Recent Posts

Dallas Water Damage Can Happen Anytime

2/3/2023 (Permalink)

Office space with water damage and a SERVPRO van outside Water damage is usually unexpected, but you can always rely on SERVPRO for quick and efficient water removal services in Dallas.

SERVPRO Checks Dallas Homes Identifying Contents or Areas Needing Water Restoration

Water damage is not difficult to identify since many materials change color or physical form once exposed to significant moisture levels, especially over an extended period. However, if the damage is concealed or affects the internal components of an item, it might remain unidentified. Inspecting all things, including furniture, electronics, and structural components, helps reveal concealed or exposed damages.

Inspecting a Dallas home after water damage takes many forms. Even simple steps are a form of inspection. Observing where the leak originates based on wetness patterns falls in that category. However, professionals like SERVPRO go further, utilizing unique approaches and equipment that improve accuracy and ease the process.

Valuable equipment for moisture identification include:

  • Moisture meters
  • Moisture sensors
  • Thermo-hygrometers
  • Thermal cameras

Although the different equipment has varying sophistication levels, their use does not always depend on such sophistication. When choosing a tool, the level of damage or the material type is the primary consideration. For example, thermal cameras which rely on infrared technology to spot temperature differences, thus identifying wet areas, are sophisticated. However, they may prove useless for other tasks like inspecting appliances unless used to probe moisture in concealed structural areas such as wall spaces or subfloors. 

The choice of equipment might also be based on the results sought. For instance, when the idea is simply to establish whether there is moisture in materials or not, only simple feedback is necessary. A tool like a moisture sensor is a piece of equipment providing simple feedback. Its sharp probes penetrate surfaces like drywall and carpets, and the device produces visual signals confirming the presence of moisture. However, if the goal is to establish the specific wetness levels, a moisture meter is better since it can provide readings in specific units.

Different Damages from Moisture Exposure

Moisture exposure can have an immediate impact or take time to manifest. Issues like swelling, warping, or deterioration of glues are common in wooden structures and furniture, so it is easy to identify the problem visually. For appliances and electronics, the most common issues are short circuits or rusting of internal components. It is hard to note these changes until you try to use an item, then it fails to power on or malfunctions when operating it.

The water damage might arise straightaway from the intrusion or later actions. Even failure to take action affects the outcome since it leaves uncontrolled moisture migration or penetration within materials. Our SERVPRO technicians help respond appropriately by providing sufficient moisture management resources early enough.

Moisture Management Requires

  • Water extractors
  • Dehumidifiers
  • Air movers

Drying wet contents and structural areas takes the proper management steps, eliminating excess water stagnating on any surface. Improving airflow and temperature while lowering the humidity levels in the air are the other necessary steps. Our SERVPRO crews are well prepared to handle this water restoration process by using several air movers and dehumidifiers to fast-track the drying process. Our advanced training helps calculate the correct ratio of air movers and dehumidifiers to use. For the dehumidifiers, we base the number on each unit's pints-per-day (PPD) rating and the class of water damage involved. For example, in a class 2 incident, a dehumidifier covers 40-50ft3 per pint. In a class 1 loss, the dehumidifier would cover 100ft3 per pint.

SERVPRO of Southeast Dallas County identifies all aspects of water damage for a comprehensive restoration. Call us at (972) 227-0800. We're Faster To Any Size Disaster.

Resolving Dallas Fire Damage Includes Eliminating Smoke Odors

2/3/2023 (Permalink)

SERVPRO employees packing up fire damaged furniture Smoke Cleanup After Fires in Dallas Properties Takes Professional Help--Contact SERVPRO

SERVPRO's In-Depth Cleaning and Testing of Dallas Homes Offers Adequate Fire Restoration

Apart from flames and heat, smoke is the other highly destructive aspect of property fires. Coincidentally it is also the most widespread problem since it reaches rooms, cavities, and crevices where the other fire aspects may not be present. Ensuring all smoke issues are addressed requires widespread cleaning and testing.

There are smoke issues beyond what you see in your Dallas home after fire damage. Soot layers on contents and structural areas like wall and ceiling surfaces are the most visible problem, so most restoration effort is to clean those areas. Clean surfaces can fool you into thinking all smoke issues are over. When SERVPRO handles restoration, we evaluate other aspects to judge whether the process is complete.

What to focus on:

  • Changes like yellowing or staining
  • Lingering smoky odors
  • Accessing confined areas

Smoke deposits residues on surfaces soiling the fast. The residues have different characteristics, including acidity. So as they sit on the surfaces, they cause further deterioration. You may notice yellowing or browning, especially on brightly colored surfaces which worsens over time. Our SERVPRO technicians counter this by using different approaches when cleaning any surface soiled by fires. Vacuuming helps lift off any soot particles deeply embedded in a material through pores, cracks, or crevices. Dry cleaning with a medium like a chemical sponge lifts residues from surfaces without leaving streaks. Where necessary, we also wet clean by wiping surfaces with a material soaked in a solution containing a degreaser.

Neutralizing Odors After a Fire

Unusual smells make a house uncomfortable. Smoky odors can linger in your home, whether the fire is big or small. In most cases, odor fails to dissipate because of hidden smoke residues. Our SERVPRO technicians rely on their IICRC-certified training and experience to pinpoint any areas in the house where smoke residues might remain hidden after cleaning. The insides of closets and wall cavities tend to be colder as the fire burns, thus collecting more soot deposits. It's a unique phenomenon caused by convection currents whereby hot air moves towards colder areas, thus forcing most residues to settle there. We also understand that physical barriers rarely stop smoke movement, which is how residues end up in enclosed spaces. Therefore opening up enclosed areas and removing materials like insulation is essential in odor management.

Specialized Deodorization

  • Fogging
  • Sealing surfaces
  • Air purification

Although cleaning takes care of a significant percentage of smoke odor issues, it is rarely sufficient on its own. Deodorization helps remove trace odors by modifying or neutralizing molecules. Our SERVPRO technicians use a method like dry fogging entire rooms with solvents. The technique is highly effective in modifying odors since the thick fog replicates conditions during a fire, thus penetrating all areas where smoke molecules reach. We use a thermal fogger that vaporizes the deodorizers producing molecules as little as half a micron to as big as 25 microns that penetrate deep into materials.

Some residues and aerosols remain in the air and must be removed to eliminate odors or restore standard indoor air quality. Our SERVPRO crews use air filtration devices fitted with special filters to collect particles, gases, and aerosols. HEPA filters or activated carbon and potassium permanganate filters are typical options that help when dealing with smoke odors.

SERVPRO of Southeast Dallas County provides comprehensive services to resolve all aspects of fire damage "Like it never even happened." You can reach us at (972) 227-0800.

When a Dallas Home Sustains Mold Damage

2/3/2023 (Permalink)

SERVPRO truck on a street Don't panic if you see mold damage at your Dallas home or business. Contact SERVPRO, and we will remediate the damage and offer prevention tips.

SERVPRO Offers Information on Mold Checks, Protection, and Risks at Your Dallas Home

You have probably always thought of mold infestation as a straightforward situation whereby your home is either contaminated or not. However, there is much more that you need to know about mold to manage contamination at your Dallas property. Understanding its risks and spread patterns is essential information.

One of the standard responses when a Dallas home shows mold damage signs is clean up to remove debris, soiling, and resolve any odor issues. The correct approach is necessary to avoid aggravating the problem or endangering the people handling the task. SERVPRO's crew of IICRC-certified applied microbial remediation technicians (AMRT) performs cleaning safely and uses the opportunity to teach the homeowner about different mold-related issues.

Some Crucial Information to Learn Includes:

  • Mold inspection
  • Limiting the spread
  • Dangers of exposure

Since the spores that trigger contamination are omnipresent, their presence is normal or elevated. Elaborate remediation is necessary when there are high mold levels. Drying any wet patches and airing the property is sufficient to stop the development under other circumstances. In many instances, it is easy to tell when there are elevated mold levels because of vast swathes of spots, discoloration of surfaces, and significant deterioration of wood. Organic materials can be affected in structural areas and contents like furniture exhibiting signs similar to rot. Even when only a few sites show signs, it might not reveal the whole story. An inspection helps establish whether there is hidden mold.

Mold Inspection Involves Several Steps

  • Checking for hidden moisture
  • Confirming material deterioration levels
  • Identifying the spread patterns

When performing inspections and remediation, our SERVPRO technicians follow the best practices defined in the S520 standards manual provided by the Institute of Inspection, Cleaning, and Restoration Certification.

Understanding the Risks of Mold Exposure

When mold exhibits minor signs such as patches or discoloration and a musty smell, it is easy to clean and dry the affected areas to resolve the problem. Although cleaning is a viable solution, the specific approach used matters since it influences its effectiveness. The best methods use minimal moisture and create limited debris since wetness is the main trigger for mold development. A process that contains or does not release significant waste into the air is essential.

Since avoiding disturbing mold or wetting materials is not always possible in every case, other alternatives are necessary. SERVPRO crews look for ways to counter the effects of disturbance and moisture, thus minimizing the risks. As the first line of defense, our technicians wear appropriate PPE, including respirators, to avoid inhalation, especially when doing demolition as part of the restoration effort. Having sufficient drying equipment like air movers and dehumidifiers helps counter the development of moisture issues since we can dry any surfaces or materials left wet during cleaning. We select dehumidifiers based on their drying capabilities and the level of airflow it creates. Highly effective varieties like LGR and models with low airflow are a top pick.

Having the correct information eases mold damage remediation. You can rely on SERVPRO of Southeast Dallas County for appropriate solutions that address contamination "Like it never even happened." Call us at (972) 227-0800.

Our Water Restoration Team Skillfully Protects Dallas Real Estate

2/1/2023 (Permalink)

brick two story home, servpro van in foreground No matter the type of structure, our SERVPRO team can restore Dallas area water damaged properties.

New & Old Homes Need Water Restoration Experts

Ensuring your home's security includes protecting it from destructive elements such as wind, microbial infestation, and fire. Water intrusion or leaks can also cause harm to your Dallas residence and subsequently lead to the development of even worse conditions. Our water restoration team can protect your property.

Many homeowners of newly built homes in Dallas might think water restoration services are decades in the future. Unfortunately, the age of your home is not the only risk factor for sustaining a disaster. It only takes one small leak to soak the floors of a new house's great room.

Water restoration follows mitigation, protecting a home from destructive moisture. Rebuilding often must occur, to one degree or another. Certain characteristics of your home might affect the work performed by our restoration specialists, such as:

  • Construction practices,
  • Types of materials used, and
  • The extent of hidden water.

Because of the costs involved, the modular style of commercial buildings and homes is drastically increasing. Modular homes can present different restoration requirements from traditional housing. With a modular house, insulation and framing may vary in different parts of the house, resulting in the need for a different response. Other materials can also face similar situations.

Some homes contain more absorbent grades of drywall, allowing moisture to wick upwards faster. These require us to remove larger areas of the drywall than with less porous types like soundproofing wallboard or greenboard used in bathrooms. Paint and wallpapers covering the drywall also create a moisture barrier that traps water inside, preventing air currents from pulling moisture out of the sheet. Plaster is more porous than drywall, making it susceptible to greater damage. Other materials that pose problems are paneling, ceiling tiles, and some flooring types.

Hidden water is located within enclosed areas or has bonded into materials like wood or concrete. Our moisture detection equipment can find these places, allowing us to keep your restoration project on course.

Call SERVPRO of Southeast Dallas County by dialing (972) 227-0800, 24/7, year-round.

Efficient Inspection Services Aid Dallas Fire Restoration

1/2/2023 (Permalink)

picture of burning house with check boxes SERVPRO checks all the boxes regarding fire damage restoration in Dallas. We work with your insurance carrier, "Like it never even happened."

Fire Restoration Estimating Relies on Inspections

Estimations are one of the earliest expectations between the communication maintained from SERVPRO restorers to an insurance adjuster or homeowner privately paying for the cleanup and recovery of their property following a fire. Inspections help to provide a fast turnaround of these estimations and project objectives.

The Importance of Inspections

When fire restoration for Dallas homes begins, SERVPRO professionals must have a firm grasp of the property’s conditions and any safety concerns. The homeowner and insurance company expect precise, and itemized estimations and job scopes made possible with experienced assessments. The use of industry-wide Xactimate software expedites the accumulation and transfer of these data points. Inspectors are looking for:

  • Damaged structure
  • Soot risks
  • Ruined contents
  • Water damage
  • Malodors

Early Mitigation Solutions

One of the advantages of starting inspection services as soon as our team arrives is the designation of priorities that might ultimately cause greater harm to the structure. Restoration can be slowed by a high concentration of soot particles in the environment or wet materials that must be removed and discarded before cleaning can continue. Inspections help determine where recovery efforts should begin.

Reaching Set Restoration Goals

Inspections and assessments are also critical in creating a restoration plan and setting recovery goals. Clear and concise milestones allow for easier tracking of progress in cleaning and remediating post-fire damage. The inspection conducted by our production manager ensures that the worst conditions get prioritized.

Working with Insurance Providers

The inspection process is critical for the relationship between SERVPRO technicians and office staff, and your insurance provider. The adjuster will need a detailed and itemized estimation and recovery plan to approve a damage claim. Getting this process started as soon as possible ensures an expedited approval turnaround, so restoration work is not delayed. Scoping the fire damage is crucial and of paramount importance.

Before work can begin after a fire loss incident overwhelms homes and businesses in the Dallas area, SERVPRO of Southeast Dallas County can thoroughly inspect the structure. We work to provide a fast and safe return to preloss condition. Call us at (972) 227-0800.

SERVPRO Uses Specific Mold Damage Repair Equipment in Dallas

12/5/2022 (Permalink)

corner of room with mold growth on wall Our IICRC trained team is trained to handle complete mold remediation.

We Base Our Mold Damage Repairs on IICRC Standards

While performing mold damage repair, remediation, and restoration work in Dallas, we keep many things in mind. Our priorities include our well-being, how efficiently we work, and the cost-effectiveness of the entire project in making it just "Like it never even happened."

When a homeowner detects signs of mold, we want to keep those main concerns in mind. These include personal protective equipment (PPE), our gear, and the most appropriate equipment for mold damage repairs in Dallas. After we finish the initial remediation, we can begin repairing damaged areas.

Using highly durable equipment and tools means we can complete the needed work quickly. Repairing areas that sustained mold damage can involve the following:

  • Negative air pressure systems
  • Concrobium applications
  • Moisture detection equipment

Our IICRC trained team builds negative air pressure systems for the same reason medical facilities use them – to keep microbes where we want them and out of otherwise microbe-free areas. You can see through many of these systems because we use plastic sheeting to form the barriers and pathways. Such compartmentalizations keep mold particles and spores out of unaffected rooms and allow our air scrubbers to force contaminants out of your home.

Antimicrobials like Concrobium help protect newly installed materials in high-risk areas. This botanical is long-lasting and effectively encapsulates any existing mold, rendering it inert. The ingredients remain active after drying on treated surfaces, making such places inhospitable to newly arriving mold spores.

After removing excess moisture that caused mold colonies to flourish, we take readings to ensure that the areas affected now show no excess humidity. These devices include infrared cameras, hygrometers, and moisture detection units. Some units use pins, while others do not. The units with pins are more accurate but can leave marks on surfaces. We discuss the benefits and drawbacks of moisture detection units with the customer.

Contact SERVPRO of Southeast Dallas County at (972) 227-0800 when you need mold damage repair professionals. 

Removing Flood Damage in Dallas Homes

11/6/2022 (Permalink)

a man sitting on a couch in a flooded living room while using the phone book to make a call Knowing who to call to remediate flooding issues is critical. Contact SERVPRO immediately to start the water removal process. We are here 24/7.

Water Removal Strategies for Dallas Flood Damage

Knowing how to help your home after natural disasters like flooding is important. You cannot anticipate the damage these events can cause, especially when water does not get addressed wholly and quickly where it has penetrated. Some of the ways water management occurs include:

  • Surface water removal
  • Specialty extraction
  • Controlled demolition
  • Drying

Eliminating Standing Water

Contending with flood damage in Dallas homes starts with the greatest obstacle SERVPRO professionals are likely to address, water removal services. Standing water is a formidable threat after flooding, so we bring in several extraction units like our truck-mount extractors and trash pumps to manage pooling likely to contain solids and debris.

Special Extraction Tools

Specialty extraction is also essential when identifying ways water must be removed after flooding. While SERVPRO can address standing water with our powerful extractors, trapped water in flooring materials like carpets and padding can require special roving extraction units that utilize weight to force moisture to the surface for collection by an onboard vacuum.

Demolition Helps Water Removal

Controlled demolition can also be an effective means of water removal after a flood. The exposure of porous building materials and contents to migrating floodwater infiltrating the home creates a contamination concern. In most situations, it is wise to assume that contamination has occurred and remove these elements rather than promote bacterial or hazardous pathogenic threats. Removing materials like drywall and carpeting helps the water removal process and limits needed drying.

Effective Drying Options

Drying is an integral part of restoring a home dealing with flood loss effects. Whatever was not removed but exposed to floodwater, namely the non-porous materials installed in your residence, must be cleaned and dried. Thorough drying involves using air movers, dehumidifiers, and heaters to manipulate specific principles and eliminate any water that remains beyond the normal moisture range.

Do not let flood damage destroy your home or business. SERVPRO of Southeast Dallas County can help. Call (972) 227-0800.

Water Damage Abatement After Drainage Backups In Your Dallas Retail Space

9/4/2022 (Permalink)

a person holding a wrench trying to fix a leaking valve Whether it’s a backup or plumbing failure, we got you covered. Contact SERVPRO to quickly assess and remediate the commercial water damage.

Water Damage Abatement

It is difficult enough to manage your plumbing issues, but when you share space and roof drainage system and a sewer link up with other retailers, their problems become yours. A roof drain or sewer backup in a neighboring business easily sends potentially contaminated water into the storage areas of your business as well. If you own the building, it is your responsibility to mitigate the plumbing or drain issue and perhaps restore the water damage. If you rent the space, you still need the professionals from SERVPRO to restore the damage once the drain flows freely again.

Coping with water damage within your Dallas retail store is particularly concerning if the source of the water is a sewer backup. Sewage has a high probability of containing infectious waste. Any inventory, fixtures, or furnishings that come in contact with this contaminated water need to be discarded. If the water instead entered because of a flat roof drain back up the water may be less hazardous. Our technicians have training in evaluating the quality of the water damaging your retail space.

Regardless of the source of the water damage, it is crucial to locate where the water is entering and to determine whether soaked items are safe to clean and restore. SERVPRO IICRC-certified staff consults with the project manager or supervisor assigned to your job before giving you a final recommendation on what steps need to be taken to return your retail storage area and contents to preloss condition. Even cleaner water must be removed quickly as microbial growth contaminates the moisture and your wet inventory or other articles within 48 hours.

Plan for water damage mitigation in your retail space by developing an Emergency Ready Plan, beginning with an inspection by one of our staff. We point out problem areas in your store and storage area at no charge. Then you download our mobile app and answer a series of questions that identify your trusted staff and outline your priorities in the event water damages your business.

SERVPRO of Southeast Dallas County is ready to attend to your commercial water damage needs. Call us at (972) 227-0800 after water infiltrates, or, better yet, contact us before a problem occurs to plan for any disaster.

Water Restoration in Your Dallas House Needs Professional Care

8/2/2022 (Permalink)

thermal image camera checking a wall Water damage in your Dallas home? SERVPRO uses advanced detection equipment to seek and destroy excess moisture "Like it never even happened."

SERVPRO Can Tackle Water Damage in Your Dallas Home

An experience of water damage in your home might throw you off the course of your life in ways bigger than imagined, mostly if you do not handle it as fast as possible and with expertise. The structural damage can worsen, and your finances may get a huge hit.

To avoid struggling to get back on your feet, hire SERVPRO to perform water restoration in your Dallas residence. Our technicians are well trained in applying systematic restoration practices and equipped with the most advanced equipment and tools in the restoration industry. The Institute of Cleaning, Restoration, and Certification (IICRC) has certified us. It is the supreme authority on professionalism in cleaning and restoration. It is helpful to contact us within the first 48 hours from when you discover water damage.

As soon as you contact SERVPRO, we can devise a plan for cleaning and restoration of all water damage that has affected your house or your belongings via a variation of tasks that might include:

  • Inspection using thermal imaging cameras.
  • Water removal using extraction equipment.
  • Remediation of mold and disinfection of your house.
  • Removal of the odor by using injection devices to inject a small amount of water-based odor counteractants to confined spots in your house.
  • Packing out of home contents for thorough cleaning and restoration. 
  • Reconstruction of your home

Water ingress can cause building materials like drywall and wood flooring to degrade. Excess humidity can result in bacterial and mold growth. SERVPRO also uses state-of-the-art equipment like electric submersible pumps, deep extraction tools, light wands, and extraction units to remove water from affected surfaces. We also employ rapid structural drying techniques using equipment like centrifugal air movers and desiccant dehumidifiers to dry homes and their contents quickly and efficiently.

SERVPRO offers a fast response, delivers high-quality services to our customers, and handles a home's restoration process from the beginning to the end.

In the event of water damage in your house, do not let the water sit for long and cause more damage. Instead, contact SERVPRO of Southeast Dallas County for effective restoration at (972) 227-0800. We're Faster To Any Size Disaster.

SERVPRO Has the Experience and Know How to Deal with Cedar Hill Fire Damage

8/2/2022 (Permalink)

burnt out kitchen from a house fire Don't let a house fire in your beautiful Cedar Hill home ruin your day! Call SERVPRO and we can make it "Like it never even happened."

Cedar Hill House Fire Recovery

There are a lot of problems that could result from Fire Damage in Cedar Hill. Aside from the burnt pieces of property, there is also the water used to eradicate the fire before it destroys the home. This leaves the property owner with a mess on his hands. Not only does he have to deal with all of the damages caused by fire and smoke, he will also have to deal with a lot of water left over from the fire incident. Now, what to do? To top it off, these initial damages could give way to more deterioration.

 We are highly experienced in dealing with Cedar Hill fire damage. We also understand that fire, flood, and other forms of property damage are relatively rare for the property owner. Therefore, he does not have the experience in dealing with these damages. As a result, he may make the damages worse with his attempts. On the other hand, we have the knowledge, skills, and equipment needed to take care of every bit of damage on the property and restore the property to its previous condition before the damaging incident.

We aim always to restore whenever possible. We would instead fix your property's damaged elements than replace them. Sentimental value, intrinsic value, and the inconvenience of a lengthy demolition and reconstruction must all be considered during the planning stages. Of course, liaising with your insurance carrier can establish a realistic budget for proceeding, providing our customers with total satisfaction.

We at SERVPRO of Southeast Dallas County recommend fast action in solving an issue and preventing secondary damages. We are available 24/7 and are strategically located so that we can provide our help. (972) 227-0800.