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Water Damage Abatement After Drainage Backups In Your Dallas Retail Space

3/18/2017 (Permalink)

Commercial Water Damage Abatement After Drainage Backups In Your Dallas Retail Space Even cleaner water must be removed quickly as microbial growth contaminates the moisture and your wet inventory or other articles within 48 hours.

Water Damage Abatement


It is difficult enough to manage your plumbing issues, but when you share space and roof drainage system and a sewer link up with other retailers, their problems become yours. A roof drain or sewer backup in a neighboring business easily sends potentially contaminated water into the storage areas of your business as well. If you own the building, it is your responsibility to mitigate the plumbing or drain issue and perhaps restore the water damage. If you rent the space, you still need the professionals from SERVPRO to restore the damage once the drain flows freely again.

Coping with water damage within your Dallas retail store is particularly concerning if the source of the water is a sewer backup. Sewage has a high probability of containing infectious waste. Any inventory, fixtures, or furnishings that come in contact with this contaminated water need to be discarded. If the water instead entered because of a flat roof drain back up the water may be less hazardous. Our technicians have training in evaluating the quality of the water damaging your retail space.

Regardless of the source of the water damage, it is crucial to locate where the water is entering and to determine whether soaked items are safe to clean and restore. SERVPRO staff consults with the project manager or supervisor assigned to your job before giving you a final recommendation on what steps need to be taken to return your retail storage area and contents to preloss condition. Even cleaner water must be removed quickly as microbial growth contaminates the moisture and your wet inventory or other articles within 48 hours.

Plan for water damage mitigation in your retail space by developing an Emergency Ready Plan, beginning with an inspection by one of our staff. We point out problem areas in your store and storage area at no charge. Then you download our mobile app and answer a series of questions that identify your trusted staff and outline your priorities in the event water damages your business.

SERVPRO of Southeast Dallas County is ready to attend to your commercial water damage needs. Call us at (972) 227-0800 after water infiltrates, or, better yet, contact us before a problem occurs to plan for any disaster.

The Challenges Of Restoring Severe Fire Damage In Dallas

3/3/2017 (Permalink)

Fire Damage The Challenges Of Restoring Severe Fire Damage In Dallas Whether it is unattended candles, malfunctioning electronics, or cooking mishaps; the damage is always serious.

Restoring Fire Damage


There are more ways than you might think to start a residential fire. Whether it is unattended candles, malfunctioning electronics, or cooking mishaps; the damage is always serious. Even if the amount of physical destruction is moderate, the stress involved with the cleanup and insurance tasks can be substantial.

The good news is that all cases of fire damage in Dallas homes (even the severe ones) can benefit from professional restoration. The extent of restoration depends on how much of the property is beyond repair on arrival. Nevertheless, our technicians do everything that they can to rescue possessions, furniture, valuables, and more. In some cases, the conditions of the fire make repairs harder. Continue reading to find out what these are and how we solve them.

Fragile Materials
Most items, even fabrics, don’t respond immediately to smoke damage. So, if they do not burn, a fast clean up can save them. On the other hand, oil paintings and other delicate valuables can get damaged by even the slightest contact with soot. To minimize damage, do not touch or move the items. We can send your artwork (particularly valuable oil paintings) to an expert restorer for cleaning. Movement must be limited during the removal because soot is acidic. Too much motion grinds it into the paint.

A Change In Temperature
We often find very oily, stubborn soot after house fires. It clings to walls and ceilings and can be tough to remove. The consistency of soot changes if there is a rapid shift in temperature. So, for example, if a fire crew uses cold water to extinguish flames. The temperature and humidity in the affected space shifts quickly and the consistency of the soot changes. It becomes more oily and adhesive. The SERVPRO technicians use a high alkali detergent to wash it off surfaces without creating smears and new stains.

Damaged HVAC System
If your ventilation system was in use during the fire, this could complicate the clean-up process. It can take a while to completely restore HVAC ducts because they are not easy to access. Plus, the airflow carries smoke, soot, and unpleasant odors around the home. You might end up with lingering smells in areas that weren’t directly affected by the fire. We can deal with this by setting up deodorizers and pulling the odor causing particles out of the air. As for the HVAC ducts, SERVPRO uses a combination of fans, air movers, air scrubbers, and deodorizing chemicals to repair the damage.

SERVPRO of Southeast Dallas County is an experienced, reliable fire damage restorer. You can find us in your local area and contact our technicians for help at any time. Whatever the size or cause of your fire, we can provide a solution. Call us 24/7 at (972) 227-0800.

Preventing Water Damage from AC Line Leaks in Your Dallas Home

3/1/2017 (Permalink)

Water Damage Preventing Water Damage from AC Line Leaks in Your Dallas Home SERVPRO Tip for Homeowners in Dallas--Keep A/C Condensation Lines Unclogged to Prevent Water Damage

SERVPRO Tips for Preventing Damage by Water and Condensation

Condensation from a leak in your air conditioner line can be creating damage to your home. Learning how to prevent this problem before it starts can prevent water damage and repairs. Water damage from an A/C condensation line leak is quite common. Uninsulated lines can also lead to extensive condensation resulting in a surplus of water in the utility closet or the attic.

The humidity here can be high, plus the dark space surrounding the lines encourages the growth of mold, making this type of water damage dangerous. As mold grows, it gets transferred through your HVAC system and spreads throughout the rest of your Dallas home. A water damage professional technician from SERVPRO needs to be called in at this point to clean up all the problems.
 
How can you prevent condensation line leaks from your A/C unit? The most important thing to do is regularly inspect it, as even a tiny sign of condensation is an indication you could have a problem. Below find four tips on maintaining your AC condensation line:
 
Inspect Regularly – As already stated, this is a critical step. Each time you change your HVAC air filter, about every thirty days to sixty days on average, inspect the AC condensation line visually for any moisture.
 
Make sure AC condensation line pitch is correct and lower elbow connect angles – Your AC condensation line should run as straight as possible, and a drop of 1/8 inches for each twelve inches of length is the minimum pitch. Get rid of any elbow connections that have a 90-degree angle and replace them with 45-degree elbow connections whenever possible. This is easy to accomplish with PVC materials.
 
Check the AC condensation line exit and opening – While your AC unit is running look at the condensation line opening to ensure water is visibly flowing from to drain. The amount of water you see depends on how high the humidity is in your home. Inspect the exit port for clogs from an algae buildup or debris. SERVPRO advises keeping anti-algae tablets in the drain pan of the air handler.
 
Clean the line ever three to six months – a simple way to clean an AC line is by using a nylon string and a bit of cotton rag. Using a shop vacuum, suck out the nylon string on the exit side, then tie a piece of cotton rag to the other end and pull it through. All the debris in the line is brought out the exit side. Do not make the piece massive, or it may become trapped within the drainage line. Make it small enough, so it fits loosely in the pipe.
 
Even with precautions taken, you may still encounter water damage from your AC unit. If this happens, SERVPRO of Southeast Dallas County is ready to help you fix the problem and restore any damage, including cleaning up mold. Just get in touch with us if you suspect or find a leak by dialing (972) 227-0800 and a technician will be sent out to your home promptly.

Avoiding Fires from Burning Candles in Your Dallas Home

2/12/2017 (Permalink)

Fire Damage Avoiding Fires from Burning Candles in Your Dallas Home Candles Are the Culprits Behind Dallas Fire Damaged Homes

Dallas Properties Are At Risk from Fires Causing Damage

Everyone loves the romantic glow of candles. The fragrance and ambiance that they create are like nothing else. However, you might want to think twice about lighting candles and then leave the room. Many house fires start from unattended candles, around one-third of these started in bedrooms. More than half of these fires begin because candles are set too close to flammable items. Candles should always be kept at least twelve inches from anything that can burn.
 
Additional causes of fires from candles and fire damage include someone playing with the candles. Something as simple as knocking the candle over if someone bumps a table or a pet brushing up against one is enough to spark a fire in your Dallas home. After a fire like this, you need the professional help of SERVPRO to repair and restore your home.
 
Keeping some safety tips in mind when it comes to candles is, therefore, critical.
 
Keep candles away from pets and children. Even though they might look nice on your coffee table, a wagging tail or passing child could easily tip the candle over. Keeping lighters and matches in a safe place is necessary. Lighting materials need to be stored high up and out of sight in a closet, pantry or kitchen cupboard. Children are often fascinated with fire, and you do not want to give them any temptations.
 
Using candles in the bedroom is not wise. Many candle fires begin in this room, and about half of the deaths from fires occur in the overnight hours between midnight and six. Also, make sure you are using the appropriate candle holders. Candles come in various sizes and shapes, so you need the right type of holder for each one. It is important to that you place them on surfaces that are durable and heat-resistant.
 
Once a candle burns down to two inches or less, get rid of it. Replacing a candle is a lot less costly than having to replace or repair your home. When you do need repairs from fire damage, however, the technicians at SERVPRO are the ones to call.
 
Don’t use candles during a power outage. Instead, use a battery-operated light or flashlight, as they are a lot safer. Night lights are also a lot safer than using a candle and are quite inexpensive. Remember not ever to leave candles unattended, and always follow the safety recommendations from the manufacturer.
 
If you do experience a fire, get out right away and call for help once everyone is safe. Do not ever go back into a burning home for any reason. After the fire is out, contact SERVPRO of Southeast Dallas County as soon as possible so we can assess the damages and get to work quickly. Doing so eliminates the possibility of further damage from acidic soot and water soaked home. We can be reached anytime by dialing (972) 227-0800.

Safety Tips And Preparation To Prevent Flood Damage In Cedar Hill

1/31/2017 (Permalink)

Storm Damage Safety Tips And Preparation To Prevent Flood Damage In Cedar Hill SERVPRO Says Be Wise, Be Prepared for Floods in Cedar Hill

Floods Can Carry Contaminated Groundwater

Torrential rainstorms call for preparations to be made to protect your home and family. The inclement weather conditions give you some clues as to the possible severity of a storm, but fully predicting the outcome is not always certain.
 
When your home in Cedar Hill is affected by flood damage, consider giving us a call. We respond immediately and provide you with all of the necessary services that you need to return your property to a quality pre-flood damage condition, giving you and your family peace of mind during this type of disaster.
 
However, giving us a call beforehand is not a bad idea either, you may even gain access to preventative measures that you would not have thought of yourself. SERVPRO understands that flooding is the most common natural disaster that we face in the United States, so it is only smart for us to prepare our homes and families to combat these types of situations correctly.
 
While different areas of the country have a higher risk during certain times of the year, SERVPRO technicians have experienced a variety of different ways that a flood can affect your home. These conditions include river and lake overflows, caused by excessive rain or melting snow. Blocked waterways, breaks in levees, dams, or other water containment systems. High winds from tropical storms or hurricanes that cause storm surges, pushing seawater onto dry land.
 
A majority of the destruction witnessed by SERVPRO technicians, caused by flooding, depends on the conditions present when the event begins. The state of the buildings affected by the event also plays a role. However, you can limit some of the damages that your home experiences during a flood by performing a few simple actions.
 
Move your outdoor furniture and valuable indoor contents to the highest possible elevation in your home. Disconnect any electrical appliances, or turn your gas and electricity off entirely at the main switch or valve when flooding becomes imminent, this helps avoid the possibility of gas or electrical fires from developing as the event occurs.
 
Just remember, your safety comes first, while each situation is different, you may or may not have the proper amount of warning to enact every safety precaution. If there is the possibility of a storm hitting your area, maintain a constant watch on your local news media, know which evacuation route is best for you to use and practice your plans with family members to ensure everyone understands what to do.
 
Contact SERVPRO of Southeast Dallas County for assistance with your preparations. We are here to help, (972) 227-0800

Avoiding Mold Damage In Your Lancaster Restaurant

1/17/2017 (Permalink)

Commercial Avoiding Mold Damage In Your Lancaster Restaurant Restaurants in Lancaster and Mold Need SERVPRO

Count on SERVPRO to Mitigate Mold Damage and Keep Your Food Cooking

A typical commercial building can feature weak spots where water leakage could contribute to mold damage in the restaurants or other businesses sharing the premises. If you experience water seepage or leaking because of torrential rains on a poorly draining flat roof or condensation around an overworked air conditioner, it is crucial to get SERVPRO on site as soon as possible. Eliminating the roof leak or condensation moisture is the first step toward avoiding mold damage in a restaurant. Understanding how mold can gain a foothold in your business is something every business owner must master so we can work together to stop the growth of mold and mildew now and limit the risk of it recurring in the future.

Nothing is more unappetizing or has more potential to stop your foodservice business in its tracks than a proliferation of mold damage any area of-of your Lancaster restaurant. Mold spores are always floating in the air, both inside and out of structures. When the mold is fed with a combination of water and organic materials upon which to grow a severe outbreak can occur within 48 hours. Clean and contaminated water are equally at fault in encouraging growth of mold. Once the mold takes hold, you will need our professional expertise to take all necessary steps to complete the mold remediation process, essential for you to continue to pass local inspections and keep your premises clean and the air healthy for both employees and patrons.
 
The first step in mold remediation is to contain it, making certain it does not move into areas currently free of microbial growth. SERVPRO staff may use a variety of techniques to contain the outbreak, including installing plastic sheeting, sealing of ducts, and employing negative air pressure. Depending on the extent of the mold damage a system of clean rooms and decontamination areas may be established. Unless all sectors of mold growth occur on non-porous surfaces that can be successfully disinfected, it is likely sections of drywall, insulation, and wood may need to be removed carefully, with the mold still attached. These materials will need to be handled as hazardous waste. Before equipment can be moved in by our technicians to reduce moisture, spores must be allowed to settle and all affected areas cleaned from the top down. Once the majority of spores are removed by the use of air scrubbers, we will use air movers and dehumidifiers to reduce the amount of humidity to less than 45 percent. Continued vigilance to identify sources of leaks and condensation will be necessary to prevent mold from becoming a problem again.
 
Team up with SERVPRO of Southeast Dallas County to manage the risk of a mold outbreak in your restaurant. Call (972) 227-0800 to arrange for an inspection and mold remediation, including tips on how to avoid microbial growth in the future.

Understanding Factors Leading to a Chimney Fire in Dallas

1/16/2017 (Permalink)

Fire Damage Understanding Factors Leading to a Chimney Fire in Dallas SERVPRO Says Keep the Chimney Clean in Your Dallas Home to Prevent Fire Damage

Trust SERVPRO to Inspect and Prevent Fire Damage

They add architectural interest to your home, but the real function of your chimney and the flue that lines it is to channel dangerous exhaust gasses from your wood stove, fireplace or furnace out of your home. A chimney enables the air in your home to stay breathable, just like windows and vents in your attic, bathroom, and the kitchen. Unlike other exhaust points in your home, wood stove and fireplace chimneys need special care to keep them working properly and prevent a fire.

As you sit in front of your wood stove or chimney in Dallas, enjoying the warmth, it is unlikely you are thinking about its condition. If you do not give some thought to it before lighting fires against the cold weather, however, your dirty chimney could cause a fire damaging your home. If a fire does occur, you will need professional help from SERVPRO, a trained fire damage restoration company.

A chimney fire can be quite massive. Indications of a fire can include a hot, intense smell, loud popping and cracking noises, and a lot of dense smoke. These fires can burn explosively with a lot of noise. They can often be dramatic enough for people passing by or neighbors to notice them. Dense smoke or flames can shoot out from the top of the chimney. Homeowners have reported being startled by a low rumbling sound much like a low flying plane or freight train. Many of these fires, however, go undetected.

Chimney fires which are slow-burning don’t have the air or fuel to be visible or dramatic, and many times go unnoticed until an inspection. However, the temperatures can get very high and cause as much damage to the structure and possessions of your home, as the more striking fires. A chimney not exhausting the heat, smoke, and gasses properly can endanger a home, so you need to have your chimney regularly inspected by a certified chimney sweep.

SERVPRO technicians are certified in HVAC cleaning and maintenance. Our technicians can check and clean duct work, flues, dampeners, and chimney caps to reduce the risk of a chimney flareup. Incomplete combustion can lead to carbon monoxide which is a lethal gas because it stealthly prohibits the body from absorbing oxygen. Signs that we look for include collapsed or cracked flue tiles, or chunks missing. Indicators of a problem can be honeycombed or puffy creosote, discolored or distorted rain cap, a warped metal of the damper, factory-built metal chimney or metal smoke chamber connector. Other elements suggesting a fire hazard can be cracks in exterior masonry, creosote pieces and flakes on ground or roof, TV antenna damaged by heat and evidence of smoke which escaped through mortar joints of tile liners or masonry.

If your home does suffer from a chimney fire, you will need our professional staff at SERVPRO to clean up and repair any damages. SERVPRO of Southeast Dallas County is available anytime you need us. Just give us a call at (972) 227-0800 so we can come out right away and get your home back to normal, "Like it never even happened."

Preparing for a Flood in Dallas

12/14/2016 (Permalink)

Storm Damage Preparing for a Flood in Dallas Flooding after a storm can be devastating. Call SERVPRO quickly to remediate!

Recommended Steps to Take Before a Storm

Once you have obtained flood insurance, there are many things you can do to lessen any losses in your home and make sure your family stays safe in the event of a flood.

Safeguarding Your Possessions

You will want a personal flood file that has information on every possession you own in case of flood damage. Keep it in a secure place, like a safe deposit box or a waterproof container in your Dallas home. This file should have:

  • Copies of your insurance policies, including contact information for your agents.
  • An inventory for your household. This should be written and visual records, such as a videotape or photographs. It should include all major valuables and household items, even ones in the attic, basement, or garage. Create files which have serial numbers and store receipts for major electronics and appliances. Get artwork and jewelry appraised. These documents will be critically important when filing insurance claims.
  • Copies of any other critical documents, like receipts of major purchases and finance records.
  • It is not a bad idea to have information on a reputable flood damage restoration company, such as SERVPRO, in these files as well.

Getting Your Home Ready

Ensure your sump pump works properly, and install a backup which is battery-operated in case the power fails. Putting in a water alarm will allow you to know if water is accumulating in the basement. Clean out downspouts and gutters of debris, and anchor any fuel tanks.

You will also want to raise your electrical components such as sockets, switches, wiring and circuit breakers at least twelve inches over your home’s projected flood elevation. Put the water heater, furnace, dryer and washer on cement blocks at least twelve inches over the projected flood elevation as well. Then move your valuables, furniture and important documents to a safe place.

Make a Family Emergency Plan

Make up a safety kit with canned food, drinking water, blankets, first aid, a flashlight, and radio. Put up emergency telephone numbers by the phone and teach your children to dial 911. Create and act out a flood evacuation route with your family. Ensure everyone knows routes which are safe from work, home, and school which are on higher ground. It is a good idea to ask a relative out-of-state to be your emergency contact and ensure that your pets will be safe, as well.

Another perfect thing to have is the ERP, or Emergency Ready Profile, app from SERVPRO. This application will store property details like utility shut off locations, damage photos, key contacts, local weather and more. It is the perfect thing to have to speed up response time after flood damage.

Being prepared for a flood is one thing, but going through one is another. If you and your family have suffered through one, it is imperative that you reach us at SERVPRO of Southeast Dallas County at (972) 227-0800 as soon as it is safe to return to your home so we can help you clean up and restore your home.

Expert Commercial Water Damage Cleanup Can Save Your Business

11/27/2016 (Permalink)

Commercial Expert Commercial Water Damage Cleanup Can Save Your Business Downtown Dallas Flooding Can Close Your Retail Trade for an Extended Time--Call SERVPRO for Help

Reopen Your Doors After a Water Damaging Event Quickly with SERVPRO's Help

A sudden flood, whether it is a weather event, broken pipe, or malfunctioning equipment, can be disastrous for business. The longer your doors are closed, the more your bottom line stands to be affected -- this is why some business owners decide to do some of their own water damage cleanups before calling an expert.

If your building has commercial water damage in Downtown Dallas, you should know that calling a professional for help as soon as possible is one of the best ways to protect your business. Here's why working with SERVPRO is a smart choice.
 
We will get your business up and running quickly
Our teams are trained to grapple with all types of commercial water damage quickly and effectively, thanks to our industry leading equipment, training, and methods. What may take you weeks to accomplish we can do in much less time. The sooner your doors can get opened again, the better your business will fare in the long run.
 
Our team will help with your insurance claims
One of the biggest hassles that business owners with commercial water damage face are filing an insurance claim. It is tedious, especially if you are not used to the process, and your claim could be denied if everything is not done just so. Not only will SERVPRO assist you with everything needed to get your claim approved, but we will also navigate the paperwork with you and work with the adjuster on your behalf.
 
Careful practices keep your employees and customers safe
The most important point to our technicians is conducting commercial water damage cleanup while keeping our clients safe -- that means watching out for your customers and employees as well. We are careful to ensure that each repair and the entire cleanup is done properly, meaning you will not have to worry about any not properly solved problems cropping up in the future.
 
At SERVPRO of Southeast Dallas County, we are ready at all times to help get your business back up and running again. Our experts are equipped with the skill set, infrastructure, and knowledge to tackle any commercial water damage you may have. Call us 24/7 at (972) 227-0800 for more information or immediate service.

Water Removal in Cedar Hill

11/14/2016 (Permalink)

Water Damage Water Removal in Cedar Hill SERVPRO Removes Unwanted Water Mitigating Damages in Cedar Hill

Rely on SERVPRO for the Heavy Lifting with Water Damage Restoration

Water damage is one of the main culprits that homeowners must contend with during usually unforeseen circumstances. There are many of ways that your home can experience water damage, requiring professional water removal.
 
Water removal in Cedar Hill can be easier, faster, and less stressful than you thought possible. With our professional water removal specialists at SERVPRO, you can take refuge in our abilities, best practices, and professionalism. If it looks like a big problem, it probably is. Trust the pros.
 
Preventing Water Damage before it Strikes, Some Tips from SERVPRO
Luckily, water damage can easily be avoided in most cases if, as a homeowner, you take the time to maintain and detect problems before they turn into a costly water event. You can take easy prevention measures both inside and outside of your home, as explained below.
 
To avoid water from rotting your roof tiles and seeping into your home, take the time to ensure that you have good drainage. Clean your gutters and make sure that they are free of compacted leaves and debris. Also, make sure you direct your downspouts 5 to 10 feet away from your home -- you don’t want the drained water to pool around your home and damage your foundation. To further protect your foundation, you ensure that your yard is sloped away from your home so that rainwater does not take the path of least resistance and pool around your foundation or crawl space.
 
Inside your home, take a walk around and check all of your water-carrying pipes. Check for dark spots under the locations of the pipes, on your ceilings, around your air conditioning vents, and underneath all of your sinks. Leaks that are found should be repaired right away. Copper pipes can give way to pinhole leaks and become worse as time goes on. Once you have repaired any leaks, repair any damaged drywall to avoid mold growth. Call our remediation experts if the mold patch is visible and several square feet.
 
Contact Us Today
Call SERVPRO of Southeast Dallas County at (972) 227-0800. Our 24/7 Emergency Services are available to take your call and respond to your water emergency day or night.