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Drying Out Important Documents After Flood Damage In Your Dallas Home

11/8/2017 (Permalink)

Storm Damage Drying Out Important Documents After Flood Damage In Your Dallas Home Flooding and surges affect not just areas along the coastline but also can cause quite a bit of devastation inland.

Document Restoration After A Flood

Some of the most damaging effects of hurricanes in Dallas involve flooding and storm surge. Flooding and surges affect not just areas along the coastline but also can cause quite a bit of devastation inland. Storm surges are created by a combination of intense winds and high-water levels. Flooding can happen anywhere and at any time. It is not required that you live close to the inland waterway or coast to be affected.

If your Dallas home has experienced flood damage for any reason, you want to get the water out of your home as quickly as possible to prevent further damage. SERVPRO can help you do this, as we have the training and tools needed for a thorough and timely job. Plus, we can help to restore any items that are salvageable and leave your home sanitized and clean again.

When it comes to drying out your relevant documents and books, we keep in communication with you. Decisions need to be made fast to minimize the extent of the damage. We can prevent further damage; however, the existing damage cannot be reversed. Saving these critical documents from being lost altogether is a very valuable service we strive to bring our customers.

Five methods SERVPRO techs use in document drying include air-drying, freezer drying, dehumidification, vacuum thermal-drying, and vacuum freeze-drying. Often, drying documents relies on a process of sublimation, or changing a solid into a vapor without going through the liquid state. Choosing the right method for dying involves many considerations include the kind of water involved, the value of the documents, time of exposure to moisture, the extent of damage, resources, and funds available for recovery. We go over with you the cost of each method since it can be expensive to dry documents. It is also time-consuming.

We store any wet documents and books in a freezer facility, which stops damage from continuing to get worse and gives us time to decide on the right method of drying. We also take a thorough inventory of documents which are being removed from your home, so nothing is lost or misplaced. When the pack-out and inventory phase starts, we ensure you are there to identify what is essential to dry. We keep a log of the location of stored items in case you need to retrieve a document.

SERVPRO of Southeast Dallas County works with you after a flood emergency to ensure that any significant documents and books are dried out the best way possible to lessen your loss. Residents in the areas of Hutchins, Lancaster, or Dallas can reach out to us whenever you find yourself in need at (972) 227-0800.

Visit http://dallascityhall.com/Pages/default.aspx for more about the city of Dallas, Texas.

PASS Technique Helps Dallas Office Employees Prevent Fire Damage

10/24/2017 (Permalink)

Commercial PASS Technique Helps Dallas Office Employees Prevent Fire Damage Fire Damage Mitigation and Prevention with SERVPRO's ERP Mobile App Available to Dallas Enterprises

Dallas Businesses Benefit from SERVPRO's ERP Program to Mitigate or Prevent Fires and Harm

Fire damage is a risk for any business. There are many fire hazards in an office, including combustible materials such as paper or card, electronic appliances, and even dust. SERPVRO would like you to know that it is wise to be prepared for a blaze and make sure employees know what to do. One technique that is useful for Dallas office employees is the PASS technique.
 
Business managers in Dallas know it is essential to reduce the risk of fire damage if possible. One way of mitigating risks is training employees to use a fire extinguisher when necessary.
 
The PASS technique stands for “Pull, Aim, Squeeze, Sweep.” Let us look at each point individually.
 
Pull means pull the pin on the extinguisher to make the device ready to discharge.
 
Aim means direct the nozzle at the base of the fire. Focusing on the top of the flames is not efficient – aiming for the base is the only way to smother them and stop the blaze.
 
Squeeze is simple – it means to depress the handle on the unit to release the extinguishing agent.
 
Sweep means move the nozzle from side to side in a sweeping motion across the base of the flames.
 
SERVPRO recommends teaching the PASS technique to every employee. One way to ensure everyone knows what to do is our Emergency Ready Plan, an app that helps you put together an emergency plan. You can use ERP to create a document of critical information in the event of an incident. Why not include the PASS technique in that plan so employees can access it when they need to?
 
There are times when it is not possible to extinguish a blaze before it gets out of control. In cases of smoke and fire damage to your business premises, SERVPRO is on hand to help with cleanup. Our IICRC-certified technicians are ready to scrub, scrape, clean and deodorize to leave your business “Like it never even happened.”
 
For help with fire damage mitigation in Cedar Hill, Hutchins, Wilmer and surrounding areas, call SERVPRO of Southeast Dallas County at (972) 227-0800 today.

Your guide to SE Dallas right here.

Water Removal Services for Dallas Homeowners

10/20/2017 (Permalink)

Water Damage Water Removal Services for Dallas Homeowners Our SERVPRO team is here for you when water disasters strike.

SERVPRO Can Provide Water Damage Services to Homeowners in Dallas

Even if you do not live in a flood zone, Dallas is prone to different types of water damage including backed up or burst pipes. If the excess water contains sewage, it can contaminate the area with dangerous bacteria. The water can also penetrate cabinets and spaces beneath them, causing damage to the wood and particle board, as well as hazardous mold growth.

When water damage threatens your Dallas home, there is no time to waste. You need to contact SERVPRO at once to prevent additional damage and possibly, mold damage. We have a wide range of equipment for different types of restoration jobs, and our technicians are IICRC certified to ensure a smooth cleanup process.


The water removal process begins with a thorough inspection of your property, including a water damage assessment. SERVPRO technicians determine the scope of the damage to develop a proper plan of action. Being cautious and careful is also a priority, in addition to making sure sockets, appliances, and electrical items are not a hazard.

Our technicians check for the water source in your home and then stop it before commencing the drying process. However, we have to identify the category of water damage to restore your property safely to its original state. The type of water contamination affects the specific restoration process used to reverse the water damage. The main ones include clean, black, and gray water damage.

After inspecting your home for the extent of the water damage, SERVPRO professionals look for safety concerns and describe them to you. We then proceed to move furniture and other contents before blocking items to prevent rust or stains on the wet carpet. The water extraction process involves removing most of the water from your property. This step is important to avoid mold and secondary water damage. During this time, we use powerful vacuum units and pumps to quickly remove numerous gallons of water from your property.

Locally Owned Company with National Resources


If you need immediate water removal services, you can count on SERVPRO of Southeast Dallas County. Our extensive stock of water damage resources is available 24/7, helping us restore your property to preloss conditions as quickly as possible. For any assistance, call us today at (972) 227-0800.

For more information regarding the city of Dallas, click here.

Get Mold Damage in the Basement of Your Dallas Area Home Under Control, Today

10/12/2017 (Permalink)

Mold Remediation Get Mold Damage in the Basement of Your Dallas Area Home Under Control, Today It can be easy for mold to go unnoticed in your basement, call SERVPRO to inspect your home for mold damage.

Learn Ways to Check for Mold Damage in Your Home

Like many other homeowners, you use the basement of your Dallas area property as a staging point for laundry facilities or to store a few extra items. Between going in and out once or twice a week to do laundry, or during the holidays to grab some decorations, you might not spend much time in your basement.

It is highly unlikely that you check the walls, windows, foundation, and ceiling for moisture every time you enter the basement of your Dallas area home. However, these procedures help catch mold damage early. You can learn where to look and what to look for by calling a mold remediation specialist, today.  

Even if you had never experienced water problems in your basement before and never had a significant water incident, mold can be a severe issue. Improper ventilation allows humidity to condense on organic or metal surfaces, giving just enough moisture for mold to grow. SERVPRO can help control the relative humidity of your basement and help prevent discoloration, rot, and corrosion that often develops over time.

SERVPRO technicians teach you how your nose can become your handiest tool. As mold spreads through your basement, it gives off a musty, rotten smell that gets more potent as you approach the contaminated area. Moisture on the floor, on windows or under window seals, on your walls, ceiling, or other hard surfaces can also be an early sign of problems to come.

If you have issues with a leaky or flooded basement, SERVPRO technicians can help you determine the cause, applying a variety of services to help keep water away from your home. We can seal cracks in your floor and check for groundwater. An inspection of your home can expose foundation cracks and reveal problems with the elevation of your property. We can improve grading, or install additional drainage, backflow valves, or submersible pumps to help protect your home during an emergency.

Call SERVPRO of Southeast Dallas County to review your options and schedule your home’s inspection, today. We can get started on protecting your investment as soon as possible and control possible mold growth with little to no interruptions to your daily routine. (972) 227-0800

Click here for more information regarding Dallas.

Dallas Fire Damage - Understanding Smoke Residues

9/27/2017 (Permalink)

Fire Damage Dallas Fire Damage - Understanding Smoke Residues Smoke Cleanup After Fires in Dallas Properties Takes Professional Help--Contact SERVPRO

SERVPRO Explains the Nature of Fire & Smoke Damage in a Dallas Property


The primary source of damage to a home in a Dallas fire comes from smoke and soot, not the actual flames. The heat plays a contributing factor, but only as it provides a means of travel for smoke and soot and how it may expand the surface of an item.
 
Cleaning smoke, soot, and other fire damage from a Dallas home require understanding about what burned, how hot it burned, and the surface material of the item covered in residue, among other factors. When it comes to smoke, in particular, SERVPRO focuses on two in particular; temperature of the smoke and the temperature of surrounding surfaces.
 
Smoke travels through homes on the hot air generated by the fire. This transfer is called Convection. The hot air rises because cooler air forces its way downward to the floor. If the fire continues, it eventually draws the cooler air back up, heating it and the cycle repeats as long as the fire has oxygen and something to consume. These Convection Currents push smoke along ceilings.
 
Residues are harder to clean from ceilings and higher points in a home because of the higher temperature. The heat ‘opens up’ surface material, which allows the residues to penetrate deeper than they would at a lower point in the home.
 
Strangely enough, hot smoke attracts to surfaces with low temperature. That is why closets and windows collect such a thick residue coating. The side away from the fire usually has some insulation (closets) or has a much cooler, outside temperature (windows). These surfaces suffer little to no damage compared to ceilings, so the residues remain on top. They do not dig into a kitchen countertop as they do with ceiling tiles.
 
Understanding these two factors helps SERVPRO determine which methods of cleaning we need to use. For surfaces directly affected by heat, it may be necessary we use wire brushes or agitation devices to break up the residue trapped deep inside. If the surface has not been directly affected but has a thicker residue, our technicians try to use cloths and sponges with water or a chemical cleaner to remove the contamination.
 
Cleaning and restoring a home is never an easy process, but it can be a successful one if a professional service uses the right techniques and tools. For more information about what SERVPRO of Southeast Dallas County can do for your home or to schedule an inspection, call us at (972) 227-0800 today.

City Inner Workings Click Here

Unexpected Sources of Mold Damage in Dallas

9/25/2017 (Permalink)

Mold Remediation Unexpected Sources of Mold Damage in Dallas Visible or hidden mold can spread quickly through your home. Call SERVPRO when you see or smell mold for remediation services.

SERVPRO Technicians Remediate Damage From a Mold Infestation and Offer Prevention Tips and Solutions

You may hold the opinion that mold damage is a negative reflection on your housekeeping. In fact, mold growth relates primarily to the presence of available moisture, although ignoring maintenance tasks can make water or dampness more commonplace. Mold spores are around us at all times, both indoors and out. An outbreak is an opportunistic connection between these microscopic particles and even a drop of water.
 
You need help to remediate mold damage in your Dallas home and take the steps necessary to limit its growth potential in the future. Our Applied Microbial Remediation Specialists not only perform the procedures needed to contain and remove a mold outbreak, but they also take the time to discuss the conditions that support mold growth you may be unknowingly creating.
 
Some unexpected ways you and your family may be contributing to mold growth and the places in which it may be thriving include the following:
 
Laundry Room
 
Mold grows best in warm, damp conditions. Failing to clean washer seals and dryer vents offer microbes a place to proliferate. Allowing damp clothing to pile up before laundering provides moisture and a food source -- the soiled fabric is exactly what mold needs to multiply. Failing to dry laundry thoroughly leaves enough moisture for folded clothing to carry active mold spores into closets and drawers.
 
HVAC Systems
 
Poorly maintained cooling systems could collect condensation on coils and in clogged drains. If the moisture moves into the central ductwork, mold can follow.

Drip Pans And Pipes
 
Refrigerators, ice makers, and freezers may harbor mold in unemptied drip pans. Condensation along cold water lines deposit water on floors, under cabinets, and behind walls, inviting mold growth.
 
Flooring And Floor Coverings
 
Carpeting and rugs that absorb water from outdoors may hide mold in its padding. Throw rugs or carpet in bathrooms may maintain a high enough moisture level to encourage mold. Hardwood and carpeting installed over a slab foundation or crawl space that is wet, even periodically, can wick up moisture and grow mold.
 
Kitchens And Bathrooms
 
The high humidity in these rooms makes enough moisture to support mold growth. Failing to use exhaust fans or operating dirty or outdated fans allows the humidity to exceed 60 percent, enough ambient moisture for mold to grow.
 
SERVPRO of Southeast Dallas County is there for you if mold growth is a challenge. Call (972) 227-0800 for a consultation, and our mold remediation team will visit to evaluate your situation.

For more information regarding Dallas, click here

SERVPRO Removes Water In Dallas And Provides Other Services After Flooding

9/12/2017 (Permalink)

Water Damage SERVPRO Removes Water In Dallas And Provides Other Services After Flooding When hard storms hit, it is easy to find yourself at a loss for what to do if your home has been severely impacted.

Water Removal Services

When hard storms hit, it is easy to find yourself at a loss for what to do if your home has been severely impacted. Finding a way to repair, rebuild, and adequately remove water in your Dallas home can seem impossible, especially if other homes around you have been similarly affected. Thankfully, SERVPRO is always ready after a storm to respond to new damage sites, even for relatively benign events. Here is a short overview of how we can help to undo the effects of flooding and other major storm damages.

Expedited Water Removal
When we must handle the effects of flooding, our water removal process for Dallas homes helps to get water out of your home quickly and cleanly. Whether we are using high-powered water extractors to remove voluminous water quickly or specialized air movers and dehumidifiers to remove water soaked into materials, our water removal process gets your home dry as fast as possible. Coupled with our fast-response mitigation strategy, this technique typically saves homeowners thousands in repair costs.

Full Restoration And Rebuilding Services
Once water has been removed, and further issues such as mold damage have been taken care of, SERVPRO technicians move on to the restoration phase of our work. Our job is to get your home back to the most normal state possible, with all available repair options explored before costly replacements are considered. Even if the job is too specialized or large for us to handle, our national network of franchisees helps to provide the necessary tools and personnel to get it done.

Paperwork And Insurance Dealings
Your insurance can be a lifesaver when your home has been hurt, but it can also be a major headache if you are unprepared. Our representatives have contacts and credentials with all major insurers, and thus can help you to deal with insurance companies and paperwork in a professional capacity.

SERVPRO of Southeast Dallas County is there and ready to work after every major disaster. To learn about our services or request assistance, call us at (972) 227-0800.

For more about the city of Dallas click here.

Prevent Mold Damage From Developing In Your Dallas Area Home Today

8/23/2017 (Permalink)

Mold Remediation Prevent Mold Damage From Developing In Your Dallas Area Home Today Without the proper certifications and experience, mold just keeps coming back, which is also why homeowners should avoid attempting services alone.

Prevent Mold Damage From Developing

It is important to find the right kind of restoration company to help remove mold damage from your Dallas area property. Without the proper certifications and experience, mold just keeps coming back, which is also why homeowners should avoid attempting services alone.

The chemical products available in your local grocery store do not provide a full solution to the mold damage problems in your Dallas home. These products only serve as a stop gap, removing visible signs of mold growth in your home. Airborne spores simply float off into other areas of your home, wait for the right conditions to exist, and continue developing into colonies that result in more damage.

Did you know that by the time you can see mold growth that a larger problem exists on the inside of your walls, ceiling, or floor? The best chance you have of catching mold in its early stages is if you contact a company like SERVPRO whenever you suspect mold developing in your home. We can locate hidden pockets of moisture that allow mold to flourish, control any growth we find, and perform the necessary repairs to return your home to normal.

Mold remediation services done correctly can be amazing to watch. After locating colonies, SERVPRO technicians cordon off the contaminated area to stop the spread of mold. Our technicians use air movers and negative airflow machines to trap airborne particles, ensuring growth does not return. Once done, it is a simple matter of decontaminating the area, cleaning surfaces, disposing of materials, and informing customers about ways to prevent future growth.

Each job is different, which presents SERVPRO professionals with unique challenges every day. We give specific recommendations based on the condition of your home that makes a huge difference in whether or not you experience additional problems. However, with a little preparation and recognition of early signs, it is entirely possible for you to avoid mold growth in your home.

Contact SERVPRO of Southeast Dallas County to begin your home’s mold remediation immediately. We have IICRC-industry certified technicians standing by to help restore your living environment, today (972) 227-0800.

Click here for more about the city of Dallas.

Protecting Property from Fire Damage in Dallas

8/2/2017 (Permalink)

Fire Damage Protecting Property from Fire Damage in Dallas Burnt and Fire Damaged Properties in Dallas Get Cleanup and Restoration from SERVPRO

Fires Large and Small Get Needed Restoration Services from SERVPRO

Anyone who has ever witnessed the results of a fire-damaged structure can testify that fire has no master. It can cause all sorts of damage, destroying numerous materials in the combustion process. Heat and smoke residues further enhance the damage. Sometimes even firefighters can contribute to some of the loss as they try to extinguish the fire with pressurized water cannons.
 
To save your property in a fire damage situation in Dallas, you need to contact a professional cleanup and restoration company immediately. SERVPRO has been in the fire damage restoration and cleanup industry for many years, and we have the equipment, skills, training, and technicians to protect your property and belongings.
 
To secure your property from the fire damage, SERVPRO technicians may have to move your belongings to a safe location. This procedure can be challenging, as it involves significant labor and several tasks. These tasks include packaging, moving, unpacking, cleaning, repackaging, and moving back. This pack-out service is utilized under severe fire damaging events or to preserve specific possessions.

Our specialists follow IICRC regulations and are highly efficient at fire damage restoration techniques. In some cases, it may also be necessary to vacate the primary residence during a move-out – for instance, when remodeling the property. It is much faster to remodel the house when no people are living in it. Excessive damage to the roof or flooring (basically any major part of the structure) may also necessitate moving out the family to a safer location.
 
Safety is our top priority during any fire damage event. Our restorers have been trained to maintain high levels of accuracy in their work. This meticulousness helps to avoid breakage and keep a proper inventory of your contents.
 
SERVPRO also understands that a move-out is not always necessary. Once our emergency team arrives on the site of the fire damage, they can use their professional judgment to make a decision. Transferring property can be costly, so we try to minimize the number of move-outs as much as possible. In most incidents, we can clean and restore the property while our customers are still in residence.

Do not let your valuable items go up in flames when disaster strikes. SERVPRO of Southeast Dallas County has experienced specialists who can mitigate your property from the fire damage. Call us today at (972) 227-0800.

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Hectic and Rushed Morning Routines Result in Unwanted Flood Damage in Dallas Homes

7/18/2017 (Permalink)

Storm Damage Hectic and Rushed Morning Routines Result in Unwanted Flood Damage in Dallas Homes Leaks from Floods or Tubs Mean Water Damage--Make the Call to SERVPRO

Rely on SERVPRO for Water Removal Post Storms or Mishaps

Busy mornings do not disappear just because summer vacation has arrived. Mornings can also be hectic from the euphoria of happy expectations of summer vacation activities. Getting out the door can be the most important thing to a child when fun activities await them outside.
 
Dallas has many summer activities waiting for your child, but flood damage from an overflowing sink can put a damper on your summer fun. Rushing away from home can leave behind a small catastrophe waiting to expand because the water in the upstairs sink was not completely shut off and the plug was taken out.
 
A clogged toilet can also bring about the same fiasco if not announced on their way out, leaving you unaware of the danger until much later, after extensive damage has already taken place. If you leave home also, the damage is going to be even greater by the time someone returns home. If a storm dropped a limb on your roof exposing torrential rains to enter your attic crawlspace, this is the same problem, unwanted water.
 
You get back home and find that water has unfortunately taken over your house. Stopping the continued flow of water should be done in as safe a manner as possible. Electrical hazards are especially present in multi-level homes when the water is coming from an upper floor because water can easily saturate walls where wiring and outlet boxes are positioned on its way down to the ground level. If you cannot safely get to the water shut off or the source of the water safely, call an emergency plumber.
 
After the water has been stopped, contact SERVPRO so we can begin restoring your home. Removing the water can help revitalize even the carpeting when done correctly and without delay. Some materials may need to be removed and replaced when water has been in contact with them for an extended amount of time. Thus, the sooner we can begin working to make it “Like it never even happened,” the greater the chance of saving those same materials from destruction.
 
Large volumes of standing water, from a storm type of flooding, elevates the humidity levels. Stop the damage from progressing. Restoring your home includes making repairs where possible, and replacing what was destroyed. We focus on restoring as much as possible, as this keeps costs low and decreases the amount of time involved in the entire process.
 
For any amount of flood damage, SERVPRO of Southeast Dallas County has the technicians your home deserves. We are local and always ready to take your call at (972) 227-0800.

More information on Dallas here.