Recent Posts

Why Water Removal Services are Key for Dallas Residents

2/18/2018 (Permalink)

Water Damage Why Water Removal Services are Key for Dallas Residents Water damage is usually unexpected, but you can always rely on SERVPRO for quick and efficient water removal services.

SERVPRO Takes the Necessary Steps to Properly Remediate Water Damage

It is not possible to anticipate when a water emergency is likely to take place, but one thing is sure when such situations arise - you need water removal services. The occurrence of a flood, a pipe burst and an overflow from a dishwasher usually is unpredictable. Irrespective of the source of the water, your Dallas property is at risk, and prompt action is crucial.

Seeking for professional water removal services in Dallas is highly advised to prevent any possible mistake during this stressing period. When you work with our SERVPRO team, the first thing that we do is to check where the water is coming from and stop it. The other thing we look at is the category of the water on your property - it can be black, gray or clean water. From the degree of contamination, we are in a position to select the most suitable procedures to employ during the restoration.

The next step is assessing the level of the damage and in the process check how far the moisture has spread. Our SERVPRO team also inspects for any issues that may jeopardize our safety. For instance, we may switch off electrical circuits and remove any materials that are likely to cause more contamination - such as asbestos. We also inform you to remove your pets from the site and stay away from the area since you might not be having the right protective gear.

Water extraction then follows to remove the stagnant water from the floor. Dependent on the amount of the water and the accessibility of the location, we may opt for a portable water extractor or a truck-mounted water extractor. To prevent the possibility of mildew growth, we treat the surfaces using EPA-approved disinfectants. Through deodorization, we are also in a position to deal with the unpleasant odors.

With the use of air movers and dehumidifiers, our SERVPRO team enhances the drying process and at the same time regulates the moisture of surrounding air to acceptable levels. We also monitor the moisture content in materials by using moisture meters.

SERVPRO of Southeast Dallas County is your trusted service provider when faced with a storm, mold, water and fire damage disasters. Call us at (972) 227-0800 and get access to proven services that make a difference.  

Click here for more information on the city of Dallas.

How Are Fire Damaged Contents From Your Dallas Home Restored By Professionals?

2/5/2018 (Permalink)

Fire Damage How Are Fire Damaged Contents From Your Dallas Home Restored By Professionals? Restoring fire damage to your Dallas home is a job for the professionals.

How Are Your Fire Damaged Contents Restored?

Restoring contents is a far better option than replacing them when it comes to fire damage. Whether it is the walls or ceilings, upholstery or any other article that is damaged by a fire, professionals can restore it by using various cleaning techniques.

Restoring fire damage to your Dallas home is a job for the professionals. Successful restoration requires extensive knowledge about the damage caused by fire and years of experience. SERVPRO technicians can use multiple techniques to clean up the damage caused by smoke and soot following a fire damage incidence.

Dry Cleaning
It is a technique that is best for light to medium, non-greasy damage. Feather dusters or cleaning cloths can be used during this step of cleaning. It is sometimes the first step before more thorough cleaning is attempted.

Wet Cleaning
As the name implies, wet cleaning involves the use of a liquid to remove smoke and soot residue from the surfaces. This method can be employed by SERVPRO professionals if the damage is moderate to heavy. The process often involves cleaning with water with or without detergent in it.

Spray And Wipe Technique
It is a technique used to clean surfaces that can be damaged by the excess of cleaning liquid. As the name implies, technicians can use a spray bottle filled with a cleaning solution to spray the damaged area and then wipe it with a clean cloth.

Foam Cleaning
The technique involves the use of a cleaning agent foam and is most useful for cleaning upholstery. This method ensures that there is minimum damage due to bleeding of dyes as the very small amount of liquid is involved.

Abrasive Cleaning
If the smoke and soot residues are too tough to get off by wet or dry cleaning, professionals can use an abrasive surface such as a scrub. The scrub can agitate the stain-causing particles and remove them without harming the surface underneath.

Immersion Cleaning
SERVPRO technicians can use this technique if the material is safe to be completely immersed in a cleaning liquid. The process is ideal for Venetian blinds among other things. If the stain is too tough to remove, ultrasonic sound waves can be used to loosen it before wiping it away with a cloth.

Call SERVPRO of Southeast Dallas County today at (972) 227-0800 to speak to one of our fire restoration experts.

Click here for more about the city of Dallas.

How Professionals Combat Smells after Flood Damage to Your Dallas Property

1/26/2018 (Permalink)

Storm Damage How Professionals Combat Smells after Flood Damage to Your Dallas Property Flood damage can leave behind unpleasant odors, SERVPRO technicians have the skills and training to eliminate these smells.

SERVPRO’s Steps to Ridding Your Home of Bad Odors after Flood Damage

Flood damage due to storms often contains dirty, contaminated water that can leave your home with a rank odor even after water removal. Expert technicians use various techniques to eliminate this odor and get your home smelling like home again.

SERVPRO professionals combat the foul odors after flood damage to your Dallas home by employing a multi-directional approach. Here are the steps involved in the successful elimination of bad odor after flood damage.

Eliminating the Source

The first step to combat bad odors is to locate and eliminate the source as soon as possible. No deodorizing equipment is going to mask the odor forever if the source is not eliminated. Our IICRC certified technicians make sure that they eliminate the source of the odor whether it is sewage, residual moisture, trash or dead animals before they start the actual deodorizing procedure.

Multiple Method Approaches 

SERVPRO professionals use multiple method approaches to combat various kinds of smells after flood damage. We use a wide array of deodorizing techniques including injection method, spray method and wet and thermal fogging to eliminate different types of odors.

Using Different Types of Deodorants 

No single deodorant works on all kinds of smells. So, we use a combination of different kinds of deodorants to combat different scents. Whether the odor is real or imaginary, we have a deodorizing agent that is perfect for any situation. Here are some of the deodorants that SERVPRO technicians use most often.

  1. Masking agents: These agents cover bad odors by concealing them with some pleasant-smelling fragrances. These are great for both real and imaginary smells.
  2. Filtration and absorption agents: These agents absorb moisture and some odor-causing molecules from the air and eliminate them. A typical example of such an agent is activated charcoal.
  3. Pairing agents: These are chemicals that combine with odor-causing particles in the air and make them fall on the ground. Once they are no longer suspended in the air, they can be swiftly cleaned up from the floor.
  4. Electrically generated deodorizer: This equipment produces ozone, which is an unstable oxygen molecule. The ozone combines chemically with the odor-causing particle in the air and neutralizes it.

Call SERVPRO of Southeast Dallas County at (972) 227-0800 today for a free consultation.

Click here for more information on the city of Dallas.

Protect Your Dallas Law Firm With Fast Water Removal Services

1/19/2018 (Permalink)

Commercial Protect Your Dallas Law Firm With Fast Water Removal Services SERVPRO of Southeast Dallas County is here to help your business recover.

Prepare Your Firm in Dallas Before Water Damage Strikes

Your Dallas law office has many people who depend on it every day. Whether you are standing up for the little guy or representing some of the giant corporations in the city, your presence is one that must get felt every day. That is why when significant water damage occurs to your firm, you do not have the luxury of waiting to try and clean up the mess on your own. People depend on your doors to stay open, their information to stay protected, and your firm to be available whenever they need it.

Emergencies that leave high volumes of water through specific areas of your firm could significantly jeopardize your ability to represent those that count on you the most. When you are in need of Dallas water removal services, you can always count on our SERVPRO team to show up quickly and get right to work on restoring the area and preventing the problem from getting any worse.

You likely do not need to be reminded of the significant amount of sensitive information that gets contained within the walls of your firm’s headquarters. Large volumes of water could destroy these documents and thousands of dollars’ worth of high-end electronics and computers that might also be in the vicinity. That is why responding quickly to a water emergency is critical to both your business and your clients.

Our SERVPRO team make short work of assessing the source of the problem and repairing the water damage to whatever the cause might be. This repair allows the team to assess the structural damage while simultaneously working to extract the water that has been pouring onto the floors. With higher volumes of water and pooling, the technicians utilize a pump truck from our fleet to quickly and efficiently extract all of the water from the area, leaving just a drying process with air movers and dehumidifiers.

Locally Owned Company with National Resources


Protecting the information of your client base and the structural integrity of your firm is paramount when faced with an emergency that requires water removal services. Do not hesitate in these instances to call SERVPRO of Southeast Dallas County. Our emergency response team can be reached anytime at (972) 227-0800.

For more on Dallas, click here

Fire Damage Restoration Specialists In Dallas

1/8/2018 (Permalink)

Fire Damage Fire Damage Restoration Specialists In Dallas SERVPRO Tip--Type B Fire Extinguishers Prevent Damage in Dallas Kitchens

SERVPRO Provides Dallas Homeowners with Professional Fire Clean Up and Restoration Services

House fires occur more often than you may think. One minute you could be cooking dinner in your Dallas home, then suddenly you look at the stove, and it is on fire. Grease fires are a common occurrence that can cause extensive damage to your house. Most people know that you should immediately put the fire out using baking soda or a fire extinguisher and not water. Hopefully, you have followed good practices and have that Class B extinguisher under your kitchen sink base cabinet.
 
We at SERVPRO in Dallas provide fire damage restoration services around the clock. Once the fire is no longer a threat, call us in to assess what damage the fire may have caused.
 
Our team of IICRC certified professionals at SERVPRO can complete a thorough inspection of your home. We can show up at your house shortly after you call us to help you out immediately. We can assess the visible damage from the fire, and look for damage that may not be visibly noticeable.
     
When dealing with a fire damage claim, there are a few different ways to mitigate the damage to your home. When items are extensively damaged, replacement may be necessary. Sometimes the damage is present, but it may only affect the surface of a wall or object and resurfacing solves the problem. Other times our crew can restore the problems caused by a fire with cleaning. Cleaning and restoration of the fire damage area can reduce the costs of the mitigation project.
 
We work hard to find the most efficient way to restore your home back to its preloss condition, "Like it never even happened." Our team has a vast arsenal of specialized chemicals (keep that fire extinguisher handy) and techniques that can salvage resurfacing or replacement of an item. We can even save heirlooms or cash with our restoration methods.
 
When you have a fire inside your home, large or small, it is vital that you call in the professionals. For prompt and thorough fire damage restoration services contact SERVPRO of  Southeast Dallas County at (972) 227-0800 at 24/7.

Welcome to this city in Texas by clicking.

Whom Can You Trust With Flood Damage In Your Dallas Home?

12/28/2017 (Permalink)

Storm Damage Whom Can You Trust With Flood Damage In Your Dallas Home? Floods might be a devastating force, but that certainly does not mean that you have to try and solve this problem on your own.

Flood Damage In Your Home

As most Texas residents now realize, almost all of the state is susceptible to massive tropical storms and powerful hurricanes pulling up northwest from the Gulf of Mexico. In a matter of just a short time, thousands of houses can find themselves dealing with an unbelievable volume of water. While this does not always mean that houses become submerged under raging flood waters, it could very easily indicate many homes that are in dire need of water evacuation from their lowest floors of their houses.

While seemingly in comparison to those that have had to deal with losing their entire home, localized flood damage to Dallas homes following torrential storms and hurricanes that are losing steam might seem less dramatic. However, when it is your home and your things that are becoming damaged, there is no higher priority in your mind than fixing the damages and getting your house back to being its usual, dry self.

Knowing whom you can trust at a time like this can prove to help you out in the long run. You want professionalism, experience and you want people to take care of the clean up quickly and efficiently. That is the kind of service that our SERVPRO team has always offered every client, along with the assurance that your satisfaction is among the highest of our priorities. This commitment to you begins the moment that we arrive at your house.

We assess the extent of the damage, allowing us to determine the tools and equipment necessary for our water removal efforts. A quick assessment ensures that it is not only done the fastest that it can be, but that we are utilizing our time the most efficiently, so we can move on to other restoration efforts right away. After we have pumped out the water, our SERVPRO technicians begin work on drying the affected area and cleaning/disinfecting the contents of the room to restore them.

Floods might be a devastating force, but that certainly does not mean that you have to try and solve this problem on your own. Our emergency response team at SERVPRO of Southeast Dallas County are always ready to help you. Give us a call 24/7 at (972) 227-0800.

Click here for more about the city of Dallas.

How SERVPRO Helps Electronics Stores in Dallas After Significant Water Damage Occurs

12/19/2017 (Permalink)

Commercial How SERVPRO Helps Electronics Stores in Dallas After Significant Water Damage Occurs SERVPRO has the skills and expertise to save your electronics store after commercial water damage.

SERVPRO Offers Thorough, Fast, and Professional Commercial Water Damage Restoration Services

Water damage to an electronics store in Dallas is never easy to clean up. In addition to typical retail conditions of an ample floor space, unusual layouts, and poor drainage setups, electronics stores also contain a vast quantity of water-sensitive merchandise that could become a severe financial blow if mishandled. Recovering from significant water damage in such a store is difficult, and almost always requires the help of a well-equipped and prepared damage mitigation and restoration company like SERVPRO.

Thorough, Complete Work

Our work in repairing the effects of water damage to Dallas electronics stores is well renowned for its thoroughness and palatability to customers. Even small signs of remaining damage after doors reopen can ward off customers, and could be misinterpreted as signs of dilapidation and poor maintenance. We work with customers in mind when conducting restorations, ensuring that the store looks as good as or better than before the incident. We treat commercial locations with priority and make sure that as many resources as necessary are diverted to get your business back on its feet.

Fast Damage Restoration

Like most retail locations, your business probably relies on a steady customer base purchasing products on a regular schedule to stay afloat. Large-scale water damage can close doors entirely, making fast treatments a necessity for the survival of the business. SERVPRO action plans are designed with speed and efficiency in mind and are custom to each store location so that our work can be as effective as possible.

Professional Communications and Insurance Dealings

Proper businesses thrive on partners that act professionally and responsibly, and our representatives strive to live up to these standards. We negotiate with you and any relevant third parties including insurance companies with care and punctuality, to make the process go smoothly for everyone involved. In addition, while we cannot handle restoration and recovery of electronic merchandise, we maintain contact with qualified professionals in the area to make sure your damaged inventory finds its way into capable and efficient hands.

SERVPRO of Southeast Dallas County is a local damage mitigation and restoration company that has the tools and training necessary to take on even the largest commercial water disasters. Call us at (972) 227-0800.  

Click here for more information about the city of Dallas.

Decreasing Your Home's Risk of Developing Mold Damage in Dallas

12/18/2017 (Permalink)

Mold Remediation Decreasing Your Home's Risk of Developing Mold Damage in Dallas You can find mold lurking behind furniture and cabinets or it can appear in plain sight. Regardless of how you find it, call SERVPRO immediately.

SERVPRO Technicians Investigate the Cause of a Mold Infestation Before and During the Remediation Process

While microbes exist everywhere, their overgrowth can cause problems. Homeowners in Dallas can protect their property from microbial overgrowth by taking precautionary steps. Prevention is much less expensive and consumes significantly less time than waiting and needing mold remediation services.

Dallas residents can prevent mold damage from affecting their homes. Simple things, such as wiping up spills, fixing water lines that drip, and installing a dehumidifier can help keep a home dry. You can gain a considerable amount of control over any mold by keeping the level of humidity inside your home at reasonable levels. Some houses require more intensive ways to ensure its protection.

While drips that land on your kitchen and bathroom floors can lead to mold damage, these fail to compare to the amount of water that comes from a broken pipe or an overflowing toilet. However, microbes do not need much water to spread and grow their vast colonies - only a tiny amount of moisture allows an enormous amount of mold to grow.

Controlling the amount of humidity in your home by responding promptly to water line breaks and loose shingles covering your home might seem costly. Waiting to remediate mold after it grows but before it causes damage to your home can set many homeowners back financially. Even worse, the costs involved in repairing mold damage can include non-monetary losses, including the destruction of irreplaceable memorabilia.

When substantial repairs become necessary to ensure your home remains free of mold damage, looking at the cost-effectiveness often reveals that paying for 'costly' repairs brings more benefits than expected. New portions of the roof reinforce weaker areas that harsh weather, high winds, and other elements affected more severely than other areas. Broken water pipes rarely give residents an option if they want to continue living in their home – homeowners must repair them. Drying out the home according to approved standards protects a home from mold damage.
 
The professional technicians of SERVPRO of Southeast Dallas County can assist with any amount of mold damage in your home. Call us at (972) 227-0800, so we can help you protect your family and home from unnecessary microbial growth. We can answer your questions, provide you with pertinent information, and assess your home's unique situation, so you fully understand your options.

For more information regarding the city of Dallas, click here.

Water Damage After a Water Heater Leak in Your Dallas Home

11/29/2017 (Permalink)

Water Damage Water Damage After a Water Heater Leak in Your Dallas Home When water heaters leak, there is a large amount of water on the floor in a short amount of time. Contact SERVPRO to dry out your property.

SERVPRO Technicians Thoroughly Remediate Water Damage and Restore Your Home

Many times, water damage in Dallas comes as an external threat, but sometimes a leak from inside your home can create just as much, or even more, damage. A leaking water heater, for example, can unleash thousands of gallons of water into your residence. It does not even take a large water heater for this type of damage to occur. Most of the time, these leaks are slow and go unnoticed for days. If the water heater is situated on an upper floor, the damage can be even more extensive, as water flows downhill.
 
When your water heater has leaked and caused water damage in your Dallas home, it is essential to have the problem taken care of right away. SERVPRO staff understand the urgency of matters like this, so we do not hesitate in getting to your home once you contact us. We are an experienced water damage remediation company, and we can restore your home to its preloss condition.
 
We pride ourselves in not only our timely service but also how thorough we are. Once we have dried your home back out and fixed the problem that caused the damage in the first place, we remove all equipment. Dehumidifiers, air movers, and other drying equipment are carefully removed, and then we perform a complete inspection.
 
For SERVPRO staff to return your home to its preloss condition, some structural repairs may need to be done. Usually, subcontractors complete repairs that are beyond basic technician procedures. An estimator or office staff schedules subcontract work and our technician finishes the job.
 
We inspect everything to ensure all repairs were done correctly and communicated to our supervisor regarding the status of the job and any steps which need to be done to complete the restoration process. We ensure that everything is done before we leave your home.
 
Part of our inspection includes checking floors to ensure they are not buckled or warped, looking at walls for strength, warping, or buckling, inspecting drywall and structure for damages and insulation for dryness and damage. We also inspect contents to see if any painting or refinishing needs to be done and ensure all electrical work is complete.
 
When you trust SERVPRO of Southeast Dallas County to take care of your water damage, you can rest assured that we take it very seriously and do not leave your home until we have thoroughly gone over everything. Residents in the areas of Hutchins, Lancaster, and Cedar Hill should contact us right away at (972) 227-0800 if they have a water damage issue.

For more information regarding Dallas, click here

Tiny Candles Can Create Substantial Fire Damage in Dallas Homes

11/24/2017 (Permalink)

Fire Damage Tiny Candles Can Create Substantial Fire Damage in Dallas Homes Electrical lights and burning candles can quickly catch surrounding items ablaze in your home. Call SERVPRO if you experience fire damage this season.

If Fire Damage Strikes Your Home, Rely on SERVPRO to Properly and Thoroughly Remediate the Damage

Throughout Dallas at this time, every year, many different warnings flood radio and TV regarding the dangers of fire in homes. Safeguarding your family and home while still enjoying the lights and festive decorations do not always mix well. Fires do happen, and they happen when we least expect them.

Dallas homes lit up with electric lights and candles, can end up with fire damage. When electric lights burn too hot or have a short, a crimped or exposed wire, or candles catch surrounding items ablaze, the entire home can become engulfed in flames. Fire spreads quickly, which is why fire departments across the country advise people to get out before calling the fire department. Once outside and safe, calling the fire department and waiting for them to arrive can seem like a very long time.

Once firefighters extinguish a fire, most homes become inhabitable. The time involved in repairing fire damage depends on the extensiveness of the damage. Smaller fires might not render a home unlivable, but the damage still requires professional mitigation. Because fire damage, just like other kinds of damage, can affect a home in a wide range, SERVPRO professionals train to mitigate all types and sizes of damage.

Some fire damage might seem minor because it involves only decorations or other non-structural items. The smell from these items' combustion can produce long-term odors. As they burn, the fire causes soot and other particles to permeate the air. Once these substances settle onto and into materials within your home, they begin integrating. As they do this, people pick up these particles when they breathe.

Detected as bad odors, these particles continue to do this for months, or even years, until we eliminate them. Our Odor Control Technician (OCT) is skilled in this area of fire damage mitigation. Regardless of the size of a fire, odor becomes a constant reminder of the event. Making sure that the particles making the odor can no longer do so is part of our job. Without odor control management, fire damage remains.

The technicians at SERVPRO of Southeast Dallas County want to help those in our area have the best holiday season, and beyond, possible. When fire damage might keep you from enjoying your life, home, and family time, call us at (972) 227-0800, and we can help you solve the disaster that continues to rob your family of their regular routines.

Click here for more information about the city of Dallas.