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Fire & Water - Cleanup & Restoration

Commonly Asked Questions About Fire Damage Restoration In Your Dallas Area Home

2/26/2018 (Permalink)

Fire Damage Commonly Asked Questions About Fire Damage Restoration In Your Dallas Area Home Every fire damage situation is entirely different.

Fire Damage Restoration

Many questions come to mind after experiencing fire damage on your Dallas property. To help address some of our customer's more common concerns, we have put together a short list. Remember, if you have any additional questions or concerns, we are available 24/7, year-round.

Addressing a variety of questions from homeowners throughout Dallas, currently experiencing fire damage in their home comes naturally to our IICRC technicians. We frequently look to inform and educate our customers, which makes for a smoother, less stressful restoration experience for everyone involved.

How long does the cleaning and restoration process take?
Unfortunately, every situation is entirely different. There may be extensive water, smoke, and fire damage, along with cleaning, deodorization, and reconstruction issues to account for in your restoration. However, SERVPRO’s fire damage restoration team accurately assesses any damage found on your property and presents you with an estimated timeframe before beginning work.

Can I check my home and belongings after the fire?
After SERVPRO technicians have the opportunity to check for possible hazards, the team leader present on your property can walk you through everything, explaining damages that exist and the services we intend to implement as a solution. We want to ensure that you avoid any electric, water, or fire hazards, keeping you out of harm’s way.

What happens to our household contents during the restoration?
SERVPRO technicians help you decide which items remain salvageable and make arrangements to store furniture, electronics, and personal belongings in a clean, dry area on-site, in a container on-site, or if necessary, store items in our facility until each receives the proper restoration services.

Is it possible to remain in our home while the restoration is underway?
In most situations, you, your insurance company, and the restoration expert on-site help make this determination. It highly depends on the amount of fire, smoke, and water damage present that helps insurance adjusters determine whether it is safe for you to remain or not.

SERVPRO of Southeast Dallas County provides emergency cleanup and restoration services for fire, water, storm, and mold situations throughout the Lancaster, Seagoville, and Wilmer areas. We provide members of our local communities with environmental services they can trust, call today (972) 227-0800.

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