professional restoration. The extent of restoration depends on how much of the property is beyond repair on arrival. Nevertheless, our technicians do everything that they can to rescue possessions, furniture, valuables, and more. In some cases, the conditions of the fire make repairs harder. Continue reading to find out what these are and how we solve them.

Fragile Materials
Most items, even fabrics, don’t respond immediately to smoke damage. So, if they do not burn, a fast clean up can save them. On the other hand, oil paintings and other delicate valuables can get damaged by even the slightest contact with soot. To minimize damage, do not touch or move the items. We can send your artwork (particularly valuable oil paintings) to an expert restorer for cleaning. Movement must be limited during the removal because soot is acidic. Too much motion grinds it into the paint.

A Change In Temperature
We often find very oily, stubborn soot after house fires. It clings to walls and ceilings and can be tough to remove. The consistency of soot changes if there is a rapid shift in temperature. So, for example, if a fire crew uses cold water to extinguish flames. The temperature and humidity in the affected space shifts quickly and the consistency of the soot changes. It becomes more oily and adhesive. The SERVPRO technicians use a high alkali detergent to wash it off surfaces without creating smears and new stains.

Damaged HVAC System
If your ventilation system was in use during the fire, this could complicate the clean-up process. It can take a while to completely restore HVAC ducts because they are not easy to access. Plus, the airflow carries smoke, soot, and unpleasant odors around the home. You might end up with lingering smells in areas that weren’t directly affected by the fire. We can deal with this by setting up deodorizers and pulling the odor causing particles out of the air. As for the HVAC ducts, SERVPRO uses a combination of fans, air movers, air scrubbers, and deodorizing chemicals to repair the damage.

SERVPRO of Southeast Dallas County is an experienced, reliable fire damage restorer. You can find us in your local area and contact our technicians for help at any time. Whatever the size or cause of your fire, we can provide a solution. Call us 24/7 at (972) 227-0800.

Preventing Water Damage from AC Line Leaks in Your Dallas Home

3/1/2017 (Permalink)

Water Damage Preventing Water Damage from AC Line Leaks in Your Dallas Home SERVPRO Tip for Homeowners in Dallas--Keep A/C Condensation Lines Unclogged to Prevent Water Damage

SERVPRO Tips for Preventing Damage by Water and Condensation

Condensation from a leak in your air conditioner line can be creating damage to your home. Learning how to prevent this problem before it starts can prevent water damage and repairs. Water damage from an A/C condensation line leak is quite common. Uninsulated lines can also lead to extensive condensation resulting in a surplus of water in the utility closet or the attic.

The humidity here can be high, plus the dark space surrounding the lines encourages the growth of mold, making this type of water damage dangerous. As mold grows, it gets transferred through your HVAC system and spreads throughout the rest of your Dallas home. A water damage professional technician from SERVPRO needs to be called in at this point to clean up all the problems.
How can you prevent condensation line leaks from your A/C unit? The most important thing to do is regularly inspect it, as even a tiny sign of condensation is an indication you could have a problem. Below find four tips on maintaining your AC condensation line:
Inspect Regularly – As already stated, this is a critical step. Each time you change your HVAC air filter, about every thirty days to sixty days on average, inspect the AC condensation line visually for any moisture.
Make sure AC condensation line pitch is correct and lower elbow connect angles – Your AC condensation line should run as straight as possible, and a drop of 1/8 inches for each twelve inches of length is the minimum pitch. Get rid of any elbow connections that have a 90-degree angle and replace them with 45-degree elbow connections whenever possible. This is easy to accomplish with PVC materials.
Check the AC condensation line exit and opening – While your AC unit is running look at the condensation line opening to ensure water is visibly flowing from to drain. The amount of water you see depends on how high the humidity is in your home. Inspect the exit port for clogs from an algae buildup or debris. SERVPRO advises keeping anti-algae tablets in the drain pan of the air handler.
Clean the line ever three to six months – a simple way to clean an AC line is by using a nylon string and a bit of cotton rag. Using a shop vacuum, suck out the nylon string on the exit side, then tie a piece of cotton rag to the other end and pull it through. All the debris in the line is brought out the exit side. Do not make the piece massive, or it may become trapped within the drainage line. Make it small enough, so it fits loosely in the pipe.
Even with precautions taken, you may still encounter water damage from your AC unit. If this happens, SERVPRO of Southeast Dallas County is ready to help you fix the problem and restore any damage, including cleaning up mold. Just get in touch with us if you suspect or find a leak by dialing (972) 227-0800 and a technician will be sent out to your home promptly.

Avoiding Fires from Burning Candles in Your Dallas Home

2/12/2017 (Permalink)

Fire Damage Avoiding Fires from Burning Candles in Your Dallas Home Candles Are the Culprits Behind Dallas Fire Damaged Homes

Dallas Properties Are At Risk from Fires Causing Damage

Everyone loves the romantic glow of candles. The fragrance and ambiance that they create are like nothing else. However, you might want to think twice about lighting candles and then leave the room. Many house fires start from unattended candles, around one-third of these started in bedrooms. More than half of these fires begin because candles are set too close to flammable items. Candles should always be kept at least twelve inches from anything that can burn.
Additional causes of fires from candles and fire damage include someone playing with the candles. Something as simple as knocking the candle over if someone bumps a table or a pet brushing up against one is enough to spark a fire in your Dallas home. After a fire like this, you need the professional help of SERVPRO to repair and restore your home.
Keeping some safety tips in mind when it comes to candles is, therefore, critical.
Keep candles away from pets and children. Even though they might look nice on your coffee table, a wagging tail or passing child could easily tip the candle over. Keeping lighters and matches in a safe place is necessary. Lighting materials need to be stored high up and out of sight in a closet, pantry or kitchen cupboard. Children are often fascinated with fire, and you do not want to give them any temptations.
Using candles in the bedroom is not wise. Many candle fires begin in this room, and about half of the deaths from fires occur in the overnight hours between midnight and six. Also, make sure you are using the appropriate candle holders. Candles come in various sizes and shapes, so you need the right type of holder for each one. It is important to that you place them on surfaces that are durable and heat-resistant.
Once a candle burns down to two inches or less, get rid of it. Replacing a candle is a lot less costly than having to replace or repair your home. When you do need repairs from fire damage, however, the technicians at SERVPRO are the ones to call.
Don’t use candles during a power outage. Instead, use a battery-operated light or flashlight, as they are a lot safer. Night lights are also a lot safer than using a candle and are quite inexpensive. Remember not ever to leave candles unattended, and always follow the safety recommendations from the manufacturer.
If you do experience a fire, get out right away and call for help once everyone is safe. Do not ever go back into a burning home for any reason. After the fire is out, contact SERVPRO of Southeast Dallas County as soon as possible so we can assess the damages and get to work quickly. Doing so eliminates the possibility of further damage from acidic soot and water soaked home. We can be reached anytime by dialing (972) 227-0800.

Safety Tips And Preparation To Prevent Flood Damage In Cedar Hill

1/31/2017 (Permalink)

Storm Damage Safety Tips And Preparation To Prevent Flood Damage In Cedar Hill SERVPRO Says Be Wise, Be Prepared for Floods in Cedar Hill

Floods Can Carry Contaminated Groundwater

Torrential rainstorms call for preparations to be made to protect your home and family. The inclement weather conditions give you some clues as to the possible severity of a storm, but fully predicting the outcome is not always certain.
When your home in Cedar Hill is affected by flood damage, consider giving us a call. We respond immediately and provide you with all of the necessary services that you need to return your property to a quality pre-flood damage condition, giving you and your family peace of mind during this type of disaster.
However, giving us a call beforehand is not a bad idea either, you may even gain access to preventative measures that you would not have thought of yourself. SERVPRO understands that flooding is the most common natural disaster that we face in the United States, so it is only smart for us to prepare our homes and families to combat these types of situations correctly.
While different areas of the country have a higher risk during certain times of the year, SERVPRO technicians have experienced a variety of different ways that a flood can affect your home. These conditions include river and lake overflows, caused by excessive rain. Blocked waterways, breaks in levees, dams, or other water containment systems. High winds from storms that cause heavy downpours.
A majority of the destruction witnessed by SERVPRO technicians, caused by flooding, depends on the conditions present when the event begins. The state of the buildings affected by the event also plays a role. However, you can limit some of the damages that your home experiences during a flood by performing a few simple actions.
Move your outdoor furniture and valuable indoor contents to the highest possible elevation in your home. Disconnect any electrical appliances, or turn your gas and electricity off entirely at the main switch or valve when flooding becomes imminent, this helps avoid the possibility of gas or electrical fires from developing as the event occurs.
Just remember, your safety comes first, while each situation is different, you may or may not have the proper amount of warning to enact every safety precaution. If there is the possibility of a storm hitting your area, maintain a constant watch on your local news media, know which evacuation route is best for you to use and practice your plans with family members to ensure everyone understands what to do.
Contact SERVPRO of Southeast Dallas County for assistance with your preparations. We are here to help, (972) 227-0800

Avoiding Mold Damage In Your Lancaster Restaurant

1/17/2017 (Permalink)

Commercial Avoiding Mold Damage In Your Lancaster Restaurant Restaurants in Lancaster and Mold Need SERVPRO

Count on SERVPRO to Mitigate Mold Damage and Keep Your Food Cooking

A typical commercial building can feature weak spots where water leakage could contribute to mold damage in the restaurants or other businesses sharing the premises. If you experience water seepage or leaking because of torrential rains on a poorly draining flat roof or condensation around an overworked air conditioner, it is crucial to get SERVPRO on site as soon as possible. Eliminating the roof leak or condensation moisture is the first step toward avoiding mold damage in a restaurant. Understanding how mold can gain a foothold in your business is something every business owner must master so we can work together to stop the growth of mold and mildew now and limit the risk of it recurring in the future.

Nothing is more unappetizing or has more potential to stop your foodservice business in its tracks than a proliferation of mold damage any area of-of your Lancaster restaurant. Mold spores are always floating in the air, both inside and out of structures. When the mold is fed with a combination of water and organic materials upon which to grow a severe outbreak can occur within 48 hours. Clean and contaminated water are equally at fault in encouraging growth of mold. Once the mold takes hold, you will need our professional expertise to take all necessary steps to complete the mold remediation process, essential for you to continue to pass local inspections and keep your premises clean and the air healthy for both employees and patrons.
The first step in mold remediation is to contain it, making certain it does not move into areas currently free of microbial growth. SERVPRO staff may use a variety of techniques to contain the outbreak, including installing plastic sheeting, sealing of ducts, and employing negative air pressure. Depending on the extent of the mold damage a system of clean rooms and decontamination areas may be established. Unless all sectors of mold growth occur on non-porous surfaces that can be successfully disinfected, it is likely sections of drywall, insulation, and wood may need to be removed carefully, with the mold still attached. These materials will need to be handled as hazardous waste. Before equipment can be moved in by our technicians to reduce moisture, spores must be allowed to settle and all affected areas cleaned from the top down. Once the majority of spores are removed by the use of air scrubbers, we will use air movers and dehumidifiers to reduce the amount of humidity to less than 45 percent. Continued vigilance to identify sources of leaks and condensation will be necessary to prevent mold from becoming a problem again.
Team up with SERVPRO of Southeast Dallas County to manage the risk of a mold outbreak in your restaurant. Call (972) 227-0800 to arrange for an inspection and mold remediation, including tips on how to avoid microbial growth in the future.

Understanding Factors Leading to a Chimney Fire in Dallas

1/16/2017 (Permalink)

Fire Damage Understanding Factors Leading to a Chimney Fire in Dallas SERVPRO Says Keep the Chimney Clean in Your Dallas Home to Prevent Fire Damage

Trust SERVPRO to Inspect and Prevent Fire Damage

They add architectural interest to your home, but the real function of your chimney and the flue that lines it is to channel dangerous exhaust gasses from your wood stove, fireplace or furnace out of your home. A chimney enables the air in your home to stay breathable, just like windows and vents in your attic, bathroom, and the kitchen. Unlike other exhaust points in your home, wood stove and fireplace chimneys need special care to keep them working properly and prevent a fire.

As you sit in front of your wood stove or chimney in Dallas, enjoying the warmth, it is unlikely you are thinking about its condition. If you do not give some thought to it before lighting fires against the cold weather, however, your dirty chimney could cause a fire damaging your home. If a fire does occur, you will need professional help from SERVPRO, a trained fire damage restoration company.

A chimney fire can be quite massive. Indications of a fire can include a hot, intense smell, loud popping and cracking noises, and a lot of dense smoke. These fires can burn explosively with a lot of noise. They can often be dramatic enough for people passing by or neighbors to notice them. Dense smoke or flames can shoot out from the top of the chimney. Homeowners have reported being startled by a low rumbling sound much like a low flying plane or freight train. Many of these fires, however, go undetected.

Chimney fires which are slow-burning don’t have the air or fuel to be visible or dramatic, and many times go unnoticed until an inspection. However, the temperatures can get very high and cause as much damage to the structure and possessions of your home, as the more striking fires. A chimney not exhausting the heat, smoke, and gasses properly can endanger a home, so you need to have your chimney regularly inspected by a certified chimney sweep.

SERVPRO technicians are certified in HVAC cleaning and maintenance. Our technicians can check and clean duct work, flues, dampeners, and chimney caps to reduce the risk of a chimney flareup. Incomplete combustion can lead to carbon monoxide which is a lethal gas because it stealthly prohibits the body from absorbing oxygen. Signs that we look for include collapsed or cracked flue tiles, or chunks missing. Indicators of a problem can be honeycombed or puffy creosote, discolored or distorted rain cap, a warped metal of the damper, factory-built metal chimney or metal smoke chamber connector. Other elements suggesting a fire hazard can be cracks in exterior masonry, creosote pieces and flakes on ground or roof, TV antenna damaged by heat and evidence of smoke which escaped through mortar joints of tile liners or masonry.

If your home does suffer from a chimney fire, you will need our professional staff at SERVPRO to clean up and repair any damages. SERVPRO of Southeast Dallas County is available anytime you need us. Just give us a call at (972) 227-0800 so we can come out right away and get your home back to normal, "Like it never even happened."

Preparing for a Flood in Dallas

12/14/2016 (Permalink)

Storm Damage Preparing for a Flood in Dallas Flooding after a storm can be devastating. Call SERVPRO quickly to remediate!

Recommended Steps to Take Before a Storm

Once you have obtained flood insurance, there are many things you can do to lessen any losses in your home and make sure your family stays safe in the event of a flood.

Safeguarding Your Possessions

You will want a personal flood file that has information on every possession you own in case of flood damage. Keep it in a secure place, like a safe deposit box or a waterproof container in your Dallas home. This file should have:

  • Copies of your insurance policies, including contact information for your agents.
  • An inventory for your household. This should be written and visual records, such as a videotape or photographs. It should include all major valuables and household items, even ones in the attic, basement, or garage. Create files which have serial numbers and store receipts for major electronics and appliances. Get artwork and jewelry appraised. These documents will be critically important when filing insurance claims.
  • Copies of any other critical documents, like receipts of major purchases and finance records.
  • It is not a bad idea to have information on a reputable flood damage restoration company, such as SERVPRO, in these files as well.

Getting Your Home Ready

Ensure your sump pump works properly, and install a backup which is battery-operated in case the power fails. Putting in a water alarm will allow you to know if water is accumulating in the basement. Clean out downspouts and gutters of debris, and anchor any fuel tanks.

You will also want to raise your electrical components such as sockets, switches, wiring and circuit breakers at least twelve inches over your home’s projected flood elevation. Put the water heater, furnace, dryer and washer on cement blocks at least twelve inches over the projected flood elevation as well. Then move your valuables, furniture and important documents to a safe place.

Make a Family Emergency Plan

Make up a safety kit with canned food, drinking water, blankets, first aid, a flashlight, and radio. Put up emergency telephone numbers by the phone and teach your children to dial 911. Create and act out a flood evacuation route with your family. Ensure everyone knows routes which are safe from work, home, and school which are on higher ground. It is a good idea to ask a relative out-of-state to be your emergency contact and ensure that your pets will be safe, as well.

Another perfect thing to have is the ERP, or Emergency Ready Profile, app from SERVPRO. This application will store property details like utility shut off locations, damage photos, key contacts, local weather and more. It is the perfect thing to have to speed up response time after flood damage.

Being prepared for a flood is one thing, but going through one is another. If you and your family have suffered through one, it is imperative that you reach us at SERVPRO of Southeast Dallas County at (972) 227-0800 as soon as it is safe to return to your home so we can help you clean up and restore your home.

Expert Commercial Water Damage Cleanup Can Save Your Business

11/27/2016 (Permalink)

Commercial Expert Commercial Water Damage Cleanup Can Save Your Business Downtown Dallas Flooding Can Close Your Retail Trade for an Extended Time--Call SERVPRO for Help

Reopen Your Doors After a Water Damaging Event Quickly with SERVPRO's Help

A sudden flood, whether it is a weather event, broken pipe, or malfunctioning equipment, can be disastrous for business. The longer your doors are closed, the more your bottom line stands to be affected -- this is why some business owners decide to do some of their own water damage cleanups before calling an expert.

If your building has commercial water damage in Downtown Dallas, you should know that calling a professional for help as soon as possible is one of the best ways to protect your business. Here's why working with SERVPRO is a smart choice.
We will get your business up and running quickly
Our teams are trained to grapple with all types of commercial water damage quickly and effectively, thanks to our industry leading equipment, training, and methods. What may take you weeks to accomplish we can do in much less time. The sooner your doors can get opened again, the better your business will fare in the long run.
Our team will help with your insurance claims
One of the biggest hassles that business owners with commercial water damage face are filing an insurance claim. It is tedious, especially if you are not used to the process, and your claim could be denied if everything is not done just so. Not only will SERVPRO assist you with everything needed to get your claim approved, but we will also navigate the paperwork with you and work with the adjuster on your behalf.
Careful practices keep your employees and customers safe
The most important point to our technicians is conducting commercial water damage cleanup while keeping our clients safe -- that means watching out for your customers and employees as well. We are careful to ensure that each repair and the entire cleanup is done properly, meaning you will not have to worry about any not properly solved problems cropping up in the future.
At SERVPRO of Southeast Dallas County, we are ready at all times to help get your business back up and running again. Our experts are equipped with the skill set, infrastructure, and knowledge to tackle any commercial water damage you may have. Call us 24/7 at (972) 227-0800 for more information or immediate service.

Water Removal in Cedar Hill

11/14/2016 (Permalink)

Water Damage Water Removal in Cedar Hill SERVPRO Removes Unwanted Water Mitigating Damages in Cedar Hill

Rely on SERVPRO for the Heavy Lifting with Water Damage Restoration

Water damage is one of the main culprits that homeowners must contend with during usually unforeseen circumstances. There are many of ways that your home can experience water damage, requiring professional water removal.
Water removal in Cedar Hill can be easier, faster, and less stressful than you thought possible. With our professional water removal specialists at SERVPRO, you can take refuge in our abilities, best practices, and professionalism. If it looks like a big problem, it probably is. Trust the pros.
Preventing Water Damage before it Strikes, Some Tips from SERVPRO
Luckily, water damage can easily be avoided in most cases if, as a homeowner, you take the time to maintain and detect problems before they turn into a costly water event. You can take easy prevention measures both inside and outside of your home, as explained below.
To avoid water from rotting your roof tiles and seeping into your home, take the time to ensure that you have good drainage. Clean your gutters and make sure that they are free of compacted leaves and debris. Also, make sure you direct your downspouts 5 to 10 feet away from your home -- you don’t want the drained water to pool around your home and damage your foundation. To further protect your foundation, you ensure that your yard is sloped away from your home so that rainwater does not take the path of least resistance and pool around your foundation or crawl space.
Inside your home, take a walk around and check all of your water-carrying pipes. Check for dark spots under the locations of the pipes, on your ceilings, around your air conditioning vents, and underneath all of your sinks. Leaks that are found should be repaired right away. Copper pipes can give way to pinhole leaks and become worse as time goes on. Once you have repaired any leaks, repair any damaged drywall to avoid mold growth. Call our remediation experts if the mold patch is visible and several square feet.
Contact Us Today
Call SERVPRO of Southeast Dallas County at (972) 227-0800. Our 24/7 Emergency Services are available to take your call and respond to your water emergency day or night.

Dealing With Mold Damage Safely in Dallas

10/30/2016 (Permalink)

Mold Remediation Dealing With Mold Damage Safely in Dallas Having the proper equipment is essential when dealing with mold damage. Call SERVPRO ASAP when mold is found!

SERVPRO Will Assess the Damage and Follow Certified Procedures to Remediate

Safety is primary when it comes to handling mold. It is important to have professionally trained technicians come in to clean up mold at any level when you discover you have a problem with it in your home. Mold can cause adverse health effects to your family, and it can grow quickly.

At SERVPRO, we will come quickly to assess any mold damage in Dallas with safety as the top priority. We understand that taking specific precautionary measures when dealing with mold is important.

Our goal is to protect people, whether they are young, old, or people with compromised or weak immune systems, people with respiratory diseases, and people with allergies, all of who are at a higher risk of having reactions from mold exposure. Even strong and healthy people can have adverse reactions to mold, which is why these precautions are so important.

We always wear protective gear while remediating any mold problem, plus use the proper equipment as well. These can include:  

  • An N95 or better filter type respirator for contaminated, small spaces.
  • A half-mask respirator with the right cartridges for larger contaminations.
  • A full-face respirator with the correct cartridges or a Powered Air Purifying Respirator could be what is needed for contaminations that are more extensive.
  • Full body suits could be appropriate for extensive contaminations as well.
  • We always wear chemical resistance gloves and eye protection.

Assessing the Environment
The first step our technicians at SERVPRO will take during mold remediation is to figure out if there is a mold problem. We will inspect the area and talk to you about what we find. We will carefully explain everything to you so that you understand all that is going on. We use these questions as our guide:

  • Area there visible areas of mold contamination?
  • Is there a strong, musty odor which indicates the presence of mold?
  • Are you as the customer aware of any mold growth?
  • Have you as the client had previous mold problems?
  • Have you had previous water damage or an ongoing problem with water intrusion?
  • When did the water damage happen?
  • Is there evidence of mold in the HVAC system?

If mold is discovered by our technicians, a supervisor with be contacted right away, and we will follow the procedures set by your insurance company, then proceed immediately with remediation with their guidance.

At SERVPRO of Southeast Dallas County, we understand that time is of the essence when it comes to dealing with mold. Please call us right away at (972) 227-0800 if you discover you have a problem with mold in your home.

Precautions To Prevent Fire Damage From Candles

10/14/2016 (Permalink)

Fire Damage Precautions To Prevent Fire Damage From Candles Candle fires are more frequent than many people realize.

Fire Damage From Candles

When you think aromatherapy and a relaxing ambience, you think of candles. Aromatherapy, tea-lights, and fashionable candles are also the cause of damage from house fires. Cooking and cigarettes remain the main cause of accidental fires. However, we are entering holiday seasons where candles account for more fires than any other time of year.

Candle fires are more frequent than many people realize. The right use of candles helps reduce fire risks significantly. The whole family should practice proper candle use to prevent fire damage in Seagoville. SERVPRO experts believe that taking candle precaution is an important part of candle safety. Some precautions begin with making sure that the plastic film covering your new candle is entirely removed before lighting it.

Trim the wick because long wicks cause dripping and flaring when a candle is lit. Do not leave a candle burning, extinguish it before leaving the house. Next, never place a candle near a window or a drafty area. Curtains, bedding and clothing materials are the number one reason that fire spreads after being ignited by a candle.

Make sure the surface for candles is even and not unstable. Lastly, do not leave candles burning in the bedroom because you fell asleep. Bedroom fires from burning candles are at the top of the list of annual candle fires. Home security fire alarm systems are always needed, but remember that they are not a substitute for general candle and fire safety.

When the fire is out, fire damage remediation must begin immediately. SERVPRO of Southeast Dallas County will answer your call quickly because we are locally owned and operated. We are available 24 hours a day. Fire and smoke damage restoration require skill, knowledge, and experience which our remediation technicians have in order to get you back to a pre-fire condition.

You never know when disaster will strike or in what form it will appear. We understand the trauma and emotional stress that homeowners suffer when a fire occurs. We work quickly and consistently to mitigate damage on your household items. Call us today at (972) 227-0800 and let us help you.

What Can You Help With for Mold Damage?

9/30/2016 (Permalink)

Mold Remediation What Can You Help With for Mold Damage? Turning off your HVAC system can help stop the spread of mold. Call SERVPRO quickly to start the remediation process!

SERVPRO Certified Technicians are Standing by to Remediate Your Mold Damage

Mold is difficult to remove from a residence, and can sometimes be dangerous, so homeowners are advised to generally let the SERVPRO team work and avoid directly cleaning up any mold. However, there are a few crucial factors you can help to control before technicians arrive or with their guidance. Controlling these factors may help us to get a jump-start on the mold remediation process and hasten the whole ordeal. Note that we always advise you to stay away from mold-affected areas and to never directly interact with them, as your safety comes before anything else.
Turn off the HVAC System
If you've already found mold damage in your Lancaster home, turning off the HVAC system will help our technicians to get a better control of the temperature in the room and will slow or stop further spread of mold spores. We rely on thermal tools for mold detection, treatment, and drying, and a powered-on HVAC system will only impede those tools. We also may need to use air movers to set up a specific airflow pattern in the room, which would come into conflict with any active AC unit. By turning off the system from the start, you help to ensure that our technicians' jobs will be a lot easier and that the mold will spread slower.
Stop any Humidifying Machines or Fixtures
Anything in your home which may increase humidity must be turned off as soon as you find signs of mold growth. Misters, humidifiers, steam producers, or any machine which creates steam or water vapor is a potential problem for our technicians and is directly accelerating the growth rate of mold in your home.
Assist Technicians and Take Their Advice
It can be difficult for some homeowners to trust our technicians and their advice, but following the directions of a trained professional and helping them when you can will always do your home good. If the technicians ask for any assistance from you, helping them will most likely speed up the process and reduce costs.
SERVPRO of Southeast Dallas County is knowledgeable and experienced in mold damage remediation of all types. If your home has suffered mold damage, you should call us right away at (972) 227-0800 so that we can respond quickly and get started on remediation.

SERVPRO Water Damage

9/23/2016 (Permalink)

Water Damage SERVPRO Water Damage SERVPRO understands that the longer a home is under water, the worse the water damage is to a Dallas home.

Water Damage and SERVPRO

Last year, there was over $50 million in damage from storms and flooding in Dallas alone. Even this late in the summer, thunderstorms still pop up out of seemingly nowhere and send people to high ground while watching their property disappear under water again.

SERVPRO understands that the longer a home is under water, the worse the water damage is to a Dallas home. The key to trying and reversing the damage is to get the water out as quickly as possible. We have some of the most experienced people in the restoration business to get it done and equip them with the best pumps, fans and more to ensure the job is done right.

Just because you can't see the water, doesn't mean you're in the clear; removing the standing water is only the beginning. One of the first things our SERVPRO experts do is determine if there is any wall damage. If there is, our technicians will place an air mover at the base of that wall to extract the water. An air mover is a very powerful, commercial-grade fan that forces the moisture across a wider area which allows it dry faster before permanent damage can occur.

A dehumidifier is placed in each room once the air movers have finished their work. These machines pull moisture out of the air itself and keep it from getting back into wallboard and sheetrock. They also help to remove moisture from wood floors and door trim.

The dehumidifiers also work with our specialized heaters to draw the water out of carpets and carpet padding. Getting this accomplished quickly can save hundreds of dollars in replacement carpeting and padding in just a single bedroom alone. Add in the living room and the number quickly goes into the thousands.

Locally Owned Company with National Resources

When SERVPRO of East Dallas County takes on a job, it's much more than that. As a locally owned franchise, we know that each customer is also a neighbor. To schedule a service call or have one of our inspectors come out to help prevent future water damage, call us today at 972-227-0800.

Mold Damage Remediators

8/17/2016 (Permalink)

Mold Remediation Mold Damage Remediators Call SERVPRO for Mold Remediation to Your Damaged Ceiling in Cedar Hill

SERVPRO Can Inspect and Treat for Mold Damage

Mold, unfortunately, is a common issue in Texas. The biggest problems that homeowners and offices may face in the summer months is a mold infestation. The Texas Gulf warmer air and higher humidity, as well as a lot of rainfall, can create the perfect environment for mold growth in homes. Once it starts to grow, it can spread quickly and may be difficult to treat. If mold does begin to appear it is prudent to call a professional. As a DIY project, bleach is used to wash the fungi from walls, but chances are if you see it on a porous surface, the mold is probably growing from inside the walls or foundations. We strongly recommend DO NOT use bleach to try to kill these fungi, it is very ineffective and only compounds the treatment.

Fungi can be hard to detect. If you suspect mold damage in Cedar Hill, in the form of musty odors, and you suspect you are experiencing allergic symptoms – call SERVPRO. Our technicians can test your property for mold growth. In Texas, there are regulations to follow under the “Mold Assessment and Remediation Rules.”  We do suggest that you call a reputable, third party company to do a thorough mold inspection. Results can be confusing, and the general rule of thumb is if you see or smell the fungi, the course of action is remediation, not testing for the fungi.
Under these rules, homeowners and builders can, in some situations, do their remediation. However, they must use a licensed mold consultant to develop a removal protocol, to conduct a clearance test/inspection and then lastly to conduct a final clearance for reporting purposes. We can be your one-stop consultant who can handle these protocols and who are certified and licensed to handle mold problems. Why not save yourself the worry of mold and call us immediately, so that we can take care of your mold issues, saving you time and money.
We understand how mold grows and spreads. Every mold damage issues are different. Thus it requires a unique solution. SERVPRO is a trusted leader in mold remediation. Our advanced process involves a thorough inspection and assessment. We institute a mold containment treatment with advanced air filtration treatments, air scrubbers, and ozone machines, while we also remove mold and mold-infested materials. We can clean your contents and belongings with a variety of cleaning techniques for disinfection, to eliminate odors and to deodorize.
SERVPRO of Southeast Dallas County understands that your home and business is more than a structure. Its contents are very meaningful and vital to you. We are locally owned and operated. We are available to assist you with 24-hour emergency services for any mold, water, fire, and storm damage events. Call us at (972) 227-0800 and learn how we can restore your property to a healthier condition.

How To Handle a Home or Business Fire

7/26/2016 (Permalink)

Fire Damage How To Handle a Home or Business Fire Fire and Smoke Damage in Dallas Can Use the Services of SERVPRO

Fire Damage Can Be Restored by SERVPRO

Fires can be terrifying and life changing. Not only do they erase the value of your home, but severe fires can also completely derail your life and destroy your possessions in just a few minutes. Plus, you have to consider the effects caused by firefighters and other specialists assessing the scene. Now, your beautiful home is dealing with soot, ash, structural damage, and even water damage. It's easy to feel helpless when you're dealing with these situations, but they don't always have to be bleak. Our service professionals understand how to renovate or restore your home to its pre-loss condition "Like it never even happened." Our friendly and professional staff has to provide a fire damage assessment that determines what we can do to help.

Why You Should Call SERVPRO for a Fire Damage Assessment
We've seen a lot of fire damage in Dallas, and a few things about handling the situation stand out. First, don't start cleaning your home; leave it just like it is. Secondly, call your homeowner's insurance company and determine what your coverage limits are for fire damage, and to have an adjuster come out to estimate the repair costs. This can help you afford to repair and restore your home back to normal. Third, give us a call. We can begin the cleanup process, determine what kinds of damages there are, and whether or not you can safely enter your home. After that, upon agreement, we'll start working, determining the best materials, equipment, and clean-up gear that we'll need to fix your home.
What Does SERVPRO Actually Assess in a Fire Emergency Situation?
We perform a large number of checks to ensure that your home is safe. First, we scan for superficial, surface damages that could be problematic in the future. Often, shingles melt, siding is destroyed, and many surfaces are covered with smoke, soot, and ash. We often advise our customers to take pictures to capture damages to show their insurance agent. We can also provide photos during our assessment.
The second, more important part of the assessment determines if there is any internal damage to your home. This could include your walls, roof, floors, joists, flooring, ducts, ventilation systems, windows, sinks, wiring, plumbing and more. Fire damage can make your home unlivable unless the situation is addressed.
Picking Up the Pieces After a Catastrophe
You're probably stressed to your limit. We can empathetically help. That's why you should give SERVPRO of Southeast Dallas County a call at (972) 227-0800 to handle all of the issues that may arise from the fire. Our training, experience, and equipment are your answer.

Water Damage Cleanup or Storm Damage? Call the Professionals at SERVPRO

6/8/2016 (Permalink)

Storm Damage Water Damage Cleanup or Storm Damage? Call the Professionals at SERVPRO Storm Damaged Home Needing Professional Restoration

It Is Safer and More Efficient To Deal With Certified Professionals For Cleanup After a Storm

Storms and other disasters can cause catastrophic amounts of damages to your home. If you're dealing with storm damage, look no further than the professionals at SERVPRO of Southeast Dallas County in Texas. Our technicians are skilled in cleaning up and restoring practically any disaster you can imagine.
Town and surrounding area residents deal with all kinds of wind and water damages from storms. There are high winds that demolish your roof, destroy trees, and cause extensive amounts of water damages. Forecasts regularly bring dangerous storms, torrential downpours, and even tornado activity that can spell certain disaster for virtually any business.
What Kinds of Damages Can Storms Bring?
Storm damages can cause a lot more damages than you might expect. They destroy power lines, create fire hazards, blow over trees, and even cause deadly and ruinous flooding that quickly causes permanent damage to your home or commercial business. Furthermore, you might not even notice wind damage until much later; until massive leaks form or the roof collapses. Further ice and snow accumulation on the roof can be catastrophic, leading to thousands upon thousands of dollars, sometimes millions for big corporations.
The potential problems associated with storm damage in Cedar Hill can be numerous:

  • Large branches broken off precariously near the roof of the house
  • Limbs in contact (or nearly touching) power lines, which can be a serious fire hazard
  • Dead, hollowed out limbs
  • Flooding and standing water build-up
  • Mold build up (due to excessive moisture)

We Provide a Wide Range of Helpful services

We are the ultimate professionals when it comes to storm damage repair and prevention. Wind damage can break skylights, bring down sidewalls, collapse roof structures, and even shatter your windows. Luckily, you won't have to contact a lot of different servicemen, because SERVPRO handles virtually any storm-related damage to a home or business, ranging from:

  • Weather resistant roof covers
  • Board Clean-up or securing
  • On-site cleanup of tree limbs or debris
  • Complete water extraction and warped floor repair
  • Damage repairs, reconstruction, and replacement of your property

Our service area covers a huge variety of clients from Southeast Dallas County, including Dallas, Lancaster, Balch Springs, Wills Point, Downtown Dallas, Corsicana, Sunnyvale, Hillsboro, and Itasca. Plus there are over 1,600 different SERVPRO franchises all over the United States to ensure you receive the care you deserve.
Don't Start Cleaning Up Storm Damage By Yourself
It can be overwhelming to deal with different types of storm damage, especially when it wrecks your home. You'd probably be tempted to try and clean it up yourself, but you'd risk injuring yourself. Touching low-hanging wires can cause electrocution while branches and other debris can be much heavier than you think. Instead, contact the professionals at SERVPRO to ensure that your damages are handled as efficiently as possible.
As a locally owned and operated business, SERVPRO knows how to take care of disasters and their customers. We're strategically located to deal with practically any emergency no matter how big or small, so give SERVPRO of Southeast Dallas County a call today at (972) 227-0800 to get a quote on your storm damage today.

Storm Damaged Properties Need Quick Actions By Certified Professionals

6/6/2016 (Permalink)

Storm Damage Storm Damaged Properties Need Quick Actions By Certified Professionals Storm Damaged Roof and Property

Quick Remediation Brings Life Back To Your Damaged Property

When in Dallas, storm damage can create a lot of problems to your commercial or personal property. After a storm, water damage is the most common type of damage you’ll experience, and time is never your friend after water damage of any kind.

The longer you let the water sit before calling a professional team like ours at SERVPRO, the more likely that permanent damage to your personal property and building will occur. You need to contact us right away so we can assist you with timely water damage emergency services, remove the excess water and clean up your property correctly. Getting us out there quickly is the difference to increasing your likelihood of a successful restoration of your property and a fast return to life as normal.

Water Damage Mitigation

Mitigation will begin as soon as we arrive at your property and will continue throughout the drying out of your home or business and personal property. Our specially trained team will carefully inspect your property with special equipment so that we can find the sources of moisture and figure out how much moisture remains after the initial response, plus how much drying time will be needed and what other equipment will have to be used. We will devise a proper dry out plan so that your property can be taken care of correctly and you can avoid any secondary damage or complications from the growth of mold. Mold grows fast, so we will act quickly to take care of the moisture in your building to stop the growth of any mold already present and prevent any future growth.

Water Damage Restoration

After the initial cleanup and drying are completed, we can draw up the scope of professionally restoring the property water damage done to your building, and the damage repairs can get started. This could involve decisions about repairing or replacement finishes and personal property, and we can help guide you on what is restorable and what needs to be replaced. If you have soaked carpeting and carpet padding, we will replace that, but there may be furniture which could be dried out and restored. Things such as drywall that gets soaked will also need to be replaced as well.

Remember, the key thing is to act fast when you experience water damage so that we can get to your property and begin our cleanup services before any more damage is sustained by your building and belongings.

No matter the type of storm damage in Dallas which you have experienced, you will need our professional team at SERVPRO of Southeast Dallas County to help you out. You can reach us at any time by dialing (972) 227-0800, and we will get to your property quickly to assess your damages and get started on the cleanup and remediation.

Developing a Business Emergency Plan and Hiring Restoration Services

6/4/2016 (Permalink)

Commercial Developing a Business Emergency Plan and Hiring Restoration Services Natural Disaster - Flooding

SERVPRO Technicians Are Quickly Able To Restore Your Business Back To Operational

It’s not uncommon for a business owner and their employees to devise a recovery plan for natural disasters. Since natural disasters like earthquakes, fires, floods, storms and other things can completely interrupt an operation, getting things back up and running quickly is one of the primary goals and objectives in ensuring the Cedar Hill Commercial Damage plan will work smoothly and efficiently. While parts of the plan will address getting the computers and networks systems back up and running quickly, another essential element of the project is ensuring the business facility is inhabitable as well. By planning for natural disasters in advance, the company will stand a better chance of surviving without having to close its doors permanently.
To that end, the development of the Cedar Hill Commercial Damage plan that they create should include who to contact if employees are standing in flood waters or the employees are standing outside of the building being protected from smoke and fire. Regardless of the circumstances, it is essential that the owner and key employees know who to call in these situations. More importantly, they should have our commercial restoration services contact number available in their business emergency plan. It is also important that the business owner and their representatives know and understand the core services that we provide during these times.

When flood waters enter a business facility and completely covers the first floor, the owner will need to contact SERVPRO technicians immediately for this clean up job. These technicians are not only highly trained to handle these services, but they also have access to some of the most advanced equipment and tools needed to manage these jobs effectively and efficiently.

For instance, this team of professionals will use commercial water pumps and sump pumps to remove the excess water from the building and this will help to remediate Cedar Hill water damage. The sump pumps are not only used to make the job easier, but also to facilitate the process more swiftly, particularly as it redirects the water that is collected into other places like a nearby storm drain. Also, to ensure the floors and carpeting are completely dry, our team of technicians is also equipped in using air movers to complete the drying the flooring and carpeting in the building. This equipment has been designed to ensure no moisture is left behind.

Because natural disasters can occur at any time of the day or night, our team provides 24/7 emergency services for our clients. The equipment used to restore the property to the pre-loss condition can differ based on the need. Therefore, we have equipment like hygrometers, dehumidifiers, air scrubbers, fogging devices, and other essential commercial tools to take off a diversity of situations. So, for those of you who are devising an emergency disaster plan for your business operations, you can contact SERVPRO of Southeast Dallas County for assistance at 972-227-0800 today.

Properties Can Harbor Mold Needing Treatment

5/28/2016 (Permalink)

Mold Remediation Properties Can Harbor Mold Needing Treatment Mold, Green or Black, Requires Remediation in Your Lancaster Property

Mold Remediation By SERVPRO Will Fix Your Problematic Property

When people purchase their dream homes, it’s not uncommon for these buyers to be faced with numerous challenges including issues with mold in the home. Since these problems can grow if not taken care of properly, people should make sure that they are contacting and obtaining the services of Lancaster Mold Remediation experts from SERVPRO. Because our professionals are highly trained mold remediation technicians, they are equipped with the expertise, knowledge and specialized equipment to take care of a variety of different mold related problems quickly. Also, when a homeowner uses our services, they can expect and depend on a solution that will neutralize the mold infestation so that it will not spread into any other areas of the home. Here're a few of the most common points that residential owners request for their homes and need today.
24/7 Emergency Lancaster Mold Damage Services - Tackle Small and Big Problems
Even though most people may not realize it, mold can begin to spread in as little as 48 hours. So, the potential for a minor problem to spread and because costly damage is quite high for both homes and retail structures. With this in mind, anytime a home owner identifies an area that has these problems, it is very important that our technicians are contacted for a swift solution. These services are available 24 hours, 7 days a week and includes holidays.
Removal of Mold and Mold Infested Materials
Once these problems have been identified, our experts will remove the mold from the home and any materials that have been infested. With the use of advanced mold equipment and their specialized expertise, the mold in the home is removed by treating the area with anti-fungal and antimicrobial cleaning and sanitizing agents. These mold remediation procedures will apply to the carpeting, drywall and other things in the home that require these types of treatments. We will even inspect and treat the HVAC system for mold spores or growth.
Restoration Services
In addition to removing infested materials from the home, our team of professionals are also trained to restore the areas that have been impacted. For instance, if sections of the drywall have to be removed to correct a mold or water damage problem, our technicians can repair these areas by installing new drywall. The primary goal in these types of restoration processes is to restore the area back to pre-loss condition "Like it never even happened." Therefore, our technicians are trained in some different critical areas including water removal, mold assessments, and inspections, drying, cleaning and sanitizing, and rehab. All these services allow our team to offer a comprehensive solution for both minor and major mold remediation problems, from start to finish.
If you who need a professional to visit your home in Lancaster, Dallas, Cedar Hill and the surrounding areas for an assessment of the damage and a plan, you should call SERVRO of Southeast Dallas County at 972-227-0800 today.

SERVPRO Has the Experience and Know How to Deal With Cedar Hill Fire Damage

5/28/2016 (Permalink)

Fire Damage SERVPRO Has the Experience and Know How to Deal With Cedar Hill Fire Damage Kitchen Fire Damage

Restoration Can Get Your Home Back to How it Was BEFORE the Fire

There are a lot of problems that could result from Fire Damage in Cedar Hill. Aside from the burnt pieces of property, there is also the water used to eradicate the fire before it destroys the home. This leaves the property owner with a mess on his hands. Not only does he have to deal with all of the damages caused by fire and smoke, but he is going to have to deal with a lot of water left over from the fire incident. People are often at a loss of what to do about the total damages to the property from the incident. To top it off, these initial damages could give way to more damage if left on its own. Therefore, you should give us at SERVPRO of Southeast Dallas County a call so that we can quickly take care of the issue.
We are highly experienced with dealing with Cedar Hill fire damage. We also understand that fire, flood and other forms of property damage are relatively rare for the property owner. Therefore, he does not have the experience of dealing with these damages. As a result, he may make the damages worse with his attempts. On the other hand, we have the experience, skills, and equipment needed to not only take care of every bit of damage on the property but also to restore the property to its previous condition before the damaging incident.
One thing that we are passionate about is restoration. We would rather restore the damaged pieces of your property as opposed to replacing it due to the huge cost of replacing your property. We are also able to improve the condition of your home with less of a chance of getting disrupted.
We at SERVPRO of Southeast Dallas County recommend fast action in solving an issue so that you can avoid more severe problems in the property down the line. We are available 24/7 and are strategically located so that we can provide our restoration services to you so that you can live in a home that is perfectly safe and comfortable. If you have experienced an incident that caused fire damage to your Cedar Hill home, then you should give us a call (972) 227-0800.

Storm Damage in Cedar Hill

5/27/2016 (Permalink)

Storm Damage Storm Damage in Cedar Hill Storm and Wind Damage to a Home and Surrounding Landscaping

Prevent Storm Damages From Escalating by Calling In Professionals

Storm Damage in Cedar Hill is a concern that a resident needs to prepare for in the case it occurs. For one thing, it can be terrifying to find a flood in your home. To top it off, it takes the help of professionals to be able to get rid of all of the water and moisture in the home. If any bit of moisture is left in the home, mold infestation can occur. Moisture results in even further damages in the home and health problems. Therefore, it is important for you to contact us so that we can handle the storm damages.
After the storm, it is important to take a close look at your home. The home needs to be inspected for any forms of Cedar Hill storm damage. If any damage has been found in the home, then you should look into taking care of the damages right away. In many cases, the damages caused to the property can grow; therefore, it is important to give us a call so that we can restore your home from damages resulting from the storm.
We consider restoring storm and flood damages to be a very important part of our business. Our professionals are extensively trained and are well equipped to handle the effects of any storm and bring a quick restoration to your home. In a short amount of time, your house will be restored to the condition it was before the storm hit. However, it is important that you quickly act when you see that your home has been affected by the storm system. As you let the water and storm damages stand in your home, the problem gets worse.
Among other forms of storm damage near Cedar Hill is the possibility of wind damage. In fact, wind damage is said to be one of the most common causes of commercial property damages and well as other damages to residential property. Winds commonly reach up to 80 mph. Therefore, it is not uncommon for trees to be blown over into the company. We at SERVPRO of Southeast Dallas County can provide you with the needed repairs to your property from wind storms as well as flooding, water, and other types of damages. Give us a call at (972) 227-0800.

Commercial Damage in Dallas Caused by Flooding

5/25/2016 (Permalink)

Commercial Commercial Damage in Dallas Caused by Flooding Flooding and Water Damage Illustration

Water Damage Falls Into Three Main Categories

In commercial buildings, Dallas flood damage can quickly escalate from minor to something that can affect several floors and offices if it is not addressed right away. The damage might be imperceptibly slow and small, like water spots which eventually can mar a surface, or it could be instantaneous and catastrophic, such as in the case of a flood. Water damage, however quickly it happens, is a major contributor to your property becoming damaged.

With any type of water damage, a fast response is the key. Most items and fixtures can be saved, depending on the loss category, and if it is addressed in the first twenty-four to forty-eight hours.

Water damage is generally classified into one of three categories, of which you can read about below:

Category 1 Water or Clean Water 

This is a source of water which doesn’t pose a big threat to humans. Examples of this are broken water supply lines, sink or tub overflows or appliances which have malfunctioned involving water supply lines.

Category 2 or Grey Water

This refers to a source of water which has a good amount of biological, chemical or physical contaminates and will cause sickness or discomfort when exposed to or even consumed. This kind of water carries nutrients of microorganisms and microorganisms. This commercial flood damage near Dallas can include toilet bowls with just urine, seepage from hydrostatic failure, sump pump failures, and water discharge from washing machines and dishwashers.

Category 3 Water or Grey Water

Category 3 water or grey water is grossly unsanitary water. It contains fungi and harmful bacteria, and unsanitary agents, which cause severe sickness or discomfort. Contaminated water sources which affect the environment indoors is are Category 3 losses. This contaminated water includes water sources from seawater, sewage, ground surface water, rising water from streams or rivers or standing water. Grey Water or Category 2 Water which is not removed promptly from your structure or has stayed stagnant for 48-72 hours could be reclassified as Category 3 Water. A backflow from a toilet which begins from beyond the toilet trap is thought of as black water contamination, no matter the color or the content of the water.

Various measures and removal methods need to be used depending upon the category of water that you have in your building. These quick actions and removal methods are especially why you need to speak with us at SERVPRO, as we have all of the special equipment, experience, and knowledge to know which category of water you are dealing with and how to best remove it and clean it.

Commercial flood damage in Dallas needs to be handled by the experts, so contact SERVPRO of Southeast Dallas County by calling us at (972) 227-0800. We are available 24 hours a day, 7 days a week, to take care of your emergency and get your structure back to proper working order as quickly as possible

How SERVPRO Helps with Dallas Mold Damage

5/24/2016 (Permalink)

Mold Remediation How SERVPRO Helps with Dallas Mold Damage Mold Damage Infiltrating a Ceiling

Causes, Removal and Restoration of Mold Damage

Dallas mold damage remediation is no easy task, and for most homeowners, there can be much confusion about the process and equipment involved in mold remediation. Some homeowners may also not know how to identify the source of mold growth or even the true nature of the colony. SERVPRO can help to explain, repair, and remediate mold damage in your home, and neutralize the source of its growth.
What Causes Mold Damage
Mold damage in Dallas is typically a result of a water leak somewhere in the home, or a side effect from a recent damaging storm. Mold requires a damp, organic material base to grow on, making wall interiors and flooring which has been affected by water damage a prime target.

How Mold is Removed
Before anything else, the source of the water damage is neutralized, and the air is dehumidified, so that no new mold growth can occur. Next, depending on the size of the mold growth, the affected area may need a thorough scrubbing or perhaps an entire replacement. Mold can chew through many materials given time, and if it is not a recently developed colony, you may have damage to the materials in your home as well. Regardless, mold is visually removed from the area, then the area is sanitized along with the air, and finally fogging machines are brought in to remove any remaining odors that many types of mold leave behind.
After most mold has been removed (removing all mold spores from a property is not just impossible, but also unnatural), SERVPRO will begin the process of restoration, replacing any wall, floor, or fabric materials which may have been touched by the mold growth. Materials such as carpeting, non-laminated wood, or tile grout are all commonly-replaced materials. Don't worry too much about this: typically only a section of the material will need to be entirely replaced.
SERVPRO of Southeast Dallas County is a locally owned and operated business, helping dozens of local home and business owners every year to get over mold damage near Dallas. If you require any form of mold remediation or restoration services, give us a call at (972) 227-0800.

Returning to Normal after Storm Damage in Cedar Hill

5/23/2016 (Permalink)

Storm Damage Returning to Normal after Storm Damage in Cedar Hill Tree Caused Damage to a House During a Storm

Professionals Can Help Quickly Restore Your Home to Normal

In Cedar Hill, storm damage is not uncommon when high winds have been through the area. Wind damage is one of the leading causes of commercial and residential property damage. Strong winds can be frequent in some regions, even reaching up to 35 to 45 mph, with wind gusts of up to 65 to 80 mph.

The wind results in storm damage which causes blowing debris, power outages, fallen trees, severely damaged buildings and flooding. Frequently, wind is the cause of fallen trees and power lines falling. Fallen limbs and trees can cause damages in the millions of dollars annually to businesses and homes. Possible problems can include: 

  • Hollow or dead limbs
  • Cracks in limbs or tree trunks
  • Branches overhanging your house near the roof
  • Limbs in contact or near power lines
  • Branches which cross over each other

Repairing Storm Damage

Many storms happen in the fall and spring, and can include wind, rain, hail, and even tornadoes. It is a good idea to inspect your home inside and out for damage after a severe storm has gone through your neighborhood. Look for any missing shingles on your roof and check decks, fences, vents, chimneys, and windows for any storm damages. Look out for down power lines or other wires and call your utility company for help. Inside your house, search for cracks in plaster or drywall, broken or cracked windows and water stains on the ceilings. Is there any standing or running water in your basement, bathroom or kitchen? Write the date of the storm down plus any related damage, and then speak with your insurance company.

Call a professional storm remediation company like SERVPRO as well. We can assist you in assessing your storm damage near Cedar Hill after the storm has moved out of the area. We’ll be able to stabilize your structure right away by tarping, boarding up or giving structural support where needed. We can check for things like mold as well which can grow and spread quickly, creating a dangerous hazard to your health. A scope of work report will be drawn up along with an accurate estimate of cost for the entire job. Once your approval is given, we will start to clean up any debris and get to restoring your building or home, plus coordinate with your insurance carrier. We will get you back to normal as soon as possible.

Things the Remediation Professionals Will Do 

  • If needed, emergency board-up and securing your property
  • Temporary tarping of your roof
  • Clean up on-site
  • Tree removal and storm debris clean up
  • Extraction of water and drying of contents
  • Total service damage repair and reconstruction

Not Do-It-Yourself

Once your property has been damaged by a storm you’ll likely want to start cleaning up right away, however, do not do this by yourself. You will usually need a professional remediation team to restore your business or home to its original state properly.

If your property has suffered storm damage in Cedar Hill, call the experts at SERVPRO of Southeast Dallas County at (972) 227-0800 so we can help you get back to normal as quickly as possible.

Reasons for Commercial Fire Damage in Dallas

5/22/2016 (Permalink)

Commercial Reasons for Commercial Fire Damage in Dallas Building Debris After Commercial Fire

Commercial Fires Can Have Many Causes

A fire can cause untold fire damage in Dallas to business, both emotional and financial, and the paperwork and insurance claims that ensue can create much hassle and headaches for the business owner. There are several reasons why a fire could break out in a commercial building.

The Most Common Causes of Commercial Fires

Human Error

Plenty of fires are caused by simple mistakes which are usually not meant maliciously. A cigarette butt that wasn’t put out completely or a coffee pot which was left on accidentally can cause a huge fire and subsequent Dallas fire damage to break out fast. Misusing common equipment is one of the most common causes of commercial fires. The best way to prevent these fires is to make sure that all visitors and employees are made aware of how to use all electrical equipment properly and to give designated smoking areas that have secure places to put out cigarettes.


Fires have unfortunately been set by people deliberately who have bad intentions, and this is one of the leading causes of workplace damage and injuries in commercial building fires. The business owners are affected by arson, and it makes a risk for firefighters and employees and can result in job loss for the workers. There are various reasons why people commit arson, which can include disgruntled employees, the desire to collect insurance money and vandalism.

Furnaces, Boilers and Water Heaters

Even though these pieces of equipment are vital to the functioning of a commercial building, if they’ve been installed improperly or maintained incorrectly, the fire risk can be high. These fires are sometimes also due to human error like when combustible materials are stored too close to boilers, furnaces and water heaters. Make sure your business has a fire safety plan to help make sure everyone is safe in case of a fire in your business.

Locally Owned Company with National Resources

At SERVPRO of Southeast Dallas County, we can help with cleaning up any commercial fire damage surrounding Dallas, Cedar Hill, and Lancaster areas. We are a locally owned and operated business available to help with all of your fire damage cleanup and restoration needs. Call us at (972) 227-0800 today to help mitigate your fire damage.

Remediating Mold Damage in Dallas

5/17/2016 (Permalink)

Mold Remediation Remediating Mold Damage in Dallas Mold Damage on a Baseboard in a House

Mold Damage Remediation Companies Need to be Properly Certified and Capable of Dealing with Any and All Household Mold Damage

Mold is often an unseen, but potentially dangerous force acting upon a building, and if given time it may cause extensive damage to any structure. Dallas mold damage is one of the most common problems for local buildings, as anything from a heavy storm to a small water leak could cause extensive mold damage. Mold remediation - that is a job best left to professionals, as some types of mold may be hazardous to your health or require specialized remediation procedures.

Certified Technicians

If you employ a company to remediate mold growth and mold damage in Dallas, you should always make sure that they are properly certified and capable of legally operating on the home. Always ask to see certifications and, if they can not provide them, simply skip over that company.

Mold Remediation vs. Removal

If a company advertises full mold removal, they may be making a false claim. Mold can never be fully removed, as it is present in the air around you at all times, practically anywhere you go. Mold releases microscopic spores, which can go on to reproduce and form more colonies. So, while a large patch of growth can be removed from a building and the area scrubbed clean, mold can never be truly removed from a home.

Why Remove Mold?

Mold can cause some problems for homeowners. For one, most types of mold emit a strong odor when allowed to form colonies, which may be hard to live with for most people. Also, some types of mold may release toxins or trigger adverse health effects, and so must be removed immediately. Mold removal processes typically include deodorizing machinery to remove any remaining smell or gasses emitted by the mold. In addition to odor, mold may also chew through wood and fabric, ruining structural components of the home over time.

Why do Mold Colonies Grow, and How to Stop Them?

Mold will grow anywhere there is an organic substance to feed on (such as wood or fabric in your home) and a significant quantity of moisture. Some types of mold will also grow faster in dark places. When you have a leak or source of water damage in your home, this may create perfect conditions for mold growth.

As a locally owned and operated business, SERVPRO of Southeast Dallas County is committed to serving the Dallas area with high-quality, expert care and years of experience. With advanced tools and techniques, we have helped to handle countless mold problems and mold damage near Dallas in the past, and if you have any issues or damages associated with mold growth, please don't hesitate to call us at (972) 227-0800.

The Best 8 Reasons For Calling A Water Damage Specialist For Your Dallas Home

5/12/2016 (Permalink)

Water Damage The Best 8 Reasons For Calling A Water Damage Specialist For Your Dallas Home Dallas Home Before Water Damage Remediation

Tips to Help You Decide on When to Call In a Dallas Water Damage Specialist

Many things can happen to your home, as far as a storm, flood, and natural disaster water damage in Dallas is concerned. Some of the remediation you can handle if you are a do it yourself homeowner and some of the necessary tasks must be accomplished by those who have the equipment, training and experience, as well as the licenses to handle.

The question remains: Which tasks should you call a specialist?

1. In The Area Of Water Damage Assessment, Do You Have What It Takes To Know What Is What?

Water damage can occur in many locations throughout the house. It could be caused by missing or loose shingles or improperly installed flashing material. It might be leaking faucets, pipes or appliances. It might be a loose or broken sewer connection or improperly applied waterproofing. A water damage specialist can inspect and, based on their experience, find things you might not be able to.

2. The Serious Issue Of Mold Detection

You might not always be aware of a mold problem. It does not always look the same and, in many cases, it is hidden behind things you do not think about looking behind. The concern about mold when you have water damage is the water itself. It is one of the three things it needs to grow and take over a significant part of the house, often before you know it.

3. The Actual Mold Removal Or Remediation

Not removing mold completely and thoroughly, can cause it to reoccur and reoccur. The need for professional help in this regard is without a doubt required as they can return your house back to a healthy environment for you and your family. Not only do they have the equipment to help them locate it in the first place, but they also have the cleaners, sanitizing agents and processes to eliminate and help prevent it from coming back. Not only that, but professional technicians can, by removing this danger from your house, save you money by preventing more expensive work down the line.

4. The Critical Part Of Recovering From Water Damage Near Dallas Is The Water Removal

A large amount of water collects in the basement or crawlspace and sits there until someone comes down and cleans it up. The professionals have the equipment and experience to accomplish this quickly. The submersible pumps, powerful vacuums attached to systems installed on a truck outside, the dehumidifiers and large air movers all aid in the removal of water damage. They also help remove that wet smell that makes many people uncomfortable. The technicians who do this every day are a better fit than a homeowner, frustrated by what has happened.

5. The Drying Of The Entire House Is Necessary

Water damage surrounding Dallas means a lot of water and wet things. Wet things cause odors that are not pleasant and can help feed and spread molds and mildews.

6. Deodorizing Is Something That Many People Do Not Understand

Any damage that occurs, from water, molds, mildews, fires, smoke or soot establishes odors that make people uncomfortable and, in some cases, such as mold, sick or unable to breathe. The deodorizing of the house, after repairs and remediation have begun, go a long way toward making the house feel more like a home, again.

7. The Restoration Of The House Means Everything Is Back In Order And Looking And Working Right.

Restoration means everything that was torn apart to clean, remove molds, repair physical damage or deodorize is put together and ready for habitation in a healthy form.

8. The Sanitation Work

Many of the times, water damage is caused by sewer connections breaking, water heaters leaking and other plumbing systems coming apart. Water damage specialists often cost less than a plumber would, and they are already there looking into other things.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Southeast Dallas County is strategically located to respond quickly to your water damage and/or mold remediation emergency event. When fire damage occurs, we have the resources and personnel to help. Call us today! (972) 227-0800

Is There A Way To Repair Water Damage To Wooden Floors?

5/12/2016 (Permalink)

Water Damage Is There A Way To Repair Water Damage To Wooden Floors? Dallas Fine Wood Floor Repaired after Water Damage

Dallas Wood Floors Get a New Look After Water Damage

When you consider all of the money it took to install and lovingly maintain your wood floors, the short answer to a question about repairing Dallas water damage to that floor is: 'Of course there is!'

A tiny amount of water can damage a fine wood floor. It does not have to be a flood or a storm that does it, although those situations certainly can create a problem with a wood floor. Just a leaking faucet, water heater or other appliance can cause this type of water damage in Dallas. Quickly drying it out can reduce further damage.

The problem with any amount water damage near Dallas, regardless of where it came from, is that wood is a porous material and can absorb much water. Water can cause warping and allow molds to enter the wood fiber and begin their growth which can undermine the structure. Rot is another problem that this situation can generate.

The first order of business, when attempting to repair that wood floor is to get it dried out. Nothing else can, or should happen until this is begun:

Open all windows and fans should be directed to the floor and out of those windows. Do not do this if it is raining – possibly one of the reasons you have water in your home in the first place. At least, turn on the heater and get the room warmer to assist in getting the floor to dry out.

It is necessary that both sides of the wood floor get dried. Remove some of the boards to get air circulating under the floor. Removing the insulation, usually wet at this point, can help in this regard. You might also get fans down in the crawlspace to facilitate this air flow. Dehumidifiers, if you have one or two, can help remove moisture from the air, both above and below the flooring.

Removing the baseboards and placing them, outside of the affected room on a flat surface can help get them dry and keep them in good shape.

The above steps, if taken quickly, can help dry out the wood and, depending on the amount of water, the type of wood and the length of time the water stayed on the surface, should get the floor dried in a matter of a few days to a week. All dehumidifiers and fans should be left on during this time. The moisture level, in the room and, therefore, the wood, should get to about 20% or at least under 40.

When the floor has dried out, replace any of the boards you removed before and check the rest of them for warping or discoloration. Lightly sanding those that are can help them fit better and look right. Ensure all boards are attached firmly to the primary struts after replacing the wet insulation with new insulation – there is no reason to chance the old insulation might not have mold spores or other contaminants in it that can spread out later.

Sand the entire floor after a week or two and clean it completely with an appropriate cleanser. Let it dry completely and coat it with a quality sealant and varnish.

Replace baseboards and enjoy the looks and feel of all of your hard work.

If you are confronted with water damage and/or mold in your Dallas home or business, immediate action is imperative. SERVPRO of Southeast Dallas County Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They also provide accurate monitoring and documentation of the drying process to verify your property is dried properly and thoroughly. If you experience water damage to your Dallas property we can help. Call us 24/7 at (972) 227-0800.

Water Removal in Dallas--Advice on Important Features for Restoration

4/30/2016 (Permalink)

Water Damage Water Removal in Dallas--Advice on Important Features for Restoration Water Removal in a Dallas Home Gets Help from SERVPRO

SERVPRO Offers Tips and Fixes to Your Water Damaged Dallas Property

Dallas water damage is one of the most common challenges that home and property owners face. There are quite a number of factors that might leave you searching for a Dallas water removal company, from a busted pipe, rising river from the seemingly endless floodings, hurricanes, overflows and blockages. Intrusive, unwanted water means that you need a good company to walk with you on the water removal process. Though there are numerous companies in Dallas that offer this service, it is all about picking one that will give you value for your money, prompt response, and a professional name brand.

Factors To Consider When Choosing A Water Removal Dallas Company 
Price Range- the company that you choose, can be derived from a short list that you have at your ready for just such an emergency. Possibly your insurance agent, hoping that you are covered by your policy, often provides you with a list of preferred vendors. Never compromise the quality of service for a cheap bargain.

Availability- Professional water restoration companies operate on a 24/7 basis. Time is of essences when it comes to minimizing water damage on property as delays can double your losses in a very short period. This also means that the company that you choose to go with should be available on call throughout and has a very quick response rate. SERVPRO guarantees a response to your call within one hour, and an estimator at your home within four hours. Since background information was already given, we can have a team and equipment quickly put into action.

Technical know-how - This is where you will find the most value in using a water damage restoration Dallas company. A company with professionals will take time to advise you on potential issues with the construction of your building that might lead to future water damage issues.

Professional Equipment- Not all water removal companies have access to all the high-tech tools of the trade. Industrial grade equipment, cleaning agents, and tools such as blowers, and portable and truck-mounted water extraction units and sump pumps are needed quickly. Dehumidifiers, Ozone machines, air scrubbers, and foggers are also stocked in the van or box truck from SERVPRO. Measuring devices for moisture readings like infrared cameras and hygrometers make certain that all moisture has been eliminated to stifle the potential for mold growth.

These are some factors that need to be considered before committing to one particular company. But if the information listed above is followed to the letter, you will find value for your money, and a return of your Dallas water damaged property back to pre-loss condition. "Like it never even happened." For outstanding water removal services and restoration, SERVPRO of Southeast Dallas County is your go to company. For 24/7, emergency services call  (972) 227-0800

Balch Springs Fire Damage-Insurance and Settlement

3/21/2016 (Permalink)

Fire Damage Balch Springs Fire Damage-Insurance and Settlement Restore Fire Damage with the Help of SERVPRO

SERVPRO Can Restore Your Balch Springs Fire Damaged Property

If the occasion happens that your insurance provider and the restoration company are in possession of a discrepancy regarding their estimates for the Balch Springs fire damage, then they either need to agree to a medium ground, or they need to start an arbitration. Going through with the option of choosing the medium ground is a type of compromise which might present the inclusion of varied outcomes, all of which are dependent on the specifics of the situation that you are facing. But it can get the fire damage restoration moving quicker. The arbitration option takes into account the involvement of a third party that will go about the inspection process and then will formulate an appraisal concerning the fire damage. Then this will be presented as a value that is deemed to be acceptable. It is to be noted that all of this is based primarily on the insurance company agreeing to the arbitration. The fire damage restoration company has no say in setting up an arbitration. This "meeting of the minds" is between you and your insurance company, adjuster, insurance company, and the mediator.
SERVPRO can assist to a limited degree with helping you to arrive at an equitable settlement amount for the fire damage restoration. We can provide a CCIS document that stands for Contents Claim Inventory Service. This is a corporate computer program that will generate a comprehensive inventory of all damaged items and building materials. This is done on a room-by-room basis. Categories of salvageable, non-salvageable, and questionable materials are listed. This document can aid in your content claims settlement.

The planning of the restoration of your home can be under way when you have fire damage estimates. When you have a budget in place, the company is then able to do their best to ensure that they can restore your home to its former condition. Also, it is critical to note that fire damage estimates permit the inclusion of services that a restoration company like SERVPRO can perform. Most of these services you cannot do yourself like smoke, soot, and odor removal. Water removal is usually needed after a fire, extinguishing a fire takes water. SERVPRO can, upon reaching a signed agreement, remove the water, clean damaged items-both possessions and building materials, sanitize, and deodorize your property. We can also repair and restore your home fire damaged Balch Springs home to its pre-loss condition "Like it never even happened."

Our Restore vs. Replace Mentality

SERVPRO of Southeast Dallas County focuses on restoring versus replacing because restoring the affected areas save you money. Call us 24/7 for help. (972) 227-0800

Women's Business Enterprise National Council (WBENC) and HUB Membership

2/16/2016 (Permalink)

General Women's Business Enterprise National Council (WBENC) and HUB Membership Women's Business Enterprise National Council and HUB Membership

The Women's Business Enterprise National Council (WBENC) is the largest certifier of businesses owned, controlled, and operated by women in the United States. WBENC provides its world class standard of certification to women-owned businesses in the United States. They foster diversity in the world of commerce.  Diversity promotes innovation, opens new channels of revenue and creates partnerships which provide opportunities that fuel the economy.

WBENC’s Vision - To be the leader in women’s business development.

WBENC's Mission - To fuel economic growth globally through access to opportunities, by identifying, certifying and facilitating development of women-owned businesses.

Historically Underutilized Business (HUB) Program

The goal of the Department of State Health Services (DSHS) Historically Underutilized Business (HUB) Program is to encourage and effectively promote the use of minority and woman-owned businesses in the Department's procurement activities. The DSHS HUB Program Office seeks to: 

Ensure the Department complies with state law and administrative rules governing the HUB program.

Assist minority and woman-owned businesses in becoming certified as HUBs.

Share information regarding the Department's procurement policies and procedures.

Promote the use of HUBs in day-to-day procurement opportunities.

Assist in fostering relationships between prime contractors and HUBs through the Mentor Protégé Program.

Ensure that prime contractors make a good faith effort to provide subcontracting opportunities to HUBs.

As a trusted leader in the restoration industry, SERVPRO of Southeast Dallas County provides commercial and residential services.

Exciting Career Opportunities

1/27/2016 (Permalink)

Community Exciting Career Opportunities Now Hiring

SERVPRO of Southeast Dallas County has the following career opportunities available. Please see the brief job descriptions and interview details available below. If our opportunity sounds exciting and you meet our requirements, we are interested in speaking to you further about the exciting options to join our team. 

If you make the team, SERVPRO will offer a rewarding career, opportunity for personal growth, competitive compensation, and the opportunity to become a key contributor to a highly professional team. 

Administrative Assistant - Interviews every Monday @ 1:00 PM 

We are seeking someone who is great on the phone, proficient in office tasks, with excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Out idea of the ultimate candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves taking ownership.

The person who fills this position will be responsible for sending out emails and written correspondence, meeting crucial deadlines, and providing excellent customer service. He/ she will also need to enter detailed data accurately, prepare estimates and invoices, and conduct internal file quality reviews. He/ she will also need to assist other departments, as needed.

Marketing/ Sales Rep - Interviews every Tuesday @ 1:00 PM 

We are seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. You will be responsible for accelerating sales volume goals by creating new customer relationships face to face while further developing existing accounts. Working alongside our highly competent service team, you will manage all aspects of the sales process to ensure high customer satisfaction levels while developing long-term relationships.

The Marketing/Sales Representative will have primary responsibilities for compiling via internet and maintaining “Centers of Influence” (COIs) information and conducting daily sales routes. In addition, he/she will understand the basics of production and estimating processes. The marketing/sales rep will complete daily marketing file documentation, as appropriate and assist other departments, when necessary.

Production Crew Chief - Come by daily from 9:00 AM - 4:00 PM to fill out application  

SERVPRO® is seeking a fire and water damage restoration Production Crew Chief. SERVPRO® is a national company whose employees provide water and fire emergency response 24 hours a day, for homes and commercial properties when disasters happen. Some of the other services we provide are mold remediation, carpet cleaning, HVAC system cleaning, and biohazard clean-up. On-the-job and formal training will be provided, but any construction or restoration experience would be a bonus.

Please come by our office at 1846 Idlewild Lane, Lancaster, TX 75134 on Monday - Friday between the hours of 9:00 AM - 4:00 PM.

Cleaning & Remediation Tech - Come by daily from 9:00 AM - 4:00 PM to fill out application 

SERVPRO® is seeking a Fire and Water Damage Cleaning and Remediation Technician. SERVPRO® is a national company that provides water and fire emergency response 24 hours a day, for homes and commercial properties. As a Cleaning and Remediation Technician, you will be required to do testing and cleaning of damaged items, packing and organizing damaged personal property when necessary, inventory and property manipulation along with general maintenance of warehouse inventory.

Please come by our office at 1846 Idlewild Lane, Lancaster, TX 75134, Monday - Friday between the hours of 9:00 AM - 4:00 PM to fill out an application.

Send resumes to the following email: resumes@SERVPROnwdallas.com 

The Negative Effects of Fire and Smoke Damage in Cedar Hill

12/2/2015 (Permalink)

Fire Damage The Negative Effects of Fire and Smoke Damage in Cedar Hill Smoking materials started an average of 17,900 smoking-material home structure fires per year during 2007-2011.

Cedar Hill Fire and Smoke Damage And Its Negative Effects

Four Negative Effects of Fire and Smoke Damage

A residential fire in Cedar Hill is one of the most serious issues that a property owner may go through. Even when the fire is relatively small, it can still have profoundly negative consequences on you and your property. Nevertheless, knowing the types of effects fire and smoke damage can have on your home or office can prepare you to handle the situation with efficacy and expediency. Here are four negative effects that often result from fire and smoke damage:

 Structural Damage

 When fires strike, they can cause serious damage to the structure of your property. In fact, sometimes the damage can be significant enough to cause the home or office to collapse. It is also impossible to determine whether all of the property's floor supports have remained intact. For this reason, it is important that you not try to reenter the property following a fire in Cedar Hill. Instead, consult with the fire department or another authority to determine when reentry is safe and permissible.

 Smoke Odor and Residue

 Unfortunately, smoke can enter every little crevice of your residential or commercial property. This includes your insulation, wallboard, and carpet. The more smoke present, the more difficult it will be to remove the smoke odors. The type of smoke on the premises will also determine how long the removal process takes. For example, smoke that results from natural substances like paper and wood will leave a gray or black residue that is simple to remove with a dry sponge or vacuum cleaner. On the other hand, smoke that results from inorganic matter such as synthetic fabrics and plastics can leave behind a smeary residue which is dangerous and difficult to remove.

 Food Spoilage

 When a Cedar Hill fire strikes, the heat it produces can result in your canned food items expanding and contracting. In most cases, these processes will engender food spoilage. The smoke particles can also seep into boxed and bagged foods. Since the smoke contains carcinogenic compounds, it's important that you not consume foods that have come into contact with it. For this reason, you should be sure to throw out refrigerated and frozen foods. Also, take pictures of the things you're throwing out to ensure that you can attain reimbursement from your insurance company.

 Water Damage

 Most of the time, fires will cause water damage. This results from the fire department's use of extinguishing efforts to put the fire out. Typically, this involves the firefighters soaking almost everything near or in the fire with water. If you don't start drying out your furniture, walls, and carpet afterward, you can run the risk of developing a serious mold invasion.

Although there are several types of fire and smoke damage that property owners have to grapple with after a fire, knowing who to call for help can expedite the restoration process. The right company to call for professional, proficient fire damage remediation services is SERVPRO. With more than 1,650 franchises and 50 years of experience, we've become industry leaders and are deeply passionate about doing thorough, goal-oriented work. All of our IICRC-certified technicians put the customer first, and we work with lightning speed to ensure that you can return to your property as quickly as possible.

Locally Owned Company with National Resources

 As a locally owned and operated business, SERVPRO of Southeast Dallas County is strategically located to respond quickly to your flood and water emergency event. When fire damage occurs, we have the resources and personnel to help. Call us today! (972) 227-0800

Commercial Fire Damage Restoration in Dallas

11/4/2015 (Permalink)

Commercial Commercial Fire Damage Restoration in Dallas Fire Extinguishers Are Good For Business

In Dallas, SERVPRO Can Restore Your Fire Damaged Commercial Property

One of the most debilitating and costly catastrophes that a business owner in Dallas may encounter is a fire. In addition to generating fire damage, fires can cause smoke and soot damage. Additionally, fires can result in the accumulation of standing water due to the fire extinguishing work; that precipitates mold growth. Finally, fires result in strong smells that require extensive, thorough odor removal. Despite the fact that fires can cause a wide range of problems, commercial property owners who secure high-quality commercial fire damage restoration can limit their stress levels while having their business space restored with speed and cost effectiveness. Learn more about how a fire damage restoration company like SERVPRO can help recover your commercial space by reviewing the steps they implement to make it happen:

Step One: The Property Assessment. The first step that a commercial fire damage restoration company will complete after arriving on your property is a property assessment. This assessment will help the restoration experts from SERVPRO determine the extent of fire damage done to your property. During the assessment, they will check for damage like broken windows, remaining fire hazards, and structural integrity. After completing the assessment, the restoration experts will put an action plan in place. If you have damaged roofs, doors, walls, or windows, the recovery team will secure the affected regions using tarps, plywood, and even fencing. Securing against theft and vandalism will save you time and money.

Step Two: The Clean-Up. Once restoration experts ensure the structural safety of your property, they will move forward with the clean-up process. Typically, the clean-up work will include water removal and drying. The fire damage specialists will utilize equipment like water pumps, wet-vacs, dehumidifiers and air-movers to expedite and optimize these restoration processes. The equipment is effective in mitigating mold growth and reducing damage to materials like carpet and upholstery by following guidelines set forth by the IICRC. In addition to completing the water removal and drying processes, the recovery experts from SERVPRO will eliminate all unwanted soot and smoke from your commercial property. The fire damage specialists can also offer restoration services for vital documents like photographs and paintings.

Step Three: Fire Damage Restoration. After the commercial fire damage restoration process is finished, the remediation company will complete the restoration work. This can involve a wide range of processes, including the repair and painting of damaged walls and the installation of new carpet. Structural damage will also be addressed and resolved at this point. Throughout the restoration process, you need to work directly with your insurance agent to ensure that you attain maximum coverage for damages. SERVPRO is a preferred vendor to over 315 insurance companies, government agencies, and property management companies. Working in tandem, the fire damage restoration can move quickly and with fewer costs.

Don't Delay-Get Great Commercial Fire Damage Restoration Services Today for Your Dallas Business

When you find that your Dallas commercial property is subjected to fire, call the professionals of SERVPRO. In so doing, you'll hire access to comprehensive restoration services that are customized to get your commercial property back in pre-loss condition. All of our IICRC-certified professionals offer 24/7 emergency services as well as complimentary estimates.

Locally Owned Company with National Resources

SERVPRO of Southeast Dallas County can respond immediately to your commercial fire damage emergency in Dallas, Cedar Hill, or Lancaster regardless of the size or scope of the damage. We are a network of over 1,650 Franchises with special Disaster Recovery Teams placed strategically throughout the country. to respond to large scale events and disasters. Call us. (972) 227-0800

Three Steps Of Water Damage Repair in Dallas

9/28/2015 (Permalink)

Water Damage Three Steps Of Water Damage Repair in Dallas Turn Off the Tap Before Calling SERVPRO

In Dallas, The SERVPRO Way for Water Damage Restoration in Your Home

When your home in Dallas is impacted by water damage, you need to be aware of all the steps involved in the repair and restoration process. While the procedures implemented by water damage repair specialists may differ, SERVPRO has developed a time-tested basic recovery process.

 1. Water Removal

In restoring your home to its pre-water damaged condition, the immediate first step is water removal or extraction. Typically, this initial procedure involves removing all standing water that has pooled in various rooms of your Dallas home. Attention is also focused on removing wet materials that wick and hold water like insulation, damaged drywall, wood furniture and fabric, and carpeting and pads. Our technicians may use specialized truck-mounted powerful water pumps, portable vacuums, or other extraction equipment to optimize water removal.
2. Drying

After the water damage restoration technicians have removed excess water, the next stage in the process is drying. Our applied structural drying experts will use specialized equipment such as air movers and dehumidifiers to complete this work. This effort is critically important because it mitigates the impact of moisture by quickly vacating it from the premises. Refrigerant or chemically active dehumidifiers are options for expediting moisture drop off to normal interior levels.  Additionally, the use of dehumidifiers helps preclude secondary water damage from arising, usually in the form of mold growth. This mold proliferation is a problem that is well worth stymying immediately.

3. Water Damage Repair

After your home's structure has been tested with moisture sensors and meters, thermohygrometers are used to calculate specific humidity, vapor pressure, and dew point. This final step ensures that water damaged areas are entirely dry. This outstanding protocol procedure from SERVPRO is one of the ways that our company differentiates itself from competitors. In most cases, we will also complete the repair process for you, from post-drying of the structure and furnishings and odor control, to mold remediation. We will remove water damaged building materials like drywall and flooring. Dispose of unsalvageable furniture and personal items and leave you an inventory report.

These three critical processes, at your residential property in Dallas, are paramount in returning you to a structurally sound and healthy home. We can even contact your insurance adjuster to coordinate the entire water damage restoration process, thereby saving you time and money while lessening personal stress for you. SERVPRO can quickly get you back into your Dallas home.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of Southeast Dallas County is locally owned and operated so we’re already nearby and ready to help. We offer 24-hour emergency response. Call us at  (972) 227-0800

Storms, the aftermath. The mold they can bring to your Dallas Home.

9/13/2015 (Permalink)

Mold Remediation Storms, the aftermath. The mold they can bring to your Dallas Home. Common signs of mold growth include musty odors and discolored surfaces.

After the Storm Is Over - Water Damage and Mold in your Dallas home.

Often, mold growth begins anywhere from 2-3 days after a storm causes water damage. Mold is a harmful issue, and it can cause damage to your health, home and the contents within your Dallas home before you even notice that your house has mold growth. The longer a house is exposed to storm water damage and the air spores that spread mold, the more difficult it will be to remove the mold. Common signs of mold growth include musty odors and discolored surfaces. 

People who have allergies, asthma, immunodeficiency disorders, respiratory problems and weakened immune system are especially sensitive to the health effects of mold. Those who are exposed to mold may have symptoms such as:

  • Difficulty breathing.
  • Irritated eyes or skin.
  • Fungal lung infections.
  • Migraine headaches.
  • Nasal congestion.

Act Fast

Our highly trained mold removal technicians use the latest technology and tools to quickly address your mold problem in a manner that effectively removes mold colonies. Unlike DIY techniques, our professional service does not carry the risk of improperly removing mold, saving customers from dealing with further damage, health problems, costs and inconvenience. We are also licensed to handle lead, asbestos and other dangerous materials that we may come across during the mold removal process. 

We are available 24 per day. Before your appointment, be sure to:

Inventory damaged and missing goods for your insurance claim.

  • Throw away all sealed and unsealed food and beverage touched by storm flood waters.
  • Open windows and doors.
  • Refrain from using electrical devices until it is safe.
  • Remove standing water when possible.
  • Use dehumidifiers and fans to ventilate your home.
Our mold removal technician will also determine if any contents in your home are salvageable. However, porous items that are wet for over 48 hours and cannot be completely dried and cleaned must be thrown away, such as carpet, carpet padding, ceiling tiles, clothing, drywall, floor tiles, insulation, leather goods, paper, upholstery, wallpaper and wood items. 

When our service technician arrives, he will:
  • Apply biocides. 
  • Decide whether or not you can safely stay in your house during the mold remediation process.  
  • Determine if additional ventilation and containment is needed. 
  • Look for mold in the HVAC system and biological hazards in the home.
  • Test for any additional mold after completing removal process.
  • Use quick structural drying techniques.

After the storm has passes call your local SEVPRO of Southeast Dallas (972) 227-0800. Don't give mold the chance to harm you or your home.

How an electrical fire can affect your Dallas home.

9/13/2015 (Permalink)

Fire Damage How an electrical fire can affect your Dallas home. Inspect your property for faulty wiring, shorts, and loose wires that could increase susceptibility to electrical fire.

Electrical Fires 101 - how they can affect your Dallas Home

While there are many causes for fires in the home, electrical fires are a particularly difficult type to grapple with. In fact, the Electrical Safety Foundation International reports that around 51,000 of fires that take place on residential properties are electrical. These fires cause over 1,400 injuries, 500 deaths, and roughly $1.3 billion in damage to your property. To ensure that electrical fires do not become a big issue in your Dallas home, the SERVPRO experts advise implementing the following safety strategies:

• Inspect your property for faulty wiring, shorts, and loose wires that could increase susceptibility to electrical fire. When you note any issues, call a certified electrician to fix them. Also be sure to make use of safety covers on any outlet that a child has access to. 
• Make sure that a smoke detector is installed on each level of your home. Also be sure that the smoke detectors are functioning properly. 
• Turn off any electrical equipment that produces an unusual spark, smell, or sound.
• Replace or repair frayed, cracked, or loose cords. Do not place your cords in high traffic regions of the home. Also refrain from placing them under rugs or carpets.  
• Make use of surge protectors to keep your appliances safe. 
• Keep flammables stored far from your electrical appliances. 
• Have an ark fault circuit interrupter (AFCI) installed in the house. These devices monitor circuits to assess any dangerous arcing conditions. 
• Do not allow children to climb any trees located near a power line. 

Smoke Alarms

Ask the following questions to ensure that your smoke alarms are functioning effectively:

• Did you test them?
• Are they working properly?
• Are there enough alarms in the home?  

Switches and Outlets

Ask the following questions to ensure that your switches and outlets are functioning effectively:

• Do the plugs fit correctly?
• Are they warm to the touch?
• Do they work properly?
• Do they make any unusual sounds? (sizzling, buzzing, or crackling)

Lamps and Appliances

• Are you using the right bulbs?
• Do you use space heaters safely?
• Are appliance cords protected from damage?


Practicing effective prevention measures is the key to ensuring that your home and family are safe in the face of electrical fires and shock. In the event that your property is subjected to damage generated by an electrical fire, Call your local SERVPRO of Southeast Dallas (972) 227-0800. They can make it, "Like it never even happened."

Protecting Your Dallas Small Business Against Water Damage

5/23/2015 (Permalink)

Building Services Protecting Your Dallas Small Business Against Water Damage If you are a business owner, you know that there are many risks to keep in mind.

Protecting Your Small Business Against Water Damage

If you are a business owner, you know that there are many risks to keep in mind. Dallas water damage is one of them. In cases of water damage, before looking into the kind of insurance you need, it is smart to know more about different sources of water damage and ways that you can prevent it and protect your business.

Problem Areas
    •    It is important to know different ways that water damage can affect your business, before you look into prevention. The first thing you should consider is where appliances are located in your building.
    •    You should be aware of the different areas of your business where the damage is likely to occur, before beginning to look for ways to reduce the risk of water damage. The first place you should be looking at is where you have appliances in your building, such as washers, air conditioning units, dishwashers, refrigerators, and water heaters. Drains and pipes can also be a source of Dallas water damage. Examine the roof as well, looking for damage from weather that could make your building more vulnerable.

Protecting Your Business
    •    You cannot have certainty in preventing water damage entirely, but you can minimize potential damage by utilizing the following tips:
    •    Prevent Plumbing Leaks. Watch out for leaks in the plumbing in the kitchen and bathroom. This may mean grouting and caulking around sinks and toilets, and replacing any missing tiles.
    •    Verify water Resistance. Make sure that the components of your building are made using water resistant materials, as this will prevent a great deal of damage to the interior and exterior of your building in the event of a water disaster.
    •    Secure Hoses. Be sure that any hose connections are secure, including those that connect two appliances in the building.
    •    Insulate Water Pipes. This is important to prevent exposure of the pipes to harshly cold temperatures. These pipes are typically in the garage or basement of buildings. The insulation will help prevent potential water damage by preventing cracking and freezing.
    •    Maintain Leak Detection Systems. It is good to have both an active system and a passive system.
    •    Do not allow water damage to ruin your small business. Make sure to take all of the proper precautions that you need to take in order to protect your small business and make sure that you get all of the business insurance coverage that you need to minimize risks.

Commercial Building Restoration Services

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Southeast Dallas County responds quickly to your Cedar Hill business’s fire, water, and mold damage emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,650 Franchises. Learn more about our commercial restoration services:

When you are dealing with your Chicago water damage, immediate action is crucial. SERVPRO of Southeast Dallas County responds quickly and employs advanced equipment and techniques to remove water quickly. The drying process is monitored and documented to assure your property is dried properly and thoroughly. We are standing by 24/7 to help remediate any water damage emergency you might encounter. Call (972) 227-0800 and we will be on our way.

Mold Removal Lancaster

5/23/2015 (Permalink)

Mold Remediation Mold Removal Lancaster Mold can cause bad odors, and it can also cause a range of health problems, some of which might be serious.

Mold Removal 

Lancaster mold removal and remediation should be your top priority if you find mold growing in your home. Mold can cause bad odors, and it can also cause a range of health problems, some of which might be serious. Mold can irritate the eyes, nose and throat in many people. Some people are allergic to mold and mildew and therefore have more severe reactions. People with compromised immune systems or lung diseases are particularly vulnerable to mold and can suffer serious infections if exposed to it.

The first step for getting rid of mold is to find and eradicate any sources of moisture that allow mold to grow. Check places where moisture could accumulate. For example, check for leaks in your plumbing or roof. Check for overflows in sinks or toilets. Make sure the kitchen and bathroom are properly ventilated. If you find problems in these areas, call a professional for repairs.

A small amount of mold on a nonporous surface like concrete, plastic, glass or metal can be dealt with easily. It is simply a matter of disinfecting the surface. To do so, scrub the area with a small amount of water and detergent and let it dry. Then mix a half cup of bleach with a gallon of water. Then spray the resulting solution on the surface and let it dry.

Semi -porous items like wood, carpet and ceiling tiles can't be salvaged if they become moldy. They should simply be thrown away.

Some things can be saved, though. To deal with Lancaster mold on clothing, brush off the mold spots, wash the article, and then let it dry in the sun. To salvage books, brush off the mold spots and then apply talcum powder or cornstarch to the affected area.

Always follow proper safety procedures when dealing with mold. Wear gloves, goggles and a dust mask. Wrap moldy items in plastic before throwing them away. If you find toxic black mold on something, call a certified professional who specializes in mold remediation and removal.

After removing the Lancaster mold, take steps to prevent it from returning. Use vacuum cleaners with HEPA filters and dehumidifiers to keep mold from growing in your home.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (972) 227-0800

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

If you suspect that your Lancaster home or business has a mold problem, SERVPRO of Southeast Dallas County can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation. Call us at (972) 227-0800 for help.

What to Do After a Cedar Hill Storm

5/23/2015 (Permalink)

Storm Damage What to Do After a Cedar Hill Storm Any disaster involving water can cause issues not only on the exterior, but in the interior of the home as well.

What to Do After the Storm

Summer is a wonderful season, but it often comes with rainfall and serious Cedar Hill storms that can potentially significantly damage structures, such as homes. Any disaster involving water can cause issues not only on the exterior, but in the interior of the home as well. Once the storm has passed, it is crucial that you know what you should do, and what you should avoid doing. The following is a list of tips that you can use as a guide when you are trying to restore damage to your property.

- Take pictures of the damage, and present them to your insurance agent immediately.

- Make sure that you stay safe while you are checking for damage. Look out for power lines that have fallen down and be sure not to walk in water that may be electrically charged.

- Examine the plumbing on the interior and exterior of the structure. Shut off the water supply at the main source, if you need to do so. If you see pipe damage, contact a professional.

- Disconnect any appliances that may have been exposed to water; do this immediately. Shut off the main power source, and if there are any potentially damaged electrical wires, contact an electrician.

- Look for missing shingles on your roof. However, avoid trying to repair the roof yourself, as you would risk injury and may cause even more damage. Contact a professional contractor.

- If there is flooding, contact a professional restoration company, such as SERVPRO of Southeast Dallas County, as soon as possible. They will have qualified technicians who possess the required knowledge and tools to properly handle Cedar Hill flooding damage.

- Do not try to move large trees that have fallen on your own; contact a professional to do this.

- If your vehicle is damaged, cover broken windows. Make a written list of the damaged items in the car, and notify your insurance agent.

- Be aware that some companies attempt to take advantage of people after natural disasters. Make sure that you only work with local contractors with good reputations that you can trust, and get a written contract that details costs and all the work to be done.

Contact your local SERVPRO Office to deal with damage from floods and storms, as well as for remediation services after house fires. They can assist in determining the extent of damage and restoring your home to its original state.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Storm and flood damage can be devastating. Immediate action is required, and you need a company with storm damage experience. SERVPRO of Southeast Dallas County Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions. If you experience Storm Damage in the Cedar Hill area we can help. Call us 24/7 at (972) 227-0800.

What Is Included in a Fire Damage Assessment at a Dallas Home

4/9/2015 (Permalink)

Fire Damage What Is Included in a Fire Damage Assessment at a Dallas Home Have a Professional Prepare a Damage Assessment Report and Contact Your Homeowner's Insurance Company.

It is essential to have a fire damage assessment performed by a Professional Company such as SERVPRO of Southeast Dallas to determine the severity of the damage.

For any Dallas homeowner, fire damage is among the most disastrous and traumatic events that could take place. In only a few short minutes, a fire can destroy everything you've worked so hard for along with all of your valuables and keepsakes. Although things can seem hopeless in the wake of a house fire, it's important to remember that, depending on how much fire damage was done, it's often possible to salvage the house and return it to its original condition. However, to find out if this is a possibility, it's essential to have a fire damage assessment performed to determine the severity of the damage.

Where Can I Get A Fire Damage Estimate?

Although you might feel tempted to begin cleanup right away, it's strongly recommended that you contact a professiona service such as SERVPRO of Southeast Dallas County to prepare a Damage Assessment Report and contact your homeowner's insurance company. Depending on your policy, the cost of replacing your possessions and restoring your home from fire damage may be covered. If it is, your provider will send an inspector to you home to prepare a cost estimate. After this, the next thing you should do is hire a professional restoration service so the cleanup process can begin as soon as possible. Both your insurance provider and the restoration service will perform their own estimates of the cleanup costs. This is determined by several factors like the extent of the damage, what tools, equipment and materials are needed to start repairs and if you home is still safe enough for you and your family to stay in. Here are some of the considerations that go into creating an accurate cleanup cost estimate:

Superficial Damage

Among the first things checked for in your home following a fire is the degree of superficial damage, which is often more easily repaired than other kinds of damage. The inspector typically starts with your home's exterior and looks for things like melted materials, missing or damaged shingles, chimney damage and other kinds of exterior wreckage. The inspector may also look at your yard, neighbors' yards, your roof and siding and any other outside surfaces that may have sustained damage.

Internal Damage 

The next step in preparing an accurate estimate is determining the level of damage that occurred inside of your home. The inspector walks all throughout the house and looks for visible damage to ceilings, walls, roofs, vents and ducts, flooring, sinks, tubs, plumbing and windows. This is done to see if these items are damaged beyond repair or intact enough to salvage. This is especially important if you have a basement as fire damage to ceilings, walls and foundations may require significantly more work. 

The Cleanup Process

After a damage assessment for your entire home has been performed, the restoration service can get started with cleanup right away. This fast action is essential for preventing mold and mildew development and saving as many of your possessions, fixtures and housing materials as possible. The number one priority is to avoid additional damage. 

It is strongly recommended that you leave your fire damage estimate to you local fire damage restoration service. Although taking photos of the damage and collecting records for your own purposes is wise and encouraged, only a professional has the equipment, knowledge and experience needed to determine the true extent of the damage. If you'd like to learn more about choosing a fire damage restoration service, please check your local phone book or speak with your homeowner's insurance company.

SERVPRO of Southeast Dallas County proudly serves Cedar Hill , Lancaster , Dallas, Balch Springs , Wills Point , and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your Southeast Dallas home or commercial structure caused by:

SERVPRO of Southeast Dallas County Professionals have the training, experience, and equipment to manage fire damage emergencies in the Dallas area. They will respond quickly and manage the fire restoration project through to its completion—getting you back in your home as quickly as possible. Call the fire restoration experts 24/7 at (972) 227-0800 for help.

The Relationship Between Water Damage & Mold in Dallas

4/4/2015 (Permalink)

Water Damage The Relationship Between Water Damage & Mold in Dallas Mold grows in moist and dark environments.

The relation between water damage and mold

Dallas Water damage and mold can cause substantial issues in a home and serve to be costly—in reparation and recovering other damaged items. Mold and mildew can begin growing in the home as early as 24 hours after water is allowed to collect. Removing water is essential to avoid water damage, mold and mildew. Hiring a trained professional to handle cleanup, repair and restoration is essential to the safety of the home’s occupants and safeguarding the home’s structural integrity. However, it is wise to avoid flooding from occurring. Where there is water damage, there will most likely be mold.  

Water damage and mold in Dallas share a common cause. The damage caused by water, alone, does not cause mold, but water that remains on and in any surface, which causes water damage, will also cause mold. This is why where there is water damage, mold can often be found as well. Mold grows in moist and dark environments. Mold spores fly throughout the air. When they find a suitable environment to grow, they make their home there. Water seeps into all sorts of surfaces. Surfaces that are more porous tend to receive the most amount of damage and harbor mold. In addition, water-damaged areas create a more suitable environment for mold to grow because these areas can flare out, warp and swell. It is wise to open up windows, use fans, and try to get natural sunlight in the home to properly ventilate the home to kill mold. However, for extensive water damage, a professional is needed for remediation.  

Mold grows quickly. If water is left for more than 24 hours, it is likely that mold has begun growing. Considering that thoroughly drying surfaces takes time, it’s essential to remove water immediately. The longer water is allowed to remain, the more damage and mold one can expect to have. In addition to the problematic nature of mold removal, mold can, and often, returns. A dehumidifier can help to keep the air in the home dryer. This is wise for regions that experience more humidity in the air. Proper and thorough mold removal requires the use of industrial equipment, cleaning methods and solutions. Instance, industrial-grade dehumidifiers and ozone generators are the best remedies for mold and water damage.  

Mold can spread throughout the home rather quickly. There are some instances where mold can remain hidden to the naked eye. In such instances, mold will continue to grow. Many people think that mold is just unsightly or dirty. However, it can cause health effects. Mold can grow as quickly as 48 hours after water is allowed to collect.  

Because Dallas water damage and mold are related, the best way to avoid mold growth is to immediately remove water from the premises. Water removal is not an easy task. It takes a trained professional to identify the issue of flooding. Otherwise, it can pose a problem in the future with additional water damage and mold. At-home methods for water removal are insufficient and will result in further damage. Contact a professional water damage restoration company immediately in the event of flooding.

SERVPRO® Damage Restoration

Residential and Commercial Restoration Services

SERVPRO of Southeast Dallas County Professionals provide fire and water damage restoration services. SERVPRO of Southeast Dallas County proudly serves Cedar Hill , Lancaster , Dallas, Balch Springs , Wills Point , and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or commercial structure caused by: 

If you suspect that your Dallas home or business has a mold problem, SERVPRO of Southeast Dallas County can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation. Call us at (972) 227-0800 for help.

What to do in a Dallas Water Damage Emergency

4/3/2015 (Permalink)

Water Damage What to do in a Dallas Water Damage Emergency In the aftermath of a water damage emergency, the most important thing to you and your family is returning to your home as soon as possible.

What to do in a water damage emergency?

When a Dallas water damage emergency wreaks havoc on your home and property, it's critical to have a plan in place to help shorten your home's restoration time. The ideal way to lessen the negative impacts of water damage on your home is to be ready for a water damage emergency. Once the event occurs, there are a variety of steps you can take to hasten the cleanup process, the most important of these being contacting a professional water damage restoration service.

What Makes Water Damage An Emergency?

A water damage emergency in Dallas is an incident that results in a severe degree of water damage to your home and belongings. For instance, it can be caused by flooding or putting out a fire. If the event results in loss of electricity, requires it to be disconnected, opens up large areas of your house to the outdoors or prevents you from staying in your home safely or comfortably, you have a water damage emergency.

How Hiring A Professional Restoration Company Benefits You

In the aftermath of a water damage emergency, the most important thing to you and your family is returning to your home as soon as possible. The most efficient and effective way to do this is to seek help from a professional water damage restoration service. These companies are capable of sending several qualified contractors to your home at the same time, allowing them to set to work on a variety of issues all at once. These professionals possess years of experience, exclusive access to highly specialized equipment and the thorough training needed to quickly take care of even the biggest water damage emergencies.

Contact Your Homeowner's Insurance Provider In A Water Damage Emergency

In the event that you experience a water damage emergency, it's strongly recommended to get in touch with your homeowner's insurance provider as soon as possible. It's possible that there is a water damage emergency company in your area that can be of assistance to you and your family while the restoration company works to clean up your home. Depending on how severe the damage is and how much your homeowner's insurance covers, your provider might pay for all or part of the expenses of the Dallas water damage cleanup process.

Hire A Water Damage Emergency Company

Water damage emergency companies offer you and your family a variety of necessities during this difficult and frustrating time. In many cases, these services provide important things like shelter, food and clean water while you're waiting for the professional restoration service to finish with your home. If water damage emergency services cost you anything, check with your homeowner's insurance company to find out if they will reimburse you for some or all of the price. Furthermore, your homeowner's insurance carrier can often refer you to a nearby water damage emergency or restoration service.

Water damage emergencies are disastrous occurrences that often require days or weeks to remedy. Throughout this period, it's recommended that you hire a professional restoration contractor repair the damage done to your home. If the damage is extensive enough that it requires your power to be turned off, you may need to stay somewhere else during the restoration.

Unfortunately, these emergencies can be very hard to prepare for. This is due to their widely varying nature and because the majority of solutions are considered after the fact instead of before. To learn more about what steps you should take during a water damage emergency, please consult your homeowner's insurance carrier.


Water Damage Restoration

Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

If you are confronted with water damage in your Dallas home or business, immediate action is crucial. SERVPRO of Southeast Dallas County Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They also provide accurate monitoring and documentation of the drying process to verify your property is dried properly and thoroughly. If you experience water damage to your Dallas property we can help. Call us 24/7 at (972) 227-0800.

What Is Involved in Balch Springs Smoke Removal

4/3/2015 (Permalink)

Fire Damage What Is Involved in Balch Springs Smoke Removal One of the most important parts of cleaning out your house after a fire has taken place is smoke removal.

What is involved in smoke removal?

One of the most important parts of cleaning out your house after a fire has taken place is smoke removal. Unfortunately, Balch Springs smoke removal is also one of the most tedious and challenging parts of the process as well. This is because the process often necessitates use of special industrial-grade equipment that is typically only available to professional restoration companies. Additionally, you need to start the process of smoke removal as soon as you possibly can after the fire has taken place in order to prevent smoke and soot in your Balch Springs property from setting into your walls, ceilings, and furniture. It is, however, important to keep in mind that it is not safe to go into your home when a house fire has just taken place, because house fires often damage structures of homes, and homes often suffer significant water damage from the fire fighting activity. It is always advisable to find a professional restoration company to expertly deal with the task of smoke removal within your home, but it is also beneficial to you to be knowledgeable about things that you can do on your own to take care of the smoke removal process in your house.

Make Sure It Is Safe to Go Into Your House

Once a house fire has taken place, you should make sure to have a trained professional examine your house, so that you can be given professional assurance that it is safe to go inside. Whether or not you do this can make the difference between whether you end up stopping your home from becoming damaged even more severely and keeping yourself safe from harm, or instead causing yourself injury and incurring even more damage to your home. It is important to remember that a home that has recently suffered from Balch Springs fire damage is probably not stable, and applying pressure to the boards of the house can lead to their collapse and your injury. Additionally, if you have not brought in an electrician to inspect your home for electrical damage, you will run the risk of electrocuting yourself. As such, you should make sure to bring in a professional to examine your home and assure you that it is safe before you take it upon yourself to enter the home after a fire has occurred.

Use Trisodium Phosphate (TSP) for the Soot Cleaning Process

Trisodium Phosphate (TSP) is a compound that is extremely efficacious in the process of removing soot and smoke from your house, although it may not be possible to clean up places that are severely charred and have large amounts of soot. It is important to remember while using TSP to clean your home that you should be wearing protective clothing, heavy-duty rubber gloves, and goggles to protect yourself from both the smoke and soot residue and the TSP itself. TSP usually works well in the process of cleaning up minor smoke damage, but you may also need to incorporate other techniques, such as thermal fogging and ozone generators; you would need to hire a professional to take care of these for you. In any case, you should consult with a professional before starting the smoke removal process in your home.

When you are thinking about smoke removal, it is always smartest to get in touch with a professional restoration company, who will have the resources to be able to address the task with effectiveness. If you have questions about smoke removal or ways to restore your home after a fire, contact a professional restoration company.

Inspection and Pretesting

The SERVPRO of Southeast Dallas County Professional pretests while inspecting the property to determine the extent of fire damage and the scope of needed cleaning, restoration, and repairs.

  • The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made.
  • Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money!
  • What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
  • The most effective cleaning methods. What work procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of Southeast Dallas County Professional to focus on saving precious items or keepsakes for you.

Once the fire damage mitigation begins, the SERVPRO of Southeast Dallas Professionals will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.” Call us at (972) 227-0800 for help.


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