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What Should You do if Flooding Occurs in your Dallas Home?

4/7/2020 (Permalink)

Nighttime view of thunderstorm; lightning coming from sky Any disaster involving water can cause issues not only on the exterior, but in the interior of the home as well

SERVPRO’S Restoration Professionals Give Tips on Handling Flood Damage in Dallas

As most Texas residents now realize, almost all of the state is susceptible to massive tropical storms and powerful hurricanes pulling up northwest from the Gulf of Mexico. In a matter of just a short time, thousands of houses can find themselves dealing with an unbelievable volume of water. While this does not always mean that houses become submerged under raging flood waters, it could very easily indicate many homes that are in dire need of water evacuation from their lowest floors of their houses.

While seemingly in comparison to those that have had to deal with losing their entire home, localized flood damage to Dallas homes following torrential storms and hurricanes that are losing steam might seem less dramatic. However, when it is your home and your things that are becoming damaged, there is no higher priority in your mind than fixing the damages and getting your house back to being its usual, dry self.

SERVPRO is the Trusted Choice for Dallas Water Damage Restoration

Knowing whom you can trust at a time like this can prove to help you out in the long run. You want professionalism, experience and you want people to take care of the clean up quickly and efficiently. That is the kind of service that our SERVPRO team has always offered every client, along with the assurance that your satisfaction is among the highest of our priorities. This commitment to you begins the moment that we arrive at your house.

We assess the extent of the damage, allowing us to determine the tools and equipment necessary for our water removal efforts. A quick assessment ensures that it is not only done the fastest that it can be, but that we are utilizing our time the most efficiently, so we can move on to other restoration efforts right away. After we have pumped out the water, our SERVPRO technicians begin work on drying the affected area and cleaning/disinfecting the contents of the room to restore them.

Summer is a wonderful season, but it often comes with rainfall and serious Dallas area storms that can potentially significantly damage structures, such as homes. Any disaster involving water can cause issues not only on the exterior, but in the interior of the home as well. Once the storm has passed, it is crucial that you know what you should do, and what you should avoid doing. The following is a list of tips that you can use as a guide when you are trying to restore damage to your property.

Things you can do Immediately After Flood Damage in Dallas

- Take pictures of the damage and present them to your insurance agent immediately.

- Make sure that you stay safe while you are checking for damage. Look out for power lines that have fallen down and be sure not to walk in water that may be electrically charged.

- Examine the plumbing on the interior and exterior of the structure. Shut off the water supply at the main source, if you need to do so. If you see pipe damage, contact a professional.

- Disconnect any appliances that may have been exposed to water; do this immediately. Shut off the main power source, and if there are any potentially damaged electrical wires, contact an electrician.

- Look for missing shingles on your roof. However, avoid trying to repair the roof yourself, as you would risk injury and may cause even more damage. Contact a professional contractor.

- If there is flooding, contact a professional restoration company, such as SERVPRO of Southeast Dallas County, as soon as possible. They will have qualified technicians who possess the required knowledge and tools to properly handle Dallas area flooding damage.

- Do not try to move large trees that have fallen on your own; contact a professional to do this.

- If your vehicle is damaged, cover broken windows. Make a written list of the damaged items in the car, and notify your insurance agent.

- Be aware that some companies attempt to take advantage of people after natural disasters. Make sure that you only work with local contractors with good reputations that you can trust, and get a written contract that details costs and all the work to be done.

Contact your local SERVPRO Office to deal with damage from floods and storms, as well as for remediation services after house fires. They can assist in determining the extent of damage and restoring your home to its original state.

Floods might be a devastating force, but that certainly does not mean that you have to try and solve this problem on your own. Our emergency response team at SERVPRO of Southeast Dallas County are always ready to help you. Give us a call 24/7 at (972) 227-0800.

Click here for more about the city of Dallas.

What are the Steps Used to Dry Water Damage in Dallas?

4/1/2020 (Permalink)

standing water on kitchen floor Any time water floods out a building in Dallas, various types of problems can take place.

Professionals Discuss Water Removal Strategies in Dallas

Any time water floods out a building in Dallas, various types of problems can take place. If water cleanup operations are not conducted quickly, the damage created can get worse before you know it. When moisture comes into direct contact with your contents and building materials the problems caused are called primary issues. Once things inside your Dallas house get wet, humidity levels increase which means that water vapor can cause its own set of issues known as secondary damage.

Both primary and secondary problems can get worse if the water is not dealt with promptly. When moisture causes problems in Dallas, water cleanup technicians such as those at SERVPRO can reduce extensive damage in the future and help prevent mold growth. A fungus only needs 48 hours to develop once organic materials get wet. Therefore, it is vital to reduce moisture levels inside your home after a disaster occurs.

During every water damage restoration project, our SERVPRO technicians use two basic techniques to reduce moisture levels of building materials and contents. The first step is extraction where advanced equipment gets used to vacuum up moisture. The next and most vital process is the rapid structural drying phase. When trying to speed up the natural drying process, we manipulate the indoor environment by using advanced air moving and dehumidification devices.

These two systems both work together to create an environment that is ideal for drying building materials and contents as quickly as possible. Air movers get placed so that they push wet air away from damp surfaces so that more water can evaporate from the items to the air. The dehumidifier then sucks up the wet air inside the air movers' circular flow and pulls out the moisture, discarding it in liquid form.

When setting up air movers and dehumidifiers, it is vital that you have the right ratio of air movers per dehumidifier. However, determining this can often be tricky because every moisture damage situation is different. The number of air movers needed depends on how wet things got and what types of materials were affected. If you ever need assistance with removing moisture from wet building materials or contents, call SERVPRO of Southeast Dallas County at (972) 227-0800 any hour of the day or night.

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Water Cleanup In Dallas

3/21/2020 (Permalink)

water damaged home “Like it never even happened.”

Is Carpet Always a Loss After Water Cleanup in Dallas Homes?

Wall to wall carpeting can change the entire look and feel of a room. Maintaining carpets through regular vacuuming and getting deep cleaning done does much to extend the service life of the carpet. But water damage can feel overwhelming even in small amounts. Fortunately, if the restoration efforts begin rapidly enough, carpet is usually not a loss.

When SERVPRO handles water cleanup in Dallas homes, the technicians pay special care to determine where the water migrated within the loss area. In issues such as a hot water tank failure or supply line burst, copious amounts of water can saturate a room or rooms quickly.

Water Removal
Numerous issues can affect carpet with water loss, such as shrinkage, bleeding of dyes, and staining from contact with stained furniture legs. The technicians move out furniture or place it up on blocks during to prep for the drying phase. The extraction of water is crucial whether or not the carpet gets dried in place as moving a wet carpet is heavy and runs the risk of injury. The techs use pumps with weighted extractor head attachments that push down during use to force water within the pad and carpet to the surface where it gets pulled away.

Spot Treatment and Avoiding Additional Loss
SERVPRO techs have a multi-layered process for testing fibers to determine the best methods for stain and spot removal. The use of the incorrect approach can result in permanent damage, which prudent testing beforehand avoids.

Drying Methods
After a water loss, if the carpet gets dried in place, there are different applications SERVPRO techs utilize. The first is to float the carpet by raising one side and forcing the warm, dry area to the underside. Another frequently used method involves putting plastic over the carpet and connecting air movers and dehumidification equipment to port away the moisture as it gets raised.

SERVPRO of Southeast Dallas County at (972) 227-0800 is available for water cleanup of any size in local properties. The certified technicians bring their extensive restoration knowledge and advanced equipment to make the water loss, “Like it never even happened.”

For more about Dallas click here.

We Put The Flames Of Worry Out In Dallas After A Fire

3/10/2020 (Permalink)

A kitchen covered in soot and smoke damage after a fire disaster We have the experience, state-of-the-art equipment, and advanced training to restore your home to pre-damage condition after a fire.

How Professional Fire Damage Cleanup Works in Dallas Homes

Fire damage is not an uncommon occurrence in a home. Particularly on a small scale. Pans overheat and flame up, candles sometimes get knocked over, and cigarettes rolling out of ashtrays are all frequently seen reasons fires happened. When only a minor area gets affected, homeowners clean up the smoke and soot. However, any size of fire loss has the potential to leave behind unhealthy, odorous residue.

Even a seemingly small around of fire damage in a Dallas kitchen should have professional cleanup and restoration and the reasons why are many. First and foremost, soot spreads quickly, and anywhere it covers, it has the potential to irritate the skin, contribute to breathing difficulties in some individuals and cause unpleasant odors.

Stopping Cross-Contamination

SERVPRO techs cover doorways and vents to limit the spread of soot outside the loss area. In some cases, the techs set up negative air chambers to capture and port away soot and eliminate the chance of spreading throughout the property. If the HVAC system ran post-fire, the techs commonly inspect and clean if necessary as a part of the mitigation process.

Cleaning Smoke Residues

As fire damage spreads, anywhere the smoke goes, it leaves its mark. Testing the smoke for the type of residue and the kind of surface being clean narrows down the choice for the kind of application used. Just because an item has extensive smoke damage does not mean it is a loss. When SERVPRO techs carefully clean away the soot and smoke residues using their professional-grade solutions, things thought to be a loss can be a restoration success story. Wet smoke, in particular, requires deep cleaning with solvent-based cleaning agents to release its grip on surfaces.

Attention to Air Quality

This is one of the most significant differences between DIY cleanup and professional restoration services is in the ability to improve air quality. Consumer-grade devices do not have the power to eliminate airborne particulate at the same level as the air scrubbers.

SERVPRO of Southeast Dallas County at (972) 227-0800 has the certified techs with the equipment and experience to handle any type of fire damage and restore homes to their preloss condition, "Like it never even happened."

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Flood Damage In Your Dallas Home

2/28/2020 (Permalink)

flood damaged home “Like it never even happened.”

Flood Damage in Dallas Hit Hardwood Floors Hard

The weather changes fast in Big D, and intense storms and flash floods are always a possibility. Getting the cleanup process started can make the difference between a little and a lot of water loss in a home.

Locally heavy rains that saturated the ground were the root cause behind flash floods that resulted in flood damage to a Dallas home. Roughly half an inch of water entered the house through worn weatherstripping around a storm door and quickly spread across the hardwood floor.

Determine the Scale of Water Loss
While water removal actions take place, other SERVPRO techs use their moisture detection equipment to peer behind walls and under floors to see if seepage into the subfloor occurred. This preliminary action assists with complete moisture removal from the property.

Extraction of Water on Hardwood Flooring
Not every type of hardwood flooring comes back from exposure to water. Boards made from composite materials tend to warp, and the interiors can disintegrate, making them unsuitable for restoration, and they are a loss. On solid hardwood boards, the techs use their portable pumps to pull as much moisture as possible from the boards.

Removal for Restoration
Real hardwood boards absorb moisture, and it can be unsettling for a homeowner to see their prized flooring cup and bow. Still, those are all common outcomes, and on a case by case basis, the floorboards may have restoration potential by either drying in place, or if the subfloor is wet, the floorboards get dried outside the loss area for potential reinstallation.

Drying Hardwood Floors After Water Loss
SERVPRO techs frequently lessen loss to flooring through the use of specialized drying equipment such as the InjectiDry system to force air into wall cavities affected by water. Drying mats are beneficial for powering warm, dry air into the subflooring, which causes hidden moisture to rise, expediting the drying process. The use of dehumidification equipment in tandem with the drying equipment assists in bringing down the interior humidity rapidly.

SERVPRO of Southeast Dallas County at (972) 227-0800 is available 24/7 to handle any size flood damage problem in local properties and use their equipment and experience to make the water loss, “Like it never even happened.”

For more about Dallas click here.

Commercial Water Cleanup Services In Dallas

2/17/2020 (Permalink)

water damage property “Like it never even happened.”

We Scale Commercial Water Cleanup Services to Fit Your Business’ Immediate Needs in Dallas

Office buildings, cafes, factories, and other businesses in Dallas all rely on their plumbing to bring in fresh, clean water and their drain lines for hand-washing and toilet flushing. Plumbing lines can travel from one end to another, making facilities convenient for tenants and employees, as well as providing workstations with water.

When one of these many water lines or drains break inside the walls of a business in Dallas, SERVPRO’s commercial water cleanup services can mitigate the situation and keep water damage from becoming a more serious problem. From a slipped line on a drinking fountain to a backed-up toilet to a broken dishwashing sprayer, we can get things cleaned up, the area secure and dry, and check for water damage in areas where moisture may have migrated.

Minor appliances can cause major amounts of damage when a water line loosens, and water starts seeping around the connection. Our building crew can repair most minor problems like this, but we know that for more complicated repairs, a licensed repair technician needs to perform the work to protect any warranties. We work with several in the area and can help save time by contacting them if you wish for us to do this. Pipes and joints in your plumbing system can also leak, dripping water behind walls and under counters.

Because water can end up almost anywhere, we use infrared cameras that let us see where water is creating a temperature difference. Water keeps things cool, so lower-temperature areas often contain more moisture than similar, dryer materials.

Cleaning up wet areas and getting them dry protects your business from secondary water damage. Keeping such damages to a minimum helps keep costs manageable and under control, also. Where needed, we rinse areas or apply antimicrobial agents. We want to prevent damage as we perform water cleanup work.

If your business in Cedar Hill, Hutchins, or Seagoville has a watery mess, call SERVPRO of Southeast Dallas County for water cleanup services. We can tailor these to your exact needs and prevent future problems. Our 24/7 number is (972) 227-0800.

For more about Dallas click here.

Call Our Experts When You Need Flood Damage Restoration In Dallas

2/4/2020 (Permalink)

One of our green trucks arriving to this home When you see our green truck arriving to your home you can rest assure that we will restore your home and make it "like it never happened."

SERVPRO Restores Hardwood Floor in Dallas Home with Flood Damage

When flood damage strikes a home, the removal of water from the property needs to begin as soon as possible. Many homeowners throw down towels and use mops to soak up water. Still, in the case of hardwood flooring, the speed at which the extraction and drying process starts determines whether the flooring requires replacement or not.

SERVPRO technicians arrive quickly at Dallas homes for flood damage cleanup and restoration. The techs scope the floor to see the scale of water coverage and if it migrated into the subfloor. They quickly extract the water and take readings using their moisture detection equipment to see how much water the boards absorbed.

Signs of Water Damage in Hardwood Flooring

The only type of wood floor with flood damage restoration potential is with actual hardwood boards. Composites tend to fall apart rapidly after exposure to excessive moisture. Because of the natural absorbency of wood, the boards may show signs of cupping, crowning, or warping. If extraction and drying efforts begin quickly enough, as the boards dry, they return to their shape. Sometimes additional sanding, restaining, and resealing may be needed to restore the flooring fully.

Drying Applications for Hardwood Floors

A fan cannot get pointed at floorboards and dry. SERVPRO technicians use their portable pumps to remove as much water as possible, including several "dry" passes. Then they move on to the drying phase. The techs use drying mats to force air into the boards and expedite the process. They carefully monitor water loss affected areas to ensure the floor, and other places hit the mark for preset ambient humidity goals.

When the subfloor requires drying, the techs use their moisture detecting devices to determine the scope of the moisture and only remove those boards above the wet areas to limit the amount of demo needed to restore the property to its preloss condition.

SERVPRO of Southeast Dallas County at (972) 227-0800 brings compassion, experience, and advanced equipment to clean up and restore local properties from flood damage, making the loss "Like it never even happened."

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Water Damage Restoration in Your Dallas Home

1/31/2020 (Permalink)

water damaged flooring Dealing with a water loss incident fast is critical to prevent further damage.

Call Professionals to Perform Water Damage Restoration in Your Dallas Home

A plumbing leak or a slow water leak from an appliance can cause costly water damage in your home. If left unattended and untreated for an extended period, it and lead to an unhealthy environment. Immediately you notice such a situation, seek professional help from SERVPRO.

We have highly trained and certified technicians who are available 24/7 to respond to water damage incidents in Dallas. With access to excellent equipment, a professional workforce, resources, and decades of experience, we can easily handle the water intrusion incident to make it, “Like it never even happened.” We solve our customer's dilemma promptly and professionally to meet or exceed their expectations.

Our team of experts has successfully restored numerous properties to their preloss condition over the years. We use special restoration procedures and innovative technology that helps us mitigate water damage. Immediately our team receives an emergency call, we respond to it in 60 minutes or less and perform the following procedures:

    •    Inspect the affected area
    •    Extract water from the affected area
    •    Place drying equipment in the building
    •    Take moisture readings
    •    Take humidity readings

Our restorers determine the magnitude of the water damage and establish the most suitable restoration procedures to use. We perform scoping to locate the areas of a home into which water has intruded and define the extent to which the structures and contents have absorbed moisture beyond normal moisture levels. We use various devices to track humidity in a home.

Our technicians can use inspection cameras and borescopes to look into cavities and check if there is any contamination. Our technicians use this equipment in cavities like telecommunication chases and other cavities that can be costly to repair if demolished.

Water extraction is essential since it speeds up the drying process. We choose suitable drying equipment depending on the affected materials. For instance, we can use self-propelled extraction tools to remove water from the carpet and pad. If water pooled on your wood flooring, our SERVPRO team can use specialized drying systems to create a suitable environment where wood flooring can dry efficiently. Depending on the severity of water damage in your property, the restoration process can take a few days. Drying hardwood flooring can take a few weeks because of its density.

If your furniture is affected, the severity of the damage and its construction can determine if it is possible to restore it. Our team can dry your furniture to allow for a more accurate assessment of the damage. We can document the unsalvageable furniture for your insurance claim filing process. If you need to discard any item, our team can ask you to sign a customer release form before taking any action.

Dealing with a water loss incident fast is critical to prevent further damage. Call SERVPRO of Southeast Dallas County at (972) 227-0800 for prompt restoration services in Cedar Hill, Lancaster, and Hutchins.

For more about Dallas click here.

We Have The Proper Techniques To Restore Your Dallas Home After A Water Damage Disaster

1/16/2020 (Permalink)

Our commercial air movers and dehumidifiers working to dry the materials in this property This picture shows commercial air movers and dehumidifiers working to dry the building materials in this property.

Tackling Tricky Commercial Water Damage in Dallas

If there is a water leak inside your business, there can be a water-logged and soggy mess to clean. When the majority of the flooring throughout your commercial space has carpeting, this presents a whole new set of challenges. The excellent news is that you can have a trained team of restoration professionals deployed promptly to address the situation for you.

For commercial water damage in Dallas, the first order of business is drying the carpeting as quickly as possible. Doing so helps to prevent damage to the sub-floor, walls, and any other structural components of the building. You can start in with a bit of the drying process before our team at SERVPRO arrives, and then we can pick up where you left off.

To start in on the drying process before we arrive, you can:

Locate the Source

You must pinpoint the source of the water issue so that you can either lessen the leak or stop it completely. SERVPRO technicians can talk you through the process of turning off the main water to the source of the leak before we arrive.

Remove Water

If you are able to stop the flow of water from coming in, removing excess or standing water is the next step. If you do not have a pump handy, our technicians at SERVPRO have the right equipment to pull out all of the standing water from the impacted space.

Separating Soggy Carpeting from the Floor

If you were able to pull up a fair amount of water damage, you could try to separate the soaked carpet from the floor. If you are not comfortable starting this step, our trained SERVPRO technicians can handle the carpet for you. We pull it away from the tacking strips along the wall and carefully move across the room until all of the carpets are pulled up.

Our Professional Restoration Services

SERVPRO restoration professionals know how to get in and out quickly, assessing the water damage and formulating a plan of action. We will dry all of the carpeting and then use thermal imaging tools that detect any moisture left behind. All areas are dried, including the affected walls, flooring, and sub-flooring. We can clean the carpet using advanced equipment and industrial cleaners, or we can replace the carpeting for you if deemed a total loss. The final step will be checking and cleaning all areas to remediate mold and odors, if necessary.

SERVPRO of Southeast Dallas County is here to help whenever you need assistance with commercial water damage. Give us a call at (972) 227-0800, and we can send a team out as soon as possible to make it “Like it never even happened.”

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We Act Fast In Dallas After A Flood

1/8/2020 (Permalink)

One of our commercial generators in a parking lot SERVPRO will utilize large commercial generators to operate their storm damage restoration equipment after a power outage in your area.

Stopping Flood Damage in a Dallas Residence

Flood damage is a risk that homeowners all over the United States face, and flood coverage for homeowners has grown as a result. From 2016 to 2018, Insurance Information Institute Pulse surveys have found that the percentage of Americans with a flood insurance policy increased from 12 percent to 15 percent. This growth shows promise for allowing homeowners to get the cleanup and restoration they need to maintain their homes for years to come.

If your Dallas residence has suffered flood damage, certified SERVPRO technicians are available to address the issues and restore your home to a preloss condition with cutting-edge technologies and scientific theory. This IICRC-certified firm is committed to bringing the community high-quality rapid mitigation that seeks to preserve possessions and structures while prioritizing safety for homeowners.

After Flooding Occurs

  • If a flood has affected your home, contact your provider immediately to set up a meeting with a claims adjuster. Make sure they see the property before cleanup and repairs begin.
  • Double-check your insurance policy: does it cover the issues you are currently facing? Adjust your policy as needed to ensure security in the future.
  • Take inventory of flood-related damages and losses, and be as specific as possible. Survey the entire affected area carefully. For damaged items, include the make, model, and other details when possible. Take photographs and do not throw anything away until after the adjuster has seen it.
  • Once the adjuster has evaluated the damage, cleanup can begin. 
  • Under extreme conditions of water penetration SERVPRO can immediately begin extraction once the homeowner signs off on the work agreement.

How SERVPRO Aids Homeowners

SERVPRO works to thoroughly eliminate flood-related damage, including debris, microbes, and odors. These issues can be addressed with a variety of countermeasures. For example, odors can be counteracted with specialized beads, granules, wet foggers, and EPA-registered disinfectants.

Because flooding is likely to leave behind water-related odors, multiple techniques may be used to address odor-causing particles during the cleaning process. Some porous items, such as carpet and pad, require removal with the consent of homeowners and adjusters because of the risks that come with floodwater contamination.

SERVPRO of Southeast Dallas, Faster to Any Size Disaster. Call (972) 227-0800 for disaster cleanup that can start within hours.

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